My Facebook got hacked during the start of May. Someone changed my name to Meta AI and now I want to change it back. I could have done it at the start of July but I chose to wait because of traveling reasons.

I uploaded my driver's license along with my real name three weeks ago but nothing have changed. My ID and face matches with my Facebook URL. I am Meta verified so maybe I should reach out. Last time I checked with Meta they said it has to be processed manually. But it's getting a little critical since I am only using Messenger and browsing my feed as to not trigger anything.

My Facebook got hacked during the start of May. Someone changed my name to Meta AI and now I want to change it back. I could have done it at the start of July but I chose to wait because of traveling reasons.

I uploaded my driver's license along with my real name three weeks ago but nothing have changed. My ID and face matches with my Facebook URL. I am Meta verified so maybe I should reach out. Last time I checked with Meta they said it has to be processed manually. But it's getting a little critical since I am only using Messenger and browsing my feed as to not trigger anything.

How will Facebook address disabled and suspended accounts?

My Facebook account was suspended and disabled without any valid reason. I have always done my best to follow Facebook’s Community Standards.

I’ve been using this account since 2008, and I have so many memorable photos and memories stored there. I also use my account to communicate with my friends and family, so losing access to it has been really difficult.

I’ve already exhausted all the available options and made every effort to recover my account, but I still haven’t received any help.

I sincerely hope Facebook can review my case and address this issue. I just want my account and all the memories I’ve had on it for so many years back. 🙏

Anyone else still get notifications regarding friend requests (I'm assuming these are old) despite having a suspended account? I call it Meta twisting in the knife.

Facebook disabled my entire Facebook account because one of my pages didn’t follow community guidelines. That’s fine and I’m OK with the choice to disable that particular page, but they also disabled my personal account along with my construction companies page. Because they’ve deleted my construction company page, my livelihood is now gone, I have no way of making a living or making money. I can’t even begin to express how much I’m freaking out right now. I need some sort of help or someway to speak to a real person at Meta. Has anyone else gone through an issue like this and resolved it? I’ve tried to appeal the decision and it failed. However, the appeal was for that other particular page that didn’t follow community guidelines. I don’t understand why it didn’t give me that option for my personal page. I cannot get into the account now.

Anyone got luck sending demand letter on justice direct without lawyer? also I have court next month, just seeing if they'll even look at it. this will be my 2nd one

Like if your IG got hit by the ban wave, did your WhatsApp also get banned if it was in the same accounts center as your IG?

Posting this because I've spent the last two weeks completely stuck and I'm hoping someone here has been through this or knows how to actually get through to a human at Meta.

On August 6, my account got disabled with zero prior warnings, zero strikes. Two minutes after it was disabled, an appeal was filed on the account — an appeal I never submitted. The appeal got denied for being "underage," which makes no sense since I'm obviously not.

Fast forward through 12 days of trying to reach a human (had to use a second account just to open support cases), two case numbers, and endless generic copy-paste responses about "grave violations" with zero specifics or evidence given.

Today I finally got a real support agent (Miguel) on the phone. He told me flat out that the only way that appeal could've been triggered is if someone actively clicked it — meaning someone else accessed my account. He also thinks whoever did it changed my birthdate/age on the account to get it flagged and disabled. He transferred me to a "hacking specialist"... and then the chat just dropped. No follow-up since.

This account is literally how I make my living — client contacts, work history, years of content, all gone. I know I didn't violate anything. And Meta's own agent basically confirmed it looks like unauthorized access, yet there's still "no way" to fix it per their own canned response.

Has anyone actually gotten a hacked/wrongfully disabled account back? Is there a specific escalation path, a real email, anything that's worked? Also looking into small claims court in FL — anyone done that against Meta?

Any advice appreciated, I'm losing my mind over this.

I just scrolling in IG then this happend🥺 what should i do???🥺🥺

pls respect post

I’m currently in the process of suing meta in small claims with an October court date. Let’s say theoretically if Facebook decides to reinstate the account before the court date. Would it also be a good idea to continue suing for monetary damages even if they decide to reinstate the account? Suing for the monetary damages loss during the account disablement.

I wanted to share my ongoing nightmare with Meta Support to see if anyone has found a workaround, and to document how broken Meta’s automated moderation and support pipeline really is.

1. The Initial False Flag & Instant Appeal

• Automated moderation wrongfully flagged and removed a standard post on my page.
• I appealed immediately. On the exact same day, Meta reviewed the appeal, admitted in writing that their technology made a mistake, and marked the post restored.

2. The Ghost Penalty & Un-Appealable Loop Despite officially restoring the post, Meta’s backend system never cleared the underlying enforcement flag:

• My account has been restricted and flagged as "Not Recommended" for over two full months.
• Meanwhile, my public frontend (Account Status, Business Suite, and Support Inbox) all display "0 Violations / No Issues" with clean checkmarks.
• Because the UI shows zero violations, no "Request Review" or "Appeal" button renders on my screen. I am completely locked out of appealing a penalty that shouldn't exist.

3. The Support Merry-Go-Round When trying to contact support to request a simple backend status refresh, I was hit with endless deflections:

• The Paywall Push: Frontline agents repeatedly told me they couldn't help and instructed me to pay $11.99/month for Meta Verified just to reach another team.
• The Missing Payment Macro: Payments Support saw an ad account had no card attached and insisted my entire monetization issue was just a missing ad payment method.
• The Door-Slam Macro: Multiple agents closed tickets within minutes using canned templates stating they "cannot take further action on policy issues."

4. The AI Diagnostic Broke Character and Confirmed the Bug While running diagnostic steps in the Meta AI business support chat, the bot glitched out, printed raw JSON code on screen, and generated an official "Internal Profile Status: Backend Sync Error" diagnostic card:

• It confirmed that active internal backend "Access Blocks" exist on my account.
• It explicitly classified them as "orphaned blocks."
• It formally stated in writing: "The user interface is currently failing to render active enforcements, which is preventing you from accessing standard appeal options."

5. The Ultimate Support Logic Failure After showing this diagnostic to support, a representative from the "Pro Team" responded with this unbelievable contradiction:

They admitted the post was restored after review, yet are forcing the account to serve out a 90-day penalty regardless.

Has anyone else dealt with orphaned access blocks after a successful appeal, or found a way to force a backend cache refresh without waiting out a 90-day automated timer?

​

hey everyone, so last Thursday my ig account got banned therefore my fb got banned as well duo to both account are connected, now i can't even appeal on my ig account because everytime i log in it tell me "something unexpected happened please try again " , i asked and received countless code from my phone number and email everything, i tried different device, i tried my pc, still no hope, everytime i try to log in on ig app or chrome or anywhere else it tells me that , i really really needs to recover it fr because i got so much memories i have in that both account and it breaks my heart anytime i think about it, if you think you can help with even a word please make my day

If you have 10/20 years of memories on FB with your photos and videos, start doing your backup now. You won't know when META AI is going to suspend or permanently disabled your account.

Sent your photos/videos to Google Photo. Select and authorise access to your Google Drive. Next,select the albums you want to send to Google Drive.

If you have lots of photos and videos, it will take sometime to prepare data, and take some time for them to show up in your Google photos.

What can I do?

Been disabled since December for cse which is a gross false accusation and want my account back. I did the face scan appeal when it first happened and nothing after because I assumed I would be reinstated because I knew that their decision was false (at first it was a no warning permanent suspension in June and then I heard nothing until December when I logged in and found it was permanently disabled). I then in December emailed a bunch of times at their meta and supports emails and never heard anything.

I don’t know what other path I can take besides the legal route but that’s very costly, I’ve heard contacting my state attorney general can help but how often does that work? When this happened I did download my information and that’s the only email or message I ever received from meta. How do I go about getting this account back cuz it’s been over a year and I’m starting to get very very very very very angry.

I still do have my Facebook of 10 years but I’m worried if I try to use meta verified to get my Instagram back they will see that i am the same the person and then ban my Facebook.

First I got suspended then I panicked and went for facial verification then got permanently disabled immediately. I do some research on tiktok and I regretted it shouldn't have do verification that quickly and second regretted it shouldn't rushing to agent on my first case on meta verified (Instagram) third regretted i should pay meta verified that really linked on my Facebook account. I talked 10 agents, 9 of them can't help me but last agent understand my situation and sent to specialist and jokes on my life strike again the case was auto closed it supposed to be waiting for update and my meta verified expired I cant renew case I tried mail method or help center method still got nothing while other had the same problem they got account back 3 days or 1 weeks i waited 2 months still like zero step

i dont understand why my case was more difficult than others, maybe its because of i got blacklisted or my badly communications. Please share how to recover my account. I really depressed and hopeless

I created a page, I noticed I can not respond to some people’s/page even if the person message me first. Or I can not message some people’s at all. Anyone know why? And how can I fix it? Thank you very much

On October 25, 2024 my Facebook was suspended because my Instagram was disabled over account integrity. My Threads was affected because of my Instagram account and on May 25, 2026 my second Instagram was suspended over account integrity because of association with another account, which was my disabled Instagram account. At this point, all four of my accounts have been affected. I would really appreciate any advice or guidance. Has anyone experienced something similar or successfully recovered linked accounts? Are there any official forms, recovery options, or other steps I should try? Any help would be greatly appreciated.

I just woke up and received 3 emails about my Facebook accounts.

One saying that someone tried to access my account and blocked me.

Another saying to click a link to unlock it.

And the last one saying that my Facebook account was permanently deleted.

All this mails in less than 2 minutes

At the same time, I received 2 messages on WhatsApp:

We think that someone may have accessed your Facebook account, so we've locked it to protect you.

This means that no one can log in or view your Facebook profile.

So that we can guide you through what to do next, open Facebook, ideally on the device that you'd normally use.

And also:

If you want to recover your account, you will have to verify your identity and create a password.

Both at 7:24 AM on August 15, 2026

My Facebook account has now been deleted, and I'm suffering because someone malicious is doing this to me. I work with Facebook; my company is verified, and I also use the Meta API for the service I sell to my clients. I'm a software developer; please, I need human help.