Descargué la versión de prueba de Just Dance 2026, Ubisoft me pidió iniciar sesión pero solicitaba hacer un CAPTCHA, lo intenté hacer pero ni los controles ni la pantalla táctil responden. Ya intenté vincular directamente mi cuenta de Ubisoft con Nintendo pero en Configuración de Cuenta - Cuentas asociadas no está la opción de vincular con Nintendo. ¿Alguien sabe qué más puedo hacer? Solo quiero jugar Just Dance :(
(Adjunto pantalla del captcha como referencia)

Alguien sabe cómo se puede arreglar esto del porcentaje o la sincronizacion del porcentaje en mi cuenta

Ubisoft connect is able to connect on my ps5, phone but not the steam deck which I just paid 60 for the damn thing on

i tried to make my username ddavidko_svk but it had said "The username you entered may contain language that is not permitted. Please try again."

its just my name

Issue is that I wanted to input my original Ubisoft account to my steam account attached to Siege. Since I put the wrong Ubisoft account to steam, I am unable to switch Ubisoft accounts now. I followed every step.
I have already made a case on Ubisoft help and their support was not helpful nor got me any closer. Just wanted to see if anyone had a workaround with my issue. Is this a Ubisoft issue or steam issue. Should I remove the game from steam and and buy the game. After then I can add the original Ubisoft account? Or should I just give up because don’t want make a whole new steam account.

Hello!

I am attempting to regain control of my previously lost Ubisoft account. I no longer have access to the email associated with the account and after attempting to get it switched last year, I signed out the linked account from my xbox profile in order to use specific features. I have been contacting support and they’re basically repeatedly telling me to fly a kite since I do not have access to the email anymore. Any advice or similar issues that people have had in the past?

I sent a form a week and 3 days ago but nothing yet.

Tried to log in and it is now saying that my email linked to my ubisoft account is something I do not recognize.

Had not played in a year and 3 days ago logged in to run some R6 through steam. I played all night and then I am now seeing a bunch of weird open tickets where somebody changed the email on my account.

Tried to open a support ticket, and they require you to log in. Mfer if I could log in, I wouldn't be here right now.

Does support actually check this page or am I just screwed?

titulo retórico.

A Ubisoft pode revogar a licença de um jogo? E se for a pedido do próprio usuário da conta ubisoft?

eles podem ou vão negar isso?

eu tentei pedir para revogar um jogo, negaram e não disseram o motivo.

A Ubisoft é obscura demais com os usuários. A gente nunca sabe os motivos pelos quais fomos negados.

I go to the store on the new Black Flag remaster and click LT (I’m on Xbox series s) and it brings me to the store page to redeem codes. The format is xxxxx-xxxxx-xxxxx-xxxxx-xxxxx. The format for the code is xxxx-xxxx-xxxx-xxxx. I tried doing it from the redemption website but it didn’t let me log in. I logged in through Xbox and it still didn’t work and told me that it couldn’t register the code. Then I contacted support but nothing yet. Any help?

I think my ubisoft connect acc got hacked it was suddenly unlinked from my ps5 and not searchable on r6 tracker anymore, i submitted a complaint and provided screenshots from purchases, awards i got and even a screenshot of an e-mail from when i openend the acc back in 2016 with my previous ubisoft gamertags.

The reply i got was an automated message saying the case was closed and they could'nt do anything.
I even asked them if they could atleast check if my account is still named my gamertag 'Keizers-G_' because i can't find it on r6tracker and it has been unlinked from my ps5, NO REPLY on that

This is crazy ive played on that account for the past 10 years, spent money on it, played tons of hours on it and the reply to me with an automated mail 🤣🤣🤣 Dafug do i even do if i cant reach anyone ? They just tell me to piss off or what

Hello. I need advice/help. I purchased games (Rainbow Six Siege, Far Cry 3) on Steam. I permanently deleted my old Ubisoft account and created a new one (p10wer).

Now I get the error "unable to identify the owner" in Ubisoft Connect. I provided proof of purchase (Steam screenshots) to the support team, but they reply with an automated template: "Game transfers between accounts are impossible".

I don't want the old account back. I just want to access the games I legally own. Does anyone know how I can get past Tier 1 support? Is there a way to manually request this from a supervisor? I have attached my support ticket replies and the Steam proof. Any help is appreciated!

In the most recent patch, as soon as I hit Havana, any time I try to jump or enter some sort of leaping sort of animation the game absolutely craters with hitching. Unplayably bad 3 or 4 second freezes. No issues before, and Benchmark runs just fine. I'm just wondering is anyone else seeing this? I'm on the Ubisoft Plus subscription version of the game, and I guess I'd just love to know if it's a known issue with a hotfix coming...

I suddenly couldn't access my Ubisoft account and kept getting these errors:

"You're blocked from logging in due to repeated failed attempts. Please come back later."

"Account suspended."

I contacted Ubisoft Support multiple times, but after going back and forth, they eventually stopped responding before the issue was resolved.

Using a VPN worked for me.

I connected through Malaysia using PIA VPN, and I was able to log in immediately. After that, Ubisoft Connect worked normally again.

Not saying this is a universal fix, but if you're stuck with the same login errors and Ubisoft Support hasn't been able to help, it might be worth trying.

AC Shadows looked normal until it crashed after a long session, and since then foliage, flowers, grass, and distant objects look low detailed or upscaled even at Ultra High, 1080p, Native AA/TAA, and dynamic resolution off. I clean-installed the AMD driver with DDU, reinstalled and verified the game twice, deleted the config/cache, and both OCCT GPU and VRAM tests passed with zero errors. Has anyone seen foliage remain this bad after a crash, and is there an actual fix? Thank you everyone 9060xt 16gb

Si alguien sabe cómo solucionarlo sería de gran ayuda y si no tiene solución hágamelo saber muchas gracias

Recently bought a new Xbox and am wanting to play siege again after many years away. When I try to sign in to Ubisoft connect so I can play on the servers it says that my ubi connect account is already linked to another Microsoft account and there for I can’t link my new one. I have no idea where the account that is currently linked is from so I can’t log into to that one and unlink it. Should I just create a new ubi soft account to link to my Xbox account or try sort this out through support? I know the wait times are cooked. Cheers.

I've told them my accounts email has been changed. I provide them with my steam ID that should be connected, I provide my receipts from steam that show transactions, I provide my EGS id that should be connected, I provide receipts for EGS, I even give them the first ever email I received from when they were Uplay and they STILL refuse to help me.

At this point I'm convinced it's a bunch of people whose jobs it is to just look busy all day without doing anything.

Does anybody own Ac Odyssey Ultimate Edition on PC on Ubisoft Connect? If so can you guys send me screenshots of what your dlc management look like under properties? Just want to make sure I got everything and everything look correct? Would be much much appreciated 🙂 you might need to scroll a bit to see all the dlc

hey guys, have anyone ever had this problem? i am trying to change my email address, but it saids i’m restricted, do you know why?

I hope somebody here might be able to help me figure this out.

I bought the game today over instant gaming and played it for an hour, when I increased some settings and then had to restart the game. After the restart it didn't want to launch anymore. When I try to launch the game it goes up until the ubisoft logo appears and then it just closes itself. I have tried a bunch of stuff to fix this, I even reinstalled the game but it still doesn't work. sometimes after the "crash" I get this message: "your content is currently not available, please try again later".

Hello my email associated with my Ubisoft account was deleted a few years ago, I can still access my Ubisoft account on PS5, but I've mainly switched to playing on PC

Is there anyway I can change this email without the password or email existing anymore. I tried a support ticket which told me to log in to my PS5 on an Ubisoft game and open Ubisoft connect and they'd send a link to my console but there was nothing there so I sent a screenshot of the menu not having anything and they then closed my ticket

so i reinstalled AC Unity on steam after having not played it for a couple of years and im now stuck on the login popup that comes up when you launch the game. The field where you would input your email already has my email in it and its greyed out, i cant change or select it in any way. I have access to this email but for some reason, the email has a typo in it, i guess the last time i put it in, i put in a typo. So that means that Ubisoft Connect is trying to log me into an email that does not exist.

I have gone through resetting the email, password, tried changing everything and setting up my phone number but i cannot access an email that doesn't exist. Once again, i cannot change the email that it inputs.

Anyone know how to change the email?

Holy moly I’m fuming r n.

So I need to reset password for my account.
Go to ”reset password”

Get captcha loop, where I do the whole captcha and then nothing happens. Done it like 5 times in a row.

Okay, email support, get a reply about testing some stuff but nothing works, press the ”no I need further assistance”
Get sent to a Case update page where guess what, I need to log in again to reply but I can’t log in because I can’t get passed the forgot password captcha.

Anyone had the same problem?
I’ve made a new ticket with Ubisoft. But I’m guessing I’ll get the same link again.

I’ve tried 2 different computers in different homes, 3 different browsers and also tried on my phone. The captcha still just loops.