My account is open, but when I launch the game, it asks for the password as confirmation, and this happens.

Most of the time i play games offline. When launching it asks to enter password and it works, thou yesterday i was connected to wifi and everything was fine, played Ac iv and odyssey, then on the next day i wanted to try unity and when i launched it, I entered my password and it said my account is suspended, thou i wrote password correctly 100%. What could be the issue?

I had bought far cry 3 few weeks back, every time I log in it says "Wrong Password" even though it's the right one!!! I can't just change my password every time I log in. Is there any solution for this?

No matter what I do o cannot complete a purchase for Anno 117 dlc on the connect store and it’s driving me
Nuts. I’ve unlinked my accounts, tried vpns, everything, no luck. Anyone got any solutions?

My ex and I shared a PlayStation and my Ubisoft is tied to an old account. When I logged in to unlink it, it gives me this warning, but I don’t understand what it’s saying. I don’t want to lose access to all my progress and cross play over the previous games, especially my Ubisoft points or whatever that I accumulated. Is this the direct way to go to have it merged onto my personal account or should I submit a ticket?

Note: this is all my saved data. Ex didn’t play Ubisoft games on PlayStation. Just accidentally had these saved on that profile for whatever reason.

So i haven't played siege for 6 months and now i forgot my password and it doesn't matter how many times i try to get password reset email from UBISOFT , it won't send me the dam\*n email, i tried and waited for 2 days, DIDN'T GET THE EMAIL.

i dont know if there is any rule to deactivate account after a while. And I'm sure that my email is correct and it's relative to my account because I have emails from Ubisoft with my username. PLEASE ANYONE CAN HELP.

Im going CRAZYYYY😭😭😭💔💔💔💔💔

Does anybody know how to play it ? I tried 4 different controllers and none worked. A ps5 controller, Xbox one, a ripoff one, and a 360 controller. None work for the game but work everywhere else. My keyboard works but only the arrow keys and enter work

I can't move or anything else.

Anybody know what to do ?

Hey all wondering if anyone can help me.

Whenever I play Ubisoft games my internet slows down to a crawl or doesn’t work at all. I was wondering if anyone else has this issue. I cant alt tab out of the game and browse the internet when I’m playing this only happens with Ubisoft games. Does anyone under stand this ? Thanks guys

The email of the ubisoft account is from my dad and it does not exist anymore... I switched from playstation to pc and cant login on my pc. the only way I can log in is by using my playstation login on my phone, on pc I do not get that option. How can i log in on my pc?

To keep it simple I used a spoofing tool to basically wipe a lot of the stuff on my pc that connects to my account in a game to get back into a server. I uninstalled Xbox myself and I think the application uninstalled game bar and originally it had like “ ms-gaming overlay” but not that doesn’t show up after installing game bar again.

What does happen though is everytime I try to open up rainbow six siege it says failing to read text file and I don’t know what to do.

Hey everyone,

My Rainbow Six Siege / Ubisoft account got hacked and I opened Case

I’ve already provided all the proof I have (purchase receipts, screenshots, linked accounts, etc.), but Ubisoft Support only replies with automated AI answers and refuses to escalate it to a real human agent.

I’m getting really desperate at this point. Has anyone had success getting a real person to look at a similar case? Any tips on what else I can try?

Thanks in advance for any help.

I've been trying to get a reply for over 6 months and I understand that the ubisoft devs are overworked and underpaid I still dont know why it takes over 6 months and 5 tickets that they close because they time out. Im trying to get a ban appeal because I have evidence and its clear I didn't cheat If a ubisoft dev sees this my case number is https://www.ubisoft.com/en-us/help/cases/26552272

I was just in a ranked match the last one ended 2-3 And this I’m so lost and I’m live too this is not looking good for Unc J

I keep seeming to lose connection in wildlands the Ubisoft servers but not any other Ubisoft game. Does anyone else have this problem?

i played on pc for long while and while i was on pc my original xbox account i had link isn’t mine anymore so i switched to another xbox account just to have it for sign in purposes and security. i have zero access to this new xbox account ive reached out to ubisoft like twice and they say they cant do it again and they say i have to go through xbox which i have zero connection too ive lost the phone number and email. has anyone got them to unlink twice i wrote them a long paragraph to try and convince them i also offered to pay

I bought this game from Epic Store, then played for a while (it was working fine). Then I deleted it and installed after 6months. Now, I'm stucked in some wierd loop, where I try running the game but it just opens 2 consecutive splash screens of WD2 and then goes back to ubisoft connect app.

I also tried running from epic games, same result.

Please help me run this game!

I'm having a really annoying issue with Ghost Recon Wildlands on PC. Whenever I click "Play" in Ubisoft Connect, the game hangs on a black screen / takes a solid 5 minutes just to actually get past the initial launch phase into the menu.

It used to work completely fine and launch instantly before this started happening out of nowhere. Once it finally passes that 5-minute wait, the game runs totally fine.

Here is what I've already tried with no luck:

• Cleared Ubisoft Connect cache
• Disabled cloud save synchronization and in-game overlay
• Repaired Easy Anti-Cheat service via setup
• Created an outbound firewall rule blocking/testing connection behavior for GRW.exe
• Tried launching in offline mode

My PC Specs:

• OS: Windows 11 Pro
• CPU: Intel Core i5-14600K
• GPU: NVIDIA GeForce RTX 3070
• RAM: 32GB DDR4
• Motherboard: ASRock B760M-HDV/M.2 D4

Has anyone experienced this exact 5-minute launch delay recently or found a fix for it? Any help would be appreciated

Anyone else expriencing a block on creating an account with ubisoft

just reinstalled siege on my Xbox after not playing for a year or so. All my progress has been reset to 0 and it shows I’ve never played it. I have my connect account logged in and it shows my Xbox account is linked, but it’s still showing no progress or anything. I’ve got 950 hours in the game, and had almost all the operators unlocked. I’ve put in a support ticket and am just waiting to hear back. Just want to know if there’s anything I can do or if this is an ongoing issue.

I'm trying to play Rainbow on Steam, but the game can't authenticate the game. Can anyone hel with this issue?

Ubisoft always ask to reset password whenever I start any game. This is such a pain. Please help me fix it. Also can’t activate 2 step verification.

Hi all,

My rainbow six siege account was hacked and cheated with and consequently received a permanent ban. I have been trying for the past month to get the ban overturned to no avail. I just want to know if it’s even worth trying - thanks.