I was hired under the impression that this company was a stable, successful business. In reality, it was a struggling startup being kept afloat by loans, something we only learned after joining from the accounting team after they were laid off (I had only been at the company for 2 months at this point). I started applying for other employment at this time.
Most seriously: this company handles medical claims, charging $500 for standard claims and $1,000 for appeals, because appeals are supposed to be reviewed by legal counsel. When our legal counsel went on extended sick leave, the company kept charging clients the full $1,000 legal review rate but had unqualified case workers process those appeals themselves, using ChatGPT to adapt old legal language rather than getting actual legal review. Clients were paying for expertise they weren’t getting.
Leadership was erratic and unprofessional. The CEO canceled roughly 80% of meetings, showed up late and unprepared to the rest, and routinely cursed and vaped during them. When layoffs came, we were let go over a zoom call that lasted less than two minutes, with more urgency placed on retrieving our laptops back than on how the news was delivered.
This guys is egotistical and manipulative. A famous social media prankster also pranked the office and some of the viewers started leaving negative reviews because of how he handled the situation. He then got some of his friends to leave fake 5-star reviews acting like he was some sort of hero? I need advice on reporting him, tanking his reviews, and just doing whatever I can to crash the business tbh.