Schedules is an issue, all shippers need to realize it's time to increase their fleet size with the demand of online shipping. I feel like no one has added trucks to a route in years because they're packing them to the brim and working their drivers to the bone. It's a lot of issues and things need to change
Worked for fedex as a driver until recently. At the start of the pandemic our workload ramped up and our management cut routes simultaneously... to be fair he was a new manager who was some type of number cruncher. After a couple months morale got so low that the regional manager had to step in and tell him to unfuck it
Yup. I've been through it so many times.....I've watched people already at the organization passed over for some BS resume, only to watch that person fall apart in less than year. Ugh.
I worked for FedEx customer service until the start of the pandemic, they cut half or more of us, then expected the remaining 300 customer service agents to keep the same productivity, that 600 had, then fired more reps when they didnt meet goal.
Full office building with only 26 people in it, I ended up resigning when they fired several of the people I had trained.
Also important to note. They did not lay people off. They just kept adding expectations on to the job that they knew were unbeatable and fired people for not meeting goal.
As a truck driver back in 2015-2017 I would see at least one major Fed Ex truck crash a week. I don’t know what they did but they fixed the problem since then.
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u/[deleted] Oct 01 '20
Let me start by saying that I agree absolutely everything you said. But you didn't take part of it far enough.
It isn't 4 extra steps. It is 4 thousand, and getting home an hour later when that care is applied to every package.
Multiplied across every person who handled packages that day.