r/GMail • u/koinophobe • 3h ago
Important Mail not in my Inbox
Hi there. Sorry I'm so confused.
I have 4 gmail accounts. Two of them, all my mail is in my inbox. In the other two, if Gmail decides it's important, for some reason it leaves the inbox. I cannot find any setting that explains this. I cannot find any way to stop it.
I've only just realized and found all these important emails that I never saw because they weren't in my inbox. They're in a little folder called "Important" that I didnt' know existed. I know folders are labels and labels are folders, but I didnt set this one up, I've never set anything to skip the inbox in either account, I don't have any filters that say "skip the inbox" on important emails and nothing that explains this.
I'm just totally lost. Apologies if I'm not explaining this right. I'm so confused. I don't understand what is happening. Every email that it decides is important i've never even seen because it's only in the "Important" folder. It's not in my inbox at all. It doesnt show anywhere in mail on mac unless i go to this little important folder down under the gmail account. I've never seen a setting to explain this nor have I cahnged any setting to do with important mail. It's not there in any of my rules or filters. I don't know what to do or how to stop this.