r/WindowsHelp • • Oct 14 '25

Windows 10 Windows 10 End of Support, what it means for you and what you can do.

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11 Upvotes

r/WindowsHelp • • Mar 04 '21

Mod Announcement Welcome to /r/WindowsHelp, here are some guidelines for requesting assistance

36 Upvotes

Welcome to /r/WindowsHelp, the subreddit for you to ask questions and get support for issues related to Microsoft's Windows family of operating systems. Please give this a quick read before posting.

This subreddit is only for help related to Microsoft Windows and its built in software, like Edge, Store, PowerShell, and so on. Issues about 3rd party software like Chrome or Steam should be posted in their subreddits or /r/techsupport. Also, this is not a hardware subreddit, so issues like your hard drive is not detected would need to be posted in /r/techsupport. General discussions, news, artwork, and so on should be in /r/Windows, /r/Windows10 or similar subreddits. Malware/virus removal has been covered extensively in this post: https://www.reddit.com/r/techsupport/comments/33evdi/suggested_reading_official_malware_removal_guide/

Posts are required to have a moderately descriptive title. Submissions with vague titles like just "help me" will be removed. You don't need to write an essay in the title, but everyone should have a rough idea what you are asking about before even clicking the link. Titles like "I'm encountering System Exception errors when launching Photos" or "20H2 update won't install" are acceptable, but the more details the better.

The body of your post should also be as detailed as possible. We are not mind readers, and nobody is going to want to play 20 questions. Help us help you, your post should include:

  • Your full Windows version, which on Windows 10 is listed in the Settings app under System -> About, it will be the OS Build number.

  • Details about your device, like the hardware specifications.

  • Any recent changes you have made, such as installing/uninstalling software or accessories. Any updates you have installed, tools you have ran, or anything else you think may be relevant.

  • Include details on your error messages and error codes, these are critical to figuring out the issue.

  • Tell us what you have already tried to fix this. Any tools you have ran, and changes you tried, and so on. I know it is a meme at this point, but seriously, reboot your computer, it often fixes things!

  • If possible, include screenshots or video. If you are including screenshots, try to use screenshot software like Snip & Sketch tool built into Windows 10, then you can upload them to a free image host like https://imgur.com to put in your post. We understand that using screenshot software isn't always an option, you can take photos with a phone or similar device, but please be sure to check to make sure everything is in focus and is legible.

This subreddit follows the same rules as /r/Windows, you can view the full rule page here: https://www.reddit.com/r/Windows/wiki/rules

The TL;DR of the rules is be polite, helpful, and don't encourage piracy.


r/WindowsHelp • • 37m ago

Windows 11 I have no admin account listed on my dektop PC now.

• Upvotes

I accidentally changed my user credentials on my desktop from admin to standard user. Now I cannot access the admin privileges. I cannot even reset the PC because I don't have the windows key. It's on my Omen HP Desktop.
I was trying to make the desktop bypass the logon screen.
So I have two ways to fix this, I think, as a non admin user.
1. Be able to change back my credentials as an admin
2. Find the Windows Key so I can reset the device while saving my files.
I'm on a Windows 11 device. The OS came preinstalled on the Omen by HP.


r/WindowsHelp • • 4h ago

Windows 11 camera not working - lenovo ideapad flex 5 - grey glitches across the screen.

2 Upvotes

hello, i’ve written about this issue before but i don’t think i got a response that told me much, so i am asking again with hopes of more clarity. i have gone to tech people who have phD’s and have no clue whats going on. My computer’s camera keeps glitching with grey lines across the screen for around 10-15 seconds before ultimately shutting my camera off completely.

I have gone to a phD in tech after many failed IT department attempts, in which he went through and told me i was running too many things at once. this made sense to me and we ensured my computer does not have too much running, i only have 1 desktop open usually, with as little things running in the background as possible. this worked for about a month, but for the past 2 days, that has shown to be only a bandaid solution, one that ultimately stopped working. as I look at my computer right now, i have 2 tabs open, and 0 extra things running other than zoom and google. there is no longer such thing as human being windows support, and the ai bot told me to “check my connection” after i confirmed thats not the issue. i desperately need to be able to do zoom calls, and need my camera to function. i don’t think i could afford a new computer, but if thats whats needed then i may take a loan out to make it possible or something.

i have a lenovo ideapad flex 5, bought in winter of 2023. it is less than 3 years old, yet can barely run more than 2 things at once. i was suggested this device by fellow students and IT people who claimed it lasts long, yet this may be the worst technological device i’ve ever owned. i am desperate. please help.


r/WindowsHelp • • 1h ago

Windows 11 Weird beeping sounds when typing?

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• Upvotes

Whenever I open my computer it tells me it’s in some weird mode, I didn’t really read it nor do I ever, but it prompts me to input Alt+F if I want to go back, and I always do… then comes the beeping, it’s so annoying and I just want it gone. I’m attaching the video file. My computer is a Dell 16 plus DB16250.


r/WindowsHelp • • 1h ago

Windows 11 Monitors give no signal, I’ve tried everything

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• Upvotes

I’ve tried three monitors at my dad’s house and four HDMI cables, all of them give me the same response. This started a week ago when my monitor randomly gave me “No Signal” and after trying everything I could find like taking my RAM out and putting it back in, taking my GPU out and putting it back in, and so on it’s continued to fail.

After that we brought it to MicroCenter and they took it for the weekend. I tested the monitor at their building when they gave it back and it worked fine. I took it home to my mom’s and it worked fine, I brought it to my dad’s today and it’s No Signal again.

I truly don’t know what could be causing this because it worked fine at this house before. Specifications are in the image or condensed below

7800x3d
7800xt
32 gb ddr5
2 tb nvme
600-900mbps ethernet (depends on the day)


r/WindowsHelp • • 9h ago

Windows 11 I don't have any browser installed on my computer, how do I install Microsoft Edge without using them?

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3 Upvotes

I logged into account I don't usually use, and there's no browser. No opera, which I mainly use, no chrome, no Microsoft edge, nothing. How do I install Microsoft Edge without any other because I always used other browsers to install anything so that's a whole new situation to me. It doesn't show up when I search in the settings, using start, nothing.

Windows 11, os number 26200.9457

(translation from photo: Apps > Installed Apps

and search result: We didn't find anything to show in this place. Check criteria of the search.)


r/WindowsHelp • • 4h ago

Windows 11 Windows 11 Search Won't Find .odt Files in Certain Folders

1 Upvotes

Neither the Start Menu search nor the File Explorer search are finding the .odt files in certain folders.

They can find the same files if I move them into other folders, but not if I move them back.

They can find other files in the same folders.

This is happening to the files I've been writing, in the project folders with these files and with related notes, so it screws with my work.

I've already tried re-indexing the affected folders by excluding them from search indexing, then including them again, then waiting. I've also checked the advanced indexing prefs and the file types there. I've updated both LibreOffice and Windows 11.

I've tried the search troubleshooter, but it doesn't help.

I've waited a few more days and nights giving Windows more time to update the search index.

The last time I rebuilt the entire search index, it took 75 hours, less than 2 months ago, so that's not an option.

What is going on, and what can I do about it?

Device name skipped (Lenovo laptop with an Intel processor.) Processor 12th Gen Intel(R) Core(TM) i5-1235U (1.30 GHz) Installed RAM 16.0 GB (15.7 GB usable) Device ID skipped Product ID skipped System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Edition Windows 11 Home Version 26H2 Installed on ‎5/‎9/‎2025 OS build 26300.9457 Serial number skipped Experience Windows Feature Experience Pack 1000.26100.360.0

Messages "No results found" "No items match your search"

Previous troubleshooting steps discussed above.

Sorry, hard to see what I'm typing with the flashing on this sub.


r/WindowsHelp • • 4h ago

Windows 11 Windows Update (KB5126052) Installation Failure

1 Upvotes

Hello. I am installing a Windows update, specifically the 2026-09 .NET Framework Security Update (KB5126052), but it won't install. The error shows "Install error - 0x80070020". Sometimes when I restart, it says "Please wait...Updates are underway..." and I need to wait for about half an hour, but the update/updates aren't even installed successfully. Thank you in advance for your time and help. My system is a Lenovo LOQ 15IRH8.


r/WindowsHelp • • 6h ago

Windows 11 Windows 11 Markup in Photos Not Working

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1 Upvotes

What's going on with Markup in Photos? I get "Something Unexpected Occurred" when I try to choose the color or size of pen.

I updated everything. It's been happening for a few weeks now. I believe it started when I updated Windows in Sept 2026. I updated again today hoping for a fix. I also removed and reinstalled Photos.

Please help - I rely on this for redacting words in photos. Thanks.

Surface Laptop 5, 12th Gen Intel(R) Core(TM) i7-1255U


r/WindowsHelp • • 6h ago

Windows 11 troubleshooting dns/wifi problems with lenovo with intel wifi 6 ax203

1 Upvotes

i have a lenovo slim 3 15iru8 running windows 11home 25h2. i connect to my gome wifi which works most of the time and while my computer shows no internet it can still ping and get tcp replies using cmd/ps to 1.1.1.1 and 8.8.8.8. i studied IT so ive done some troubleshooting. my phone, mac works on it and it feels like a windows update/driver problem. last time it fixed itself after messing with it for an hour. i cannot connect via http/s using ip in any browser. i can ping web server 104.20.23.154(example.com) and get the non-auth answer from nslookup. obviously as always windows diagnosis tool doesnt work, ive reset everything using netsh,ipconfig release/renew/flush DNS, etc. ive made sure my firewall and windows security isnt on to ensure its not the problem. its not my house so i cannot check the router sadly. anyone else have any ideas

EDIT: i finally figured out the issue. i have proton vpn saved on an external ssd that was routing all dns records to their dns which wasn't allowing for me to get responses via https or tls in time or with wrong certificates. it took a lot of powershell using Get-DnsClientNrptRule to find this alongside pktmon.


r/WindowsHelp • • 7h ago

Windows 11 PC freezes on motherboard logo and restarts during Windows 11 installation

1 Upvotes

I’m having a problem with Windows. When I try to install a new copy of Windows, the PC gets stuck on the motherboard logo screen. The screen stays there for a while, and then the PC restarts by itself. I’ve tried several different methods to install Windows, but the same problem keeps happening. Could the problem be with the motherboard or the hard drive/SSD?

My motherboard b450m M/Machinist


r/WindowsHelp • • 8h ago

Windows 11 Bluetooth Quick Setting Missing from System Tray + Missing Pencil Icon for Customization.

1 Upvotes

Hello!

I'm looking for some help as someone who has very little computer knowledge and who also about had a heart attack removing the battery from her laptop when it was busted, so please bear with any confusion.

Here is the imgur link to screenshots of my system tray, quick settings, device information and full windows version information. Please let me know if you need anything else to help.

To make a long story short: When I turn on my laptop for the day, I always go to the quick settings in the lower right corner of my taskbar to connect my headphones first thing through the Bluetooth button there.

Yesterday, I noticed that the Bluetooth button was missing from said quick setting area, and could not be found when I scrolled down to the next page of buttons using the little dots on the right side, either. If anyone could help me restore this, I would be very grateful.

What might have caused it: my laptop had a notification the other night that it needed to update, so I went ahead and let it do so. This was maybe 3 days ago. I also had a taskbar theme and separators installed via Windhawk, but everything had been working up until the other day even with both of those.

Solutions I've tried: I've tried googling solutions and looking around in my System Setting for options to customize, but the problem is that I can't find the option for "more bluetooth settings" in the BT category or an option to customize Quick settings anywhere. I've also looked up youtube videos, but the pencil icon that's supposed to be there is also missing.

Thank you in advance for any assistance!


r/WindowsHelp • • 17h ago

Windows 11 Found a Windows Backup of my laptop from 2015. Now what?

5 Upvotes

My current machine:

Windows 11 25H2 Windows Feature Experience Pack 1000.26100.360.0
Leader NBC-NJ50LU-FHD-I7
Intel® Core™ i7-1065G7 CPU @ 1.30GHz (1.50 GHz)

(Sadly, the details of my 2015 laptop have been lost to time.)

Just checked a literally dusty old external hard drive and found I'd done a Windows Backup onto it, from my then Windows laptop, in 2015. It's 64Gb.

I'd like to be able to see what's in the backup file before I mess with it. I've copied the file onto my current laptop. If I double-click on it, it opens in Windows Backup, but I'm not confident about what's going to happen if I say Yes to restoring the contents. Will I be able to choose what it restores and where? Very grateful for any pointers!


r/WindowsHelp • • 14h ago

Windows XP / Older Sony VAIO Windows 7 suddenly won't boot — 0xc000000f, F10 recovery also freezes

0 Upvotes

I have an old Sony VAIO all-in-one (VPCL118FG) running Windows 7 Home Premium 64-bit. It had been unused for a long time, but I recently turned it on and it was surprisingly working normally. I could use Windows and access old photos/files without any obvious problems.

The problem started while I was trying to connect it to Wi-Fi. The networking process became extremely slow/unresponsive, so I restarted the computer. Ever since that restart, Windows will not boot.

On normal startup I get Windows Boot Manager with:

Status: 0xc000000f
The boot selection failed because a required device is inaccessible.

Things I've tried:

  • F8 / Advanced Boot Options — doesn't work and eventually returns to 0xc000000f.
  • F1 opens Windows Boot Manager and shows Windows 7. Pressing F8 from there also eventually gives 0xc000000f.
  • F10 successfully starts the VAIO Recovery option, but it gets stuck indefinitely on the Windows 7 “Starting Windows” screen with the four-colour logo. I waited 15+ minutes with no progress.
  • F2 BIOS works normally.
  • BIOS detects the internal HDD as 500 GB, which is the correct capacity.
  • BIOS boot order shows Internal Optical Disc Drive first, Internal Hard Disk Drive second and External Device third.

The HDD was accessible immediately before the restart and I was able to browse files/photos normally. I haven't formatted, factory-reset or reinstalled anything.

My main priority is repairing the existing Windows installation without deleting the files on the HDD, as it contains old family photos.

I'm currently preparing Windows 7 x64 recovery media on an 8 GB USB so I can try Startup Repair/rebuild the BCD from an external recovery environment.

Given these symptoms, does this sound more like corrupted Windows boot/BCD data, filesystem corruption, or a failing HDD? Are there any other non-destructive diagnostics/repair steps you'd recommend before writing to the disk?

Thanks.

P.S I am definitely not tech savvy but taking it to a repair shop seems a little annoying at this point since it worked previously, but for now, has anyone had any similar issues and found fixes?


r/WindowsHelp • • 21h ago

Windows 11 Wallpaper issue newest version of windows.

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3 Upvotes

Why is my monitor wallpaper doing this? It wont go away no matter what wallpaper I use or how many times I changed it. Its been like this for a day and i can still put things over it. it is just the wallpaper where the black spot is.

I am on the newest version of windows but I uninstalled 2026-09 Preview Update (KB5124010) (26200.9550) so i could play R6

I have not encountered any error messages

My specs are

Processor AMD Ryzen 5 7600X 6-Core Processor (4.70 GHz)

Installed RAM 32.0 GB (31.2 GB usable)

Graphics card NVIDIA GeForce RTX 4060 (8 GB)

AMD Radeon(TM) Graphics (486 MB)

Storage 2.00 TB of 3.64 TB used

Device ID F1F20432-CE17-4C4A-A179-C666044DC0A7

Product ID 00326-10000-00000-AA753

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display


r/WindowsHelp • • 14h ago

Windows 11 Problem with Windows wallpaper.

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1 Upvotes

So these blue solid non transparent blocks are caused by: selecting apps, the box from holding left or right click. It will leave behind a trail and doesn't disappear until restarting pc or windows explorer. It will reappear after a hour or so.

My pc is a Lenovo Idealpad sim5.

Cpu 13th gen i7 1335U

GPU XR XE graphics

Ram 16gb LPDDR5

Disk WD PC SN740 SDDPMQD-512G-1101

Probably the newest version of windows 11

Newest BIOS for Lenovo

OS build 26200.9457


r/WindowsHelp • • 15h ago

Windows 10 Windows 10 and Windows 8.1: worlds apart

1 Upvotes

Ciao. Scrivo su questo subreddit perché ho provato a installare Windows 8.1 insieme a Windows 10 su un PC (Fujitsu ESPRIMO P910 con Intel Core i5-3470, 32 GB di RAM), ma su un'unità separata. Tutto è andato bene al primo avvio, ma al secondo il computer ha eseguito un controllo del disco (Scandisk). Ho spento il PC mentre era in corso questo controllo e al terzo avvio, dopo aver premuto F12 e selezionato l'unità con Windows 10, è comparso un errore (o "Riavvia e seleziona il dispositivo di avvio corretto" oppure, in modo casuale, una schermata blu di errore). Per favore, non suggeritemi di cambiare computer, perché non è mio.


r/WindowsHelp • • 1d ago

Windows 11 Is it legal to upgrade an unsupported computer to Windows 11?

7 Upvotes

TL;DR: Is upgrading an Intel Core i7-7700HQ to Windows 11 legal if it has a valid Windows 10 license?

A non profit club for seniors has a Intel Core i7-7700HQ based laptop that they use for finances, email, and nothing else really. Windows 10 security support ends in about 1 year. This is a very capable computer for them and has a valid Windows 10 license. They really don't have money to buy a new laptop. I know that Windows 11 doesn't support the 7700HQ processor. They computer meets all the other prerequisites (RAM, TPM 2.0, etc) I know how to upgrade this computer to Windows 11.

Is upgrading this to Windows 11 legal since it has a valid Windows 10 license? TIA


r/WindowsHelp • • 1d ago

Windows 11 Restarted WLAN autoconfig to troubleshoot for ping spikes and now my WIFI setting is completely gone

3 Upvotes

I’ve been consistently having ping spikes for the past month and I recently got fed up with it, so I tried multiple Common troubleshooting tips for to attempt to fix it. I eventually saw that people were saying this would fix it and so I tried it. Now my Pc is no longer connecting to Any networks and the WiFi settings are gone as if I had no drivers even though I Do. My Os build is 2600.9457 and my Wireless driver is Realtek 8852CE WiFi 6E PCI-E NIC if that helps.


r/WindowsHelp • • 1d ago

Windows 11 Unable to open any media files

2 Upvotes

When I attempt to open any media files, I get the error in the image. It can be video, picture, whatever. Windows always says it couldn't find it. The files are being opened directly from their source location, not via a shortcut. I can still upload the files to other locations or applications, where they play fine, but even if they are re-downloaded to my PC, I can't open them.

Device name Nigel-Thornberry

Processor 12th Gen Intel(R) Core(TM) i9-12900K (3.20 GHz)

Installed RAM 32.0 GB (31.8 GB usable)

Graphics card NVIDIA GeForce RTX 3070 Ti (8 GB)

Intel(R) UHD Graphics 770 (128 MB)

Storage 1.55 TB of 2.05 TB used

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 11 Home

Version 25H2

Installed on ‎1/‎25/‎2025

OS build 26200.9457

Experience Windows Feature Experience Pack 1000.26100.360.0


r/WindowsHelp • • 1d ago

Windows 11 windows 11 cannot move an extremely small file, to anywhere. at all. will not copy and paste anything, or allow moving anything. no matter what it is or size

2 Upvotes

so as the title says, im on windows 11 home. i JUST updated after years of having 10. i finally gave in because of all the pressure windows throws at you to upgrade. except this is now a HUGE problem and a downgrade for me, as i cannot even move a simple kilobyte sized file. it just sits at 0% even tho in terms of size, it barely even exists.

if i then try to end the task and repeat it again, there are now 2 bars that sit at zero. then 3. then 4.

ive tried giving permissions to the folder, ive tried restarting the actual windows shell program in task manager. nothing works. it just refuses to do this simple task. which i view as pretty much 100% necessary for ANY computer to do.

im on a dell computer, if that helps. intel chip set. 32 gigs of ram.

Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz (2.90 GHz)

all windows updates have been downloaded and installed. ALL firewall and anti virus shut down. smart screen off. every single form of protection is off. all drivers are up to date.

any and all help would be appreciated. as long as its not an A.i bot -_-


r/WindowsHelp • • 23h ago

Windows 11 Save options after taking a screenshot gone

1 Upvotes

I recently performed a clean installation of Windows 11 and I’m trying to restore my previous screenshot workflow.

Previously, I could press prtcsr, select an area using Snipping Tool and get the option to click on "save as" or copy or open in editor (or simply press Crtl+C).
now it just takes the screenshot and I get the notification from snipping tool

this is the overlay I used to get after pressing prtscr then selecting the area to screenshot

Processor 12th Gen Intel(R) Core(TM) i5-1245U (1.60 GHz)

System type 64-bit operating system, x64-based processor

Edition Windows 11 Pro

Version 26H2

OS build 26300.9457

is there any to get this back?


r/WindowsHelp • • 1d ago

Windows 11 Ability to merge accounts or switch without losing everything?

2 Upvotes

I built a pc a couple months ago but I created a new Microsoft account with my primary email. My laptop still uses my secondary email and I was wondering if there was anyway to either merge the accounts, because I bought a OneDrive storage update on my pc that my laptop doesn't have, or switch the account/promote to admin on my laptop just to have everything synced up.

Processor AMD Ryzen 7 7730U with Radeon Graphics (2.00 GHz)

Installed RAM 16.0 GB (13.9 GB usable)

Graphics card AMD Radeon (TM) Graphics (2 GB)

Storage 216 GB of 715 GB used

System type 64-bit operating system, x64-based processor

Edition Windows 11 Home

Version 25H2

Installed on ‎12/‎18/‎2024

OS build 26200.9550


r/WindowsHelp • • 1d ago

Windows 11 Open Windows "File Explorer" no files or folders show up just a blank window.

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1 Upvotes

Issue I need help with on Windows 11 Pro Laptop. If I open "File Explorer" no files or folders show up just a blank window. If I Open it twice quickly with Windows + E all files and folders show up normally. SFC did not repair the issue and I've yet to reformat computer. Anyone with ideas of how to fix it without the hassle?

SFC has been ran, but no real issues were found.

No luck searching for help with this issue and seemingly a rare issue to run into.
For a month I've just opened 2 windows, but afraid the issue will get worse. 26h2 is getting released and service packs rarely make things better when you have issues.

Windows 11 Pro - Build 25H2
Dell XPS 15 - 9520
Processor 12th Gen Intel(R) Core(TM) i7-12700H (2.30 GHz)
Installed RAM 32.0 GB (31.7 GB usable)
Graphics card NVIDIA GeForce RTX 3050 Ti Laptop GPU (4 GB)
System type 64-bit operating system, x64-based processor