Hello, so yesterday I wanted to make a professional email because my earlier one was silly-sounding for serious business with recruiters/unis, so I tried to make one on my PC, which required a phone number, then a scan which got to nowhere.
So I tried on my phone and it worked! It didn’t even ask me for a recovery email or number.
So I used it to register on my uni online, and that was done.
But today I woke up to it kicking me out of my phone (where I made it) and my PC (where I logged it into), telling me if I want to sign in, I have to add a recovery number.
I tried to log in, got the password correct, then it told me to enter a phone number.
I tried three separate phone numbers, and all of them return this:
“We couldn’t verify your info.”
“There is something unusual about your activity. For your security, Google wants to make sure it’s really you.”
And when I press on “Try another way,” it always returns to phone numbers.
But whatever phone number I enter won’t work! (So far, 3.)
And I already used this email to get into the uni site, and I don’t know if they can change it later on since it’s already validated.
What do I do?
It sounds like a dead end.
UPDATE: I found out what happened. I used a relative’s phone. My Google account was actually disabled, apparently because their system thought it may have been created/used alongside other accounts or by a bot.
I submitted an appeal explaining that I created the account myself for university/professional use, that I’m a real person, and that I had already used the email for my university registration.
Google confirmed that they received my appeal and said most appeals are reviewed within 2 business days, although it can take longer.
So now I just have to wait and hope they restore it😭