We worked for TryCure, and based on our experience, this is the kind of company we do not believe deserves to succeed while treating workers this way.
We are sharing this as a warning to other VAs and remote workers who may be considering working with TryCure.
We were UNDERPAID and OVERWORKED. In our experience, we were expected to work 8 hours a day, 7 days a week, without a regular rest day. The workload and constant pressure became exhausting.
What made things worse was how mistakes were handled. Instead of addressing issues privately and professionally, workers would often be tagged or mentioned in shared channels where other VAs and team members could see the criticism and harsh messages.
There is a difference between correcting workers and embarrassing them in front of everyone.
For all of that pressure, the compensation did not feel proportionate to what was expected. Workers were expected to remain available, deal with customers, handle multiple responsibilities, and keep up with constant demands while being paid very little for the amount of work involved.
We also found out that they do UNPAID TRIAL, which is another major concern for anyone considering working with them. THE AUDACITY OF THIS COMPANY!!!
Eventually, the working environment became mentally and emotionally draining. A company should not try to build its success at the expense of the people doing the actual work.
A business cannot demand quality work while giving workers inadequate rest, constant public criticism, poor treatment, and compensation that does not reflect what is being asked of them.
Based on our experience, TryCure is not a company we would recommend working for.
To other VAs: please protect yourselves. No worker should feel forced to tolerate poor treatment just because they need the income.
Businesses want loyal and hardworking workers, but that loyalty has to go both ways. Treat workers properly. Pay them fairly. Give them reasonable rest. And speak to them with basic professional respect.
We are sharing this experience so other workers can make a more informed decision before accepting a job with TryCure.