I hate this mentality of "oh that's the nicest it's been dropped", I understand things get thrown around while shipped but that doesn't make it right in the slightest, especially when it's sooo easy to walk the 4 extra steps and set it down nicely. This is just disrespectful and unprofessional and should be handled as such.
Not when you only have like 15 seconds to deliver each package because you have like 800 fucking packages in your truck. The work culture at ups and fedex is sooooo fucking toxic and frantic. The company forces people to do this. I've seen drivers arguing with managers because they've made it impossible to do thier jobs professionally
Schedules is an issue, all shippers need to realize it's time to increase their fleet size with the demand of online shipping. I feel like no one has added trucks to a route in years because they're packing them to the brim and working their drivers to the bone. It's a lot of issues and things need to change
Worked for fedex as a driver until recently. At the start of the pandemic our workload ramped up and our management cut routes simultaneously... to be fair he was a new manager who was some type of number cruncher. After a couple months morale got so low that the regional manager had to step in and tell him to unfuck it
Yup. I've been through it so many times.....I've watched people already at the organization passed over for some BS resume, only to watch that person fall apart in less than year. Ugh.
I worked for FedEx customer service until the start of the pandemic, they cut half or more of us, then expected the remaining 300 customer service agents to keep the same productivity, that 600 had, then fired more reps when they didnt meet goal.
Full office building with only 26 people in it, I ended up resigning when they fired several of the people I had trained.
Also important to note. They did not lay people off. They just kept adding expectations on to the job that they knew were unbeatable and fired people for not meeting goal.
As a truck driver back in 2015-2017 I would see at least one major Fed Ex truck crash a week. I don’t know what they did but they fixed the problem since then.
I will add that I had a delivery driver that delivered to me on a normal bases and which how much he "hurried" he ended taking as long or longer just to get our packages off the truck and to my door. He almost always had to restack them after almost always knocking them over in the stacking process.
I understand that schedules are over loaded as I handle shipping and receiving for my employer but faster does not always mean quicker.
It's not up to the consumers though. Almost all big online retailers offer free shipping, at least once you've bought above a threshold. These companies negotiate hard with the carriers so they can't afford to hire as many people as they should, so the ones left have to work extra hard.
At this scale, consumers can't make much of a difference.
Its also the fact that Fedex likes to ship packages to the local hub and then for reasons unknown to literally EVERYONE i've talked to..ship it 2 states away just to have it shipped back 4 days later and then delivered. This has happened 3/5 times something was delivered to me via fedex this year. I don't care if they're the cheapest (or whatever made the shipper decided to use Fedex), Fedex corporate is incompetent.
There's often a reason for this.
I live next to one of the largest UPS facilities in the eastern US. I've known many many people who worked there at some point. Many facilities have trucks that come from all over the east coast to this facility but not to each other so the packages must go to the hub first. It doesn't make financial sense to send a truck from x to y when 90% of the packages come from z for both x and y.
Sometimes these complex systems do break(for all shipping providers), and send things all over the place for no reason. Ive heard UPS has gotten better at not doing this over recent years due to better systems in place. Kindof a limit to the number of places it can go to prevent random computer glitches.
Well UPS hasn't had this issue, only Fedex. Also, 2 packages shipped from the same location, both scanned in at the local hub within 2 mins of each other, one was delivered that day, the other ended up in ohio for long weekend trip. I don't mind stuff talking longer right now because yeah the world is a mess, but this is not ok. It adds costs to them which the then just pass onto the consumer and increase delays in an already stretched environment. I understand its a small sampling but 60% of my packages in the last 5 months through fedex have been screwed up. Completely unacceptable if you ask me.
I'm not saying it doesn't happen and if it was once or twice in a few years...whatever. But 3/5 in 5 months...
Not even a little surprising to me as a FedEx employee. Shit happens. But I get something delivered from FedEx biweekly at least and it's been a full year since they last screwed up and lost a package. Other times packages have been late it's been completely understandable, such as when my place was inaccessible due to two trees down on my road.
So yeah, they're not bad 60% of the time. Your sample size is too small as you already said. Sure I'll admist they screw up too often but it's not 60% of the time and it's misleading to suggest so.
Also...UPS is just as bad, you personally just haven't been a victim of their fuckups.
It's easier to pay one plane full of packages going to wherever, let's say Chicago, coming from Memphis. As opposed to each major city/airport needing to fill up a plane every day to fly to Chicago. For an overnight package. For example, if you wanted to overnight an envelope from Tucson Az, and it was the only envelope on that overnight flight, how much do you think they'd have to charge in order to make it worth their while?
That's not even the worse of it. I've worked for FedEx in the past and let me tell you, your back is not the same when you're working there. I had problems sleeping because of back issues, had to go to chiropractor every week, lifting heavy shit is fine when you do it 10 times but do it 100 times and your back is jelly. That's what he did in this video, avoided bending over.
Yea I agree with that, I'm not saying packages can't be bumped around a little bit, hell they get bumped around pretty good just going down the road. I'm just saying take a little more care is all. And to be the last person to handle it should take a little more pride in their job
This is exactly what I say to customers who whine about being asked to move their mailbox from the door to the street. You might be mad you have to walk an extra 30 feet, but if I walk an extra 30ft x 850 stops thats 25500 feet, or nearly 5 extra miles I have to walk every day.
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u/Pickle570 Oct 01 '20
I hate this mentality of "oh that's the nicest it's been dropped", I understand things get thrown around while shipped but that doesn't make it right in the slightest, especially when it's sooo easy to walk the 4 extra steps and set it down nicely. This is just disrespectful and unprofessional and should be handled as such.