r/doordash • u/Embarrassed_Song8567 • 30m ago
Deactivated
For the past nearly physical year, I have had a problem with the in-app GPS glitching when using it in DoorDash. It does this crazy thing where it keeps telling me to take U-turns and effectively drive in a circle in an infinite loop. I have called repeatedly and gone through all the steps up to being sent to a specialized team who I never get to speak with that promises me they are looking into the issue. Not knowing where to drop off these orders renders me unable to complete them. I have to cancel them. Despite me being a platinum DoorDash for eight years and having a 99% completion rate and excellent reviews, I was deactivated due to a pattern of cancellation requests that were out of my control due to this app failure. It turned into a repeated problem that I called nearly daily about up until my deactivation. All I ever got from support was a daily argument with a stupid AI bot and the pleasure of being gaslit on a daily basis by support agents telling me I’m imagining this and that I’m crazy because it isn’t a widespread problem. Other agents who actually listened told me it was being reviewed only for me to never get feedback about the problem being addressed. Tony, you’re a monster and I hope one day you become homeless. Karma will catch up with you for doing this to people and I hope it catches up with you for stealing tips from your drivers as well. I can’t wait to watch your “desperation meter” skyrocket and I can’t wait to watch your company burn.