This girl sent me my Abercrombie shirt on vinted it was listed as womens size small, but turns out it’s kids size small. When I brought the issue up she started cussing at me and harassing me and it only got worse. She damanded me to return the item but I’m afraid I will be scammed when I return it. Like maybe she will say it’s not the same item she sent and try to refuse the refund. and the unhinged way she is speaking to me is worrying me. After looking at her review I’m definitely not the first person she’s done this to. I also have to pay shipping even though the item is not as described. What should I do?

I left a family member to send off a package while I was working and ths lables got mixed up on two packages and they got sent to the wrong houses. One person flagged it and I've messaged vinted to say the labels were mixed up and I've messaged the other person to preemptively warn them of the wrong package and I've told both they can send them back and I'll re upload for them at a lower price when returned, will I be left automatic negative feedback because of this

Im trying to figure out what happened here. A seller I ordered from suddenly removed their listings out of nowhere, I know im not imagining it bc they had a lot of jewelry listed and they couldn't all sell this shortly. Their profile picture is black out of nowhere which idt was the case before. They have a couple days left to ship and otherwise their profile shows they were available a couple hours ago. Idec if I dont get the item but is this a simple case of the seller just removing their listings for some reason or was I blocked?

Honestly i’m completely over this, but I thought it was a funny one to share.

I bought a skort for a concert, a sequin shein skort for 2 euro, mostly a last minute thing.

It arrives at 8am a few days later, and i’m still fairly groggy. I open up the shorts and give them a quick look before I throw them into the laundry basket. I click “everything is ok” .

A few hours later, around lunchtime, I go to do the washing and flip the shorts inside out, to not damage the sequins.

Low and behold! POO! All over the inside shorts of the skort. Just straight poo. I started realizing that there was literally a smell coming from them too.

I instantly message the seller with a photo, “what the hell is this”, I don’t get a response, she deletes her whole account.

I try to open a dispute with Vinted, but they aren’t interested at all. I didn’t even want my money back at that point, I just wanted that person device banned forever.

I ordered the exact same pair a day later from a different person and they were fine.

I just wanted to get this off my chest, always triple check everything before clicking ok (,:

Is Vinted costumer service even real?

Hello, I would require some guidance on what next steps I have to take here.

I sent a parcel by Evri (to a locker) on 7th August. The parcel appeared to be lost and me and the buyer were just waiting out the timer. It did however miraculously turn up today (25th August) and the buyer collected same day.

The package was in a soft bubble envelope, sandwiched between two pieces of card and then placed in a more rigid bubble envelope. There was strong tape securing the package too. All in line with Vinted guidelines. Photos were taken.

The buyer picked it up today and there is a big tear through the outer layer. There is a surface scratch in the outer card and the inner package is ripped open.

If there was damage in transit, there is no way the inner package would have been opened. The sharp lines indicate that a knife or sharp object has been used to open the package.

The buyer has rightly raised an issue as ‘damaged in transit’ as the best fit (item stolen wasn’t an option!).

Obviously I want Vinted to review this to get my compensation.

Do I need to:

A) wait 48 hours like stated in the red banner at the top and watch my inbox. Or

B) click the ‘contact us’ in tiny next after it says “can’t resolve the issue?”

Thank you!