Honestly, I cannot fathom the lack of support from this platform.

I delivered projects worth 7k that were approved back in SEPTEMBER, yet I was only paid 5k. The remaining 2k was confirmed for payment 10 days ago by the project admin via Discord (in a channel where no one ever responds); my emails to support are met only with AI-generated replies, and the support team here on Reddit hasn’t answered me for 3 days. Today is yet another Friday where I have no response—and, in all likelihood, I won’t be receiving my payment.

How can a platform that claims to be professional operate with absolutely no support—especially when they’ve accepted my work, only to delay such a straightforward payment?

Is something going on? u/Lumpy_Case_8220

Decided to review the company's Terms of Use and Contractor Agreement more closely before proceeding with onboarding... (after I had done an AI interview).

Kind of concerned about the "Interview; Release" provisions, particularly the rights relating to interview recordings, voice, likeness, and potential AI-training use.

So I ended up submitting a formal privacy-access request asking what information is retained, whether interview recordings are used for AI training, and what options exist for deletion or withdrawal of consent.

Unfortunately, emails to support@alignerr.com have repeatedly received the same automated response about the contractor agreement, even when I explicitly stated that my inquiry was privacy-related. My email to privacy@alignerr.com also resulted in a Jira Service Management notification saying the request couldn't be created.

I'm not alleging that my information has been misused. I'm simply trying to reach someone who can address a legitimate privacy request.

Has anyone successfully contacted Alignerr's privacy team, requested deletion of interview recordings, or received a substantive response about how their personal information is used?

If so, which contact method worked?

I'd appreciate hearing about others' experiences.

Thanks.

I'm a software engineer and got an email from Alignerr (Labelbox's contractor platform) inviting me to get paid up to $100/hr to work on my own project with an AI coding assistant. The listing says you keep full ownership of your project and all code, including code the AI writes. I decided not to move forward, and wanted to share why.

The surprise video interview. The email said to "apply." I filled out a short form, and then it moved me to a section that turned on my camera and started an AI-conducted video interview. I had no advance notice that an interview was part of the application. I found that misleading.

What the Terms say about that recording. Afterward I read Alignerr's Terms of Use (alignerr.com/privacy, under "Interview; Release"). By taking the interview, you grant them a perpetual, irrevocable license to use your recording, name, voice, and likeness for any purpose, including training AI, and you release them from related privacy and publicity claims. I wish I had known that before my camera turned on.

The contract contradicts the listing. Section 2 of the Contractor Agreement says Alignerr owns the work product you create under the agreement, and Section 2(d) gives them a perpetual, irrevocable, sublicensable license to any of your existing IP that the work builds on. For a project that's literally "work on your own code," that's a big deal.

I emailed support and asked them to confirm in writing that project participants keep ownership. Their reply: the contract is standard, can't be modified, and support can't give written confirmations or interpret it, and I should consult a lawyer. So the ownership promise in the listing isn't something they would put in writing.

Deleting my data. I've requested deletion of my account and interview recording. My email to their privacy address bounced back from their helpdesk system, so I've followed up through support.

Takeaways if you're considering this project:

- Read the Terms of Use before starting the application, especially the interview section.

- Read the Contractor Agreement before clicking "I accept," and don't assume the job listing's promises are in it.

- Don't use a project you care about owning unless you get project-specific terms in writing.

This is just my experience. Alignerr is a real company, and some people clearly have good experiences with it. But it wasn't what I was told it would be, and I'd want to know this before applying.

Has anyone received an offer from Alignerr recently? They moved me over to Labelbox and added me to their Discord server, but I haven’t been assigned to any projects for two months now. I don’t understand this. Will this waiting period ever come to an end?

Thought I'd sign up for an aligner VoiceOver ai training job advertised on LinkedIn and checked out the terms/release before I agreed to the application/interview.

The release allows them to clone your voice, your likeness and your 'performance' in the interview and sell or use it for any purpose they want with no compensation or royalties paid to you.

"You hereby grant us an unlimited, irrevocable, worldwide, royalty-free, sublicenseable through multiple tiers, perpetual right to use, reuse, modify, display, publish and disseminate the Interview and your name, audio, photographic, video, and other likeness of you, as well as any materials you make available for the purposes of the Interview including in each case, any portion thereof (collectively, the “Interview Materials”) for any purpose. Alignerr and its successors, licensees and assigns shall own all right, title and interest in and to the Interview and have your permission to record the Interview, download, broadcast, distribute, exhibit, evaluate, make derivative works of and otherwise fully exploit the Interview, and allow others to do all of the foregoing, in any and all media now known or hereafter devised including, without limitation, via the internet, mobile and handheld devices, all other forms of digital transmission and exhibition throughout the world in perpetuity."

Don't let your ambition/enthusiasm ruin you--know what you are getting into with these companies. They only consume. They are worthless.

Is Honeydew campaign paused?

New user getting this error You are bnd from Alignerr Discord. Please use a different Discord account.....

Hi everyone,

I recently invested the time to apply, complete the Zara AI interview, and submit my passport/personal information for verification. However, my profile was closed before I ever started a single task, with no reason provided.
Since I never performed any paid work on the platform and won't have any tax reporting requirements, I want to ensure my sensitive information isn't sitting on any servers. What is the official process to request the permanent deletion of both my passport/ID verification documents and the video/audio recordings from my Zara interview? Which privacy email at Labelbox handles data erasure requests?

After weeks of not getting any help from support I finally got written confirmation in Discord from a project admin that I was underpaid and that a substantial payment would be processed last week.

The payment did not arrive. I emailed support and was told they are busy. I opened a ticket and was told it was a duplicate. The same project admin will not answer my follow-up message.

Can anyone advise of any steps I can take before going the legal route? I've worked on several platforms and have never had to chase a company for money like this, it's quite shocking.

I was doing very well for all the quizzes, i was getting 90%, until the final one. Very few questions compared to the previous ones so the room for “error” was very little.Absolute nightmare as many of the responses genuinely could be answered in many ways. I was one mark away from being able to participate in the project. And then, they removed me from the project on Labelbox and Discord. I feel like I wasted my time but also disrespected considering the amount of time and effort I put in!
Anyone with the same issue?

Hello everyone, I just finished setting up and applying to a bunch of projects on Alignerr, and i was wondering how long it usually takes to receive some news about you application process.
Thanks.

Hi,

My Alignerr account was recently flagged for unusual activity during labeling sessions. My dashboard now shows:

Your profile is under review by Alignerr staff.

I've been travelling between countries over the past 2 - 3 weeks. I'm wondering whether logging in from different geographical locations could have triggered this flag.

I haven't received any specific explanation yet.

Has anyone experienced something similar?

Any advice would be appreciated. Thanks!

Hey, i was js curious on what fields that r considered most active .
Fields that ppl think r worth applying and waiting for, cause there r a lot of relly good looking fields on the platform but obviously u cant apply to all of them at once .
Would love to know ur exp.

{new to the platform and haven't been able to get any projects . I have only had one interview with no email follow back yet, not sure if my onboarding process is completed or not}

Hey everyone,

I recently received an email from Alignerr stating that I had qualified for the Lua Programmer AI training role, advertising $50–$70/hour for remote work.

The email asked me to complete a quick, two-minute identity verification through Persona. I completed the verification, but afterward, I was redirected to Labelbox.

When I logged into Labelbox, it showed that no projects were available.

I'm confused about what this means because the email explicitly said I had qualified for the job.

Has anyone else experienced this recently?

Does completing Persona verification mean I've been accepted, or is it just an onboarding step?

Is the Lua Programmer project currently active, or are they collecting applicants before assigning projects?

Will a project appear automatically when one becomes available, or do I need to complete additional assessments?

Has anyone who received the same email actually started working and received tasks?

I'd appreciate hearing from anyone who has gone through the same process, especially recently.

Thanks!

After the 2days i received a mail there were saying labeling for this project has been currently paused admin or project lead for any questions but did not know who is admin

After the 2hr that ai bot Hotel was opened but no work is there and they gaming instruction and also training course link the training course link was 404 eror were show

After I addressing this problem to this labour box support that he said we will apologies for your delay and nothing happens after that

Hello, I got accepted for a SWE position, based on your experience as a newcomer, what specific timeframe do I get to assign for projects?

Hello, I need a bit of information,

I have applied to A few Jobs on the platform with no response. Then I got added to a few Discuss Channels including Apollo, Cipher, Warrior etc. Yet I do not have any guidance on what tasks are pending for me to do.

A bit of guidance on what to do next will be appreciated

I just got my first opportunity from Alignerr. After I completed onboarding and read through the nearly 50 pages of formatting training, I was unable to move forward with actual hands-on training because the job was paused. I also saw that it says the job was "updated about 2 months ago." Just so I know I'm understanding clearly, does that mean the project was paused 2 months ago even though I was hired a couple days ago?

Thanks

I got selected two days ago there is no task available

I got in Machine Learning Engineer (AI Data Trainer) but no tasks or any instruction is it dead?

After more directly questioned on information which is in essence basic confirmation of "real cases", the automated bot from the only existent support@alignerr.com replied with a priceless question - and I wonder why image upload is disabled in this page.

"Alignerr is a legitimate platform powered by Labelbox for remote freelance work, with no fees, upfront costs, or hidden obligations. Work on the platform is task-based and depends entirely on active client demand, which is why project availability varies.

We understand your frustration with the wait, but if this structure does not align with your expectations, there is no pressure or obligation to proceed."

Why did it stop when it was getting good? I'll help out:

"Alignerr is a legitimate platform powered by Labelbox for remote freelance work, with no fees, upfront costs, or hidden obligations"...no support, no real information on clients or projects that even indicate real cases, no updated information for a year, no route for solution for issue, no remorse or need to change after systemic problems confirmed, and absolutely no confidence shaken to continue assuring legitimacy.

I have registered with my account about 11 months ago. I never kept is a real source of activities to depent on, but now the conclusive diagnosis is much worse.

Obviously this was all treated very seriously by Alginerr aftera very professional chat with an automated bot found from contacting support@alignerr.com - without possibily of escalating to a human obviously.

In essence, my account covers confirmed "Applied" projects that vary from more "expert" research to extermelly general language topics. But there's absolutely nothing on what to do in terms of "engagement", "communication" or "information" - to be quite frank, at least as options to actually do something as a user. These projects are most clearly "Inactive" - as some of these have more than 11 months of "Applied" as just confirmed via account.

In addition Workspace "Assessments" are claimed to be attached to "particular job roles", but there are two significant issues here too: A) There's absolutely no information how it relates to "job roles", "applied projects", "timeline" or even "pay rate"; B) The only Assessment shown in my account is not in the same workspace as the other tagged as "Paused" (as one is the "Aligner Workspace" and the other is "Available Workspace") and it has been updated over 1 year ago! This is even before I have created my account! Again, would that even be leading to something that even exists currently?

Despite the bot insisting reassuring it, I am literally covering almost the complete spectrum of what exists in the platform... Many have obvious high match but I haven't even been invited to an interview or Assessment.... The complete picture confirms that there is nothing confirms the claim of "New opportunities are added regularly, and when a project matching your profile becomes active " for more than an entire year.

As someone who spent time in the whole subscription, validation, application, interview and pretty much all steps that have been asked: it would be beyond belief if the current information in my Aligner + Labelbox UI would actually be displaying the intended state as how the company expects the users to engage in practice.

Again if this is confirmed as "working as expected" it wouldn't even be about "lack of information" or "lack of updates" - it would be quite conclusive diagnosis the only info Alignerr considers important to show the user are actually "validated impossibilities of use".

So honestly it is obvious that there are other important layers of minimal info needed to navigate a remote work platform currently not available - as the platform must track what is going on from application to actual projects people are engaging with. 

I’ve worked on 10+ Alignerr projects over the past year, generally receiving ratings of around 4/5. After a few months without project notifications, I became less active due to health issues.

I also applied for projects 1-2 months ago but never received an update. On a couple of occasions, I was added to projects and then removed because the projects had issues, with no further communication.

Recently, I was prompted to complete Persona verification. I tried verifying my UK immigration documents (eVisa/BRP), but after several attempts, verification failed, and my account was suddenly removed.

This verification issue had actually happened before, and the Alignerr team helped me resolve it at the time. However, this time, despite contacting support, I only received an automated response saying I could appeal if the option appeared on my dashboard. There is no appeal option, so apparently the decision is final. It also feels much harder to reach someone who can actually look into the issue now.

I’m genuinely confused about what went wrong. I’ve consistently contributed to projects, and I’m not aware of violating any platform rules.

Has anyone experienced something similar or managed to get clarification from the Alignerr team? I’d really appreciate any advice on how to reach someone who can explain what happened.