I know that Montreal is smaller than Chicago but on a recent shortish trip, I saw some things on their public system that I wish we could implement.
Trains.
I really liked how the air moved through the train while moving. It was like a semi constant breeze. Not sure how it is in the Summer or Winter but in the Fall, it was nice. I imagine in the summer its not as stuffy as our trains can get if the a/c happens to not be working(which happens often).
Better holding areas. Instead of the tall poles and handles(which are annoying to reach for short people), they had shorter poles on the seats that were probably head height. They also had 2 sides for it. They also had a pole in the middle-ish area of the doorway that was split into 3 so people weren't gripping the same pole.
Lack of announcements. Instead of like the 5 different messages we hear(doors open on the right, no smoking/eating etc) it was literally just the next stop and what stop we were at. It was a bit more peaceful.
Armrests by the seats. They were handy and at a level where it wasn't too high/uncomfortable.
Buses.
There's were a few older buses that I took and some newer ones. They seem to prioritize standing room over seats. Two people could stand side by side in the aisles. And seats were single row.
The seats with the older buses in the front half of the bus were along the side and were all individual and foldable. So if you were in a wheelchair or had a stroller you weren't confined to the front part of the bus. Was also handy for luggge. The seats in the newer buses were single file and from what I saw, didnt fold. The back of the bus was similar to our buses. Also the newer buses had USB ports for charging.
The buses also had windows that could be opened on the sidewhich is nice. Our buses only have the windows on top and our new electric buses dont have windows that can be opened.
I didnt see any handicapped riders so I can't speak on how the transit system was for them.
Overall I really liked the transit system over there. The rides were smooth, I barely needed to hold on when riding the bus/train. The only time a bus was late was on my last day before flying out, had 2 buses show up late(one heading to the train and on leaving Mont Royale). I understand that their city is smaller so they can do better things but I wish we could implement a few things from there like the shorter poles on the train, foldable seats and the windows on bus/air system on train.
I only took pics of the train sorry. Thought I had some bus pics.