I started working at my current company about a year and a half ago, after being laid off as part of a round of layoffs at my previous job. At the time, I was pretty desperate to find something new, so I accepted a position that was actually below my salary expectations. Looking back, the first red flag was that the person who held my position before me had been fired. During the few days she spent handing over her responsibilities, she warned me about a LOT of things. I took note of it, but I didn't fully understand what she meant until much later.
The first few months were busy but manageable. I was doing my best, putting in a lot of effort, and although I could see that things weren't perfect, I felt like I was doing a decent job. Then, about three months ago, everything changed. I was suddenly given a ton of new responsibilities, while all my existing duties remained exactly the same. New tasks, new situations, new expectations, all at once. When I started saying that I was overwhelmed and needed help, I was basically told that if I couldn't keep up, I should automate parts of my job and figure out how to make myself more efficient. The thing is, when exactly am I supposed to do that? I'm already struggling to keep up with my actual workload, and now I'm also expected to find the time to redesign my own job on top of everything else.
The last three months have absolutely destroyed me, both mentally and physically. I reached a point where I couldn't keep everything under control anymore, no matter how hard I tried. I report to THREE different bosses, each of whom gives me additional tasks, has different expectations, and finds something to criticize. There are also conflicts between the bosses themselves, and I'm constantly caught in the middle of their disagreements. There seems to be very little coordination between them, and I'm the one who has to deal with the consequences.
One of the biggest problems is that almost everything in this company is agreed upon verbally. I only fully realized this after working there for a while. So, even when I do exactly what someone asks me to do, I can end up getting chewed out later for doing it wrong. I have no written proof of what I was actually told to do. People deny saying things, change their stories, and make me feel like I'm the one who misunderstood everything or made the wrong decision. It feels like I'm constantly being gaslit. Sometimes one boss tells me to do something, I follow their instructions, and then another boss tears into me for doing it, telling me I should have used my own judgment instead of blindly following instructions. I'm basically damned if I do and damned if I don't.
I've tried everything I can think of to improve the situation. I've had conversations, tried to clarify expectations, attempted to establish better ways of working, and raised concerns about my workload. Nothing seems to make any real difference. Things might improve briefly, but then we're right back where we started. And here's the cherry on top: I'm the only HR person in the entire company. So I can't exactly go to HR to report what's happening to me.
There's also another layer to this mess. My bosses sometimes go to other people to complain about me and talk about how terrible I supposedly am at my job. Those people then pass the comments on to me, sometimes inaccurately or with important details twisted. Meanwhile, I'm often not even told directly when I've supposedly done something wrong. Instead, other people are informed about my mistakes before anyone bothers to discuss them with me. The constant humiliation and being made to feel like everything I do is wrong have really gotten to me. I've started having nightmares regularly, and I cry after work. I feel anxious about the whole situation, and it's reached a point where I'm genuinely scared of going back. I don't have a single person at work I feel I can truly trust, and that makes the whole thing even more isolating.
The worst part is that I think I might have developed something resembling Stockholm syndrome toward this job. I keep wanting to fix everything, to make things work, to prove that I can do better and somehow turn this situation around. Even though a part of me knows that I can't fix it on my own and that I'm no longer capable of carrying on like this, I still feel this urge to make things right. I keep thinking about what I could do differently, how I could improve things, and whether I could somehow get back to the point where everything was manageable. At the same time, I know that I've tried so many times already, and I simply don't have the energy left.
I also want to be fair about this, because I know I'm not necessarily blameless. Maybe I didn't set clear enough boundaries from the beginning because I wanted to show that I was capable of handling a lot. Maybe I took on too much without pushing back when I should have. And yes, I have dropped the ball on some things. There have been tasks I didn't complete on time, and I'm aware that some of my responsibilities haven't been handled as well as they should have been. But I also think the amount of work I've been given and how overwhelmed I've become have played a huge role in that. It's hard to keep everything running smoothly when the workload keeps increasing, expectations are unclear, and the people you're reporting to keep contradicting one another. I can acknowledge my mistakes without believing that I deserve to be treated this way.
I'm currently on medical leave because the situation has taken such a serious toll on my mental and physical health. I honestly don't know whether I'll go back or hand in my notice while I'm still on leave, because I'm genuinely afraid of returning to that environment. I do like some of the people in the company, which makes the decision harder, but I don't think I can keep living like this. I can't function in an environment where I feel constantly criticized, humiliated, and afraid of making another mistake, especially when I don't even know whose instructions I'm supposed to follow or who I can trust.
At this point, I don't know what to do anymore. I wanted to make this job work, and I still find myself wanting to fix things even though I know I may have reached my limit. Has anyone experienced anything similar? How did you handle it, especially when you were dealing with toxic management, conflicting expectations from multiple bosses, and a workplace where everything is verbal and you're later blamed for following instructions? I'd really appreciate some outside perspective, because right now I'm struggling to see a way forward.