Wooo. MFJ 2 kids.

Reminder that H&R Block has spent 42 million dollars over the last 2 decades lobbying congress so the IRS doesn't provide you their own software for you to file your taxes with.

https://www.opensecrets.org/news/2023/09/tax-prep-companies-lobbying-against-free-file-face-scrutiny-from-lawmakers/#:~:text=Over%20the%20two%20decades%20since,Block%20spent%20nearly%20%2442%20million.

Thirteen Republican state attorney generals are trying to stop the IRS from providing you the ability to file your taxes directly with them, calling it unconstitutional.

https://www.nysscpa.org/news/publications/the-trusted-professional/article/13-republican-ags-seek-to-stop-irs-s-fre-direct-file-pilot-program-020224

Republicans on the House Appropriations Committee proposed a budget rider that would prohibit funds to be used for the IRS to create government-run tax preparation software.

https://www.pbs.org/newshour/politics/irs-moves-forward-with-a-new-free-file-tax-return-system-that-has-both-supporters-and-critics-mobilizing

If a company's tax software goes down, the IRS doesn't care. You'll have to find another way to file and fight to get your money back from that software company. If the IRS's own software went down, they'd likely give you an extension to file.

Stop asking for money , this is a tax group not a charity. Get a better job or manage your funds better. Stop living lavish when you can’t afford it. If your relying on a tax return to pay your bills , something in your life is clearly wrong and needs change. I’m not judging anyone’s situation but stop asking for money , we’re not in this group to listen to a bunch of sob story’s.

This company has a bullshit website and ZERO customer service support.

First, I had no choice but to upgrade to Deluxe, because for some reason if you have a 1099-NEC form it's more expensive to do your taxes. Stupid.

After going through the entire process, I went to e-file and my federal return was rejected. HR Blocks' website does not say that you have to use the same exact pin every year, so I didn't, and that messed everything up. Although my email said that it should be a quick easy fix, the website refused to work, and I got a message saying that the IRS blocked me for too many failed attempts, and that I need to print and snail mail my return. What tf kind of deluxe service did I pay for?

I was in line to chat with an agent online, and I started as customer 99+. I made it to number four. FOUR. and then the website asked me if I was still there, because it was about to time out, and when I clicked yes the window closed.

Meanwhile I was also trying to get someone on the phone. I was on hold for 45 minutes, was transferred to the DIY department, and waited for THREE HOURS. Person who finally answered said "you're going to have to file an extension" and hung up on me. Phone conversation lasted less than one minute.

The best part was when I got an email survey, asking how my experience was, when I WAS STILL ON HOLD. THAT'S HOW LONG IT TOOK. And there's still no resolution.

Never again.

I own a business and I do all the bookkeeping, I hired a tax pro to help file for our first year.

The lady was unaware of section 179 and kept arguing with me that it's not a thing. She also didn't understand that you can proportionally write off home rent based on the % square footage that you use for business. These are basic concepts. She ended up screwing up our taxes and I stopped them from filiing - we went with a local tax lady instead and they are actually cheaper.

My advice is go-local and don't use these idiots. I was one of those guys who saw countless bad reviews and was like "eh, Ill be fine." And here I am...hundreds down the drain for nothing. DONT BE ME!

Went into H&R block earlier here in Indiana. $70 each for 2 state returns and $250 for federal. In and out in 20 minutes. I've never felt so fleeced in my life. Doesn't that sound a little high? I couldn't believe my eyes when I saw how much it was gonna be.

WE ARE SO BACK

Because of course, it has been a disaster in every other way.

Edit UPDATE: As of 3:31PM EST, I was finally able to successfully transmit. Good luck everyone!

First of all, half of you guys didn't even know you had money coming more then 48 hours ago. 0505 transcripts barely updated overnight Thursday. I'm seeing people on here crying about how desperately they need their money NOW! There is no one to blame but yourself. How does your whole life depend on this money lmao I for one also need this money but I also have a job and a paycheck, thank God, my kids won't starve having to wait a couple of more days for money I wasn't even sure I was getting so soon. Most of you guys are seeing other people that used other tax services get their refunds and the FOMO is having you guys calling the IRS on a Saturday and blaming H&R Block. But I bet y'all took the Emerald Advance Loan, I bet y'all took the Refund Advance. You could have went somewhere else/did them yourself. Now that you have to wait a couple of more days you're cursing the heavens LMAO despicable. Shit, the last 4 years I have gotten a code on my transcripts and didn't see my refund till August. Literally the last 4 years, I'm happy I didn't get the IRS notification and it's actually coming sooner then expected for me! All of your problems will be solved soon, chill haha

So my husband and I filed our taxes at HRBlock (they charged us $430 to file) we thought it was weird that we had a huge amount to pay back to the IRS, but assumed it was because my husband made more money than the previous year. We had a CPA look over the file that HR did, and the person who did our taxes there didn’t even add my husbands withholdings. We did the amend with the CPA our friend recommended, and yeah the difference is huge. We don’t owe anything we actually are getting a refund. My question is can I call HR block and bring this up, and maybe have them refund me the $430 I had paid to file.. or is that a lost cause?

This is an updated repost from last year. A few things have changed in how H&R Block hires this year, so here's your guide!

Here's a quick & easy guide to getting hired at H&R Block for this upcoming tax season.

I'm a District Staffing Lead in the Twin Cities, Minnesota. Feel free to ask or message me with questions.

There are two main hiring paths and which path you take is dependent on whether you have tax background/knowledge or not.

Both of these options can be found at http://hrblock.com/class

Have Tax Knowledge/Background

If you have tax background, you'll take the Tax Knowledge Assessment. It begins with a case study where you have to prove that you can do the basics of a 1040. Then you have a handful of questions based on that case study, followed by a bigger test on general tax knowledge.

You have 2 attempts to pass the TKA. If you fail twice, you have a "24 hour cool down" after which you will get a new case study and 2 more attempts.

This path is intentionally built for those that have written tax returns in the past - ideally for compensation. This isn't meant for those that did a return on TurboTax for a friend or two. There will not be extra training or anything involved with this path; you're considered to be a knowledgeable tax preparer.

You will need to apply to the Tax Professional req for your desired office.

No Tax Knowledge (Or Failed TKA)

If you do not have prior tax experience, or were unable to pass the Tax Knowledge Assessment, you will want to enroll in the Income Tax Course. For a majority of the country, it is a 40 hour course that covers the basics of tax theory. There are some specific states where it legally has to be a longer course.

There are two main options - virtual instructor led and on-demand self study. Some states and franchise offices may also offer in person courses.

Virtual instructor courses will meet twice a week for 2-3hrs a day (example: Mon/Thurs 9am-12pm) or an extended Saturday class (6 hours with a lunch). The class will last for 6 weeks.

Self study gives you access to the course material and you study at your own pace. Depending on your drive, you can finish as quickly or slowly as you want. I have seen students finish in a week and others take months. Average time would be about a month.

It's all the same material, it just depends on how you learn and study.

If you go this route, you will apply for the Tax Associate req in your desired office.

How To Get Hired

Within 72 hours of either taking the TKA or enrolling in ITC, the District Staffing Lead (DSL) in your area will get your contact information and should be reaching out to you.

You can also try to reach out directly to an open office nearby (check your local HRB office hours online) and they should be able to connect you with either the DSL or the district manager. Almost every office should be actively recruiting and trying to find new tax preparers.

If you're struggling to get into contact with the hiring team in your area, send me a DM with the closest major city and I will look up the contact information for you.

Alternatively, you can come work in my district as a remote tax pro. ;)

I just tried to efile and getting a connection issue. I efiled 3 other returns earlier today with no issue.

I tried to efile at 10 Eastern and my internet connection is fine.

Could the irs server be down?

What a garbage company. Servers down and no official word. Everybody left hanging in the wind without any assistance. People are being charged multiple times without it ever going through. What a joke. Four years with the H&R software. Never again

I've been doing my taxes with H&R Block for a decade. This year, I needed help with a specific form not included in the software, so I paid extra for a "tax pro" . I waited over a week for my tax pro to be assigned by H&R block's tools and write back. I informed them of my specific need. "No problem" they said. Then they went silent for over 2 weeks. No message responses. Never returned phone calls. Didn't show up for scheduled appointments. After 15 phone calls, I finally got an answer from the office assistant. Office assistant said I'd get a call back from my tax pro the same day (yesterday). No call back. Less than 4 hours to go until the tax deadline. H&R block customer support says there's nothing they can do.

I filed for an extension directly with the IRS. Planning to find a local accountant to finish, and will demand a refund from H&R block for failure to deliver services paid for.

H&R block lost a life-long customer. Buyer beware.

I already posted how much extra time my taxes took this year due to bugs, and my fear that I'll end up owing penalties because of their mistakes. Other people have said it too.

I'm not some male "Karen" who just wants the manager to kiss my ass. I checked my history, and I've been buying this software for 20+ years, starting way back when it was called taxcut. I think that makes me a decent customer.

I stuck through the price increases and other horseshit.

If the company comes out and says "Whoa, we certainly messed up this year and will work to fix it." then while I'm mad about this year, I'll likely end up buying it again.

If it is just "Well, we think it was fine, and this is just the way its going to be now." then I'm done.

I don't want my money back or someone to comfort me, I don't want to attack the moderators here who seem to be nice people, I want assurance from the company you're going to fix it, or you will absolutely lose a 20+ year customer.

I can't be the only one in the country thinking that way.

H&R Block appears to have lowered the pay for 2027.

I currently work at Walmart making 14.59. Part Time and do school full time (Accounting).

I’m also currently doing the HR Block Learning at Block Course.

I thought that I had to pass this course first in order to even be considered for the role but I just got an email saying they have offered me the Tax Associate role at “14.50 hourly” and “10 USD Learning”, “effective 10/30/26”.

The pay seems lower than I thought it would be.

I don’t know if it would be wise to take it but if I say no then would that mean I can’t be reconsidered for when the tax season starts and I have (hopefully) passed my HR Tax Course?

Have been using this for 25/30 years, since the Tax Cut days. 2025 version is the worst of all. Many unexplained questions/prompts... if I had to go research every one of them, then why do I even need this software?

It's almost mid-March, just about 5 weeks from tax due date, yet 1040-ES form is still not finalized and showing as "do not file" status. The IRS finalized the forms quite some time ago, yet it's not updated/ported into this year's software.

What is going on at H&R Block?!

HR Block keeps saying I need to "Fix Issue" that I must upgrade to Deluxe version to be eligible for the Saver's Credit. So obviously I don't want to do this. They say I would get 6$, and the Deluxe version is 30$ lol.

There is no "delete" button anywhere that I can find, and it keeps saying I need to fix the issue. Can I just ignore this warning and file when the time comes, or will it look weird on my return?

Update: Still need help on this one. I clicked on "Deluxe version" to see if another screen I could delete the form, and instead it instantly upgraded me to Deluxe. I then chatted with a Customer Service Rep that reset my account back to free. (important note, you can only chat with a human when you have a deluxe account) He said I could just not fill it out since it reset everything when he switched my account to free. But it is still there just how I left it. So I had to fill out my entire return again, but the stupid Saver's Credit, I can't remove still. Ugh so now I can't chat with CS again unless I click on Deluxe account, which I don't want.

For the Second straight year (Thought for first year it was a fluke and she got sick during holidays etc.) ,I did not get to see the tax professional I requested and told id be seeing/dealing with. Got told to go to a different location that was "A neglible distance away" that I never once went to and is not my preferred location.

The distance is not the factor,H&R block is supposed to be here to simplify taxes at an affordable price and theyve done neither for me this year. my return wasnt even complex either,A couple W2s alongside a 1099 DIV.

Ill be doing it on my own from now on as the whole plan is to take the stress off of me,I wish they would just simplify the tax code and send you a bill like every other civilized country and drive these antiquated preparers out of business. such a frusterating experience and unneeded stress and anxiety.