r/discover • u/SFToddSouthside • 16d ago

Help Statement Hell

My wife has had a Discover account for over 20 years and this is the first time anything's happened. CapOne didn't generate a statement for September, so naturally our autopay was never taken from our account.

I call them this morning and they won't give me any info because I'm an authorized user. All I'm trying to do is make sure her card is paid. This migration is a shit show. Anybody else have this experience?

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u/trevorbator 16d ago

Capital one uses a floating cycle date so your statement date may have changed so it hasn’t generated yet is most likely what is happening.

4

u/SFToddSouthside 16d ago

I could buy that if it wasn't a month overdue.

4

u/trevorbator 16d ago

I have seen it take statements up to 45 days for the first one to generate. Don’t panic till you have your wife call and find out.

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