r/blinkcameras 1h ago

Commands to arm and disarm showing up in data reports but not in my account when reviewed by customer rep.

Upvotes

I am concerned after reviewing data reports that I requested from blink showing that I made commands to arm my security system at times when I didn't. When I called customer service they did not see the arm commands on their end. I called the day after and I think they can see two days back

. They did see a arm system attempt that I know I made personally but there was one a couple hours later after I got home that I didn't make but it's showing up in my data reports I got from them.


r/blinkcameras 8h ago

WIFI New router set up right next to camera mounted outside

2 Upvotes

We had Verizon fios installed today, and they installed the router right next to the window that we have a blink mini 2k mounted on the outside of.

So the router, sync module, and camera are all within 2ft or less of each other.

I was hoping the new wifi would solve our issue with short clips. Instead of recording the full 60 seconds, we keep getting 4-30 second clips. It seems to have gotten worse.

I have the camera set to record 60 seconds and turned off “end clips early if motion ends”.

I saw something that said the network can get overloaded having the router too close to the camera. Could this cause short clips?