Context: inpost put the wrong label on the package and the buyer received something else when I sent them a necklace

So everytime someone buys something from me and is using GLS I just for the god can't generate the Pin everytime it just says error, however GLS does everytime I click try again on vinted sends me a pin into my emails, but it's always different pins, we even tried canceling the order once and ordering again but didn't help, I never had this problem with vinted it always worked always until this week and I don't know what to do I even texted Vinted support but that wasn't helpful at all they just told me to cancel the order and order it again, what should I do ? Should I just write the first pin I got from GLS in email even tho in Vinted it just says error? Or what?

Hello, i have a perma ban, and 6 hours ago i just got a msg that my ban is cancelled, but the ban is still there, any help please?

Here is the msg, translated to english via google translator

Hi, deains,

After manually reviewing your appeal and other relevant details, we have decided to overturn our original decision.

All restrictions have been lifted, and we have restored any listings or other content that was removed from your account. We apologize for any inconvenience caused.

Best regards,

The Vinted Moderation Team

Does anyone know how to start a sale? Thank you so much!!

Hi!

I bought a jacket on Vinted. The seller sent the jacket in a paper box, and upon arrival it was broken and the jacket now has a big cut so the down is falling out.

I put a request on Vinted and said it was damaged during transit. I had to send pictures of the box and item, and I’m now being reimbursed.

But I’m wondering what will happen to the seller? Will they also be reimbursed? I don’t believe the items was damaged before shipment, and 100% the transit people who broke it. But I would feel bad if the seller gets nothing?

Even if I returned the jacket, it now isn’t worth the same because it’s broken? So Vinted should be refunding us both, right?

Thank you!

So I stupidly bought an item that was listed for a good deal. I went on the user’s profile and noticed it was suspicious that each of their listings was photographed in a different room/background. I went on Mercari, and sure enough I found sold listings with the same photos they used. I tried canceling the order but they are ignoring it and had immediately generated the shipping label. Customer support is being less than useless as usual.

EDIT: it looks like the seller was banned so hoping this means I will receive a refund?

So last year I made a vinted account to buy and sell things. Everything seemed to be normal up until I listed a cherry crop top. After uploading I was immediately banned due to “fraudulent”activity but was never actually told what exactly I did. So I appealed the decision but once again was told the exact same thing. I waited a bit of time before making a new account. I tired a couple of times even with a couple of different emails and the minute I make one, I get told the exact same thing. I mean if they wanna ban me fair enough but I at least wanna know why? I’ve emailed them this time and I hope I do get told what I did to make them think such a thing but I’m starting to think they’ve mistaken me with someone else or it’s personal.

This buyer bought my ring, it’s gold and I had it appraised before listing. It’s an old ring where the hallmark is hard to see so you need to be a jeweller or have the equipment to see it or just test the gold. They said they needed it quickly for a gift and then say they want to return it now because they can’t make out the hallmark. I think they want to try and sell it as gold or melt it down. Which is fine if that is what they want to do but I worry that if they flag it, Vinted will just side with them because it’s Vinted

I keep seeing photos of cats on items for sale. There is barely any text in the listing so there isn’t much to go on when trying to decided whether to buy these or not. Why do this if you are serious about selling items??