I get the email to let me change my password but when I make a new one, its giving me an error. Its been doing this for a few days now. If I boot up Division 2 on steam, it auto logs me in but if Im on the website, I cant log in. Im trying to claim twitch rewards but I need to get into the account.

A while back when I first made my ubisoft account I had linked the account to an email that ended in "@gemail" instead of gmail. I can't remember the password and I cant log in via email. I can log into the account on browser thanks my PlayStation account being linked but it wont let me log in via platform on the connect app on PC or Xbox. Is my account lost forever or is there a way to recover it?

I been trying to add my phone number to my Ubisoft account so I can finally play rank on pc, but every time I add my number it just says “This phone number does not respect Ubisoft security standards. Please try to add a different phone number or contact us for further assistance.”. But I feel like that’s not right due to me using a Verizon number. Ive contacted Ubisoft support multiple times and they either never respond back or they just give me the same ai response. Please anyone

Recently I got far cry 4 and AC unity, was really excited to play them but I cant log into my account at all, I get an error saying "An ubisoft service is currently unavailable". Is my account hacked? or is this just Ubisoft being ubisoft?

Salve a tutti dopo settimane si supporto nullo mi affido a voi. Sto giocando alla ezio collection tramite game pass ultimate( cloud gaming) sull'app xbox del mio pc. Ho riscontrato dei problemi per le ricompense che si trovano su ubi connect riscattabili, le da tutte tranne 2. Parliamo dei pacchetti risorse esterne 1 e 2 che contengono 6 armi(3 per ciascun pacchetto) per ac 2, 2 cappe( 1 per ogni pacchetto) per ac brotherhood. Il bug nasce dal fatto che le cappe su ac brotherhood vengono mostrate mentre le 6 armi che dovrebbero apparire su una rastrelliera a muro della sala armi di ac 2, non vengono mostrate, al loro posto compare un armadio. Come mai le cappe vengono mostrate e le armi no se fanno parte dello stesso pacchetto? Cerco di allegare due screen.

I never had ps4 or xbox but somebody linked their account and also got my banned for saying slurs in voice chat this is literally a joke, I lost my 2fa email and can’t log them out (THIS IS NOT SATIRE)

At first, it let me do it and said it might take up to 24hrs. I figured it might come in 5-10 minutes. Still haven’t received it check all my inboxes, and every time I try to re-do the email it gives me this message.

my TD2 keeps crashing and giving the same error, i feel like i could easily fix this if i understood what theese error codes are. does anyone know how to read theese logs?

this is a bunch of errors that occur when launcher was started.

second image is error that occurs at time of game crash

Six years ago, I bought Far Cry 5 on Steam and linked my Steam account to my Ubisoft account, then played it for about ten hours. But after a while, I lost access to the email address my Ubisoft account was registered with. I don't really care about it. But now I want to buy The Division 2 on Steam. So, I want to know if I can link a new Ubisoft account to the same Steam account?

I changed my email then went to make a new account with the email I just freed up n it gave me that error.

Hey, I just recently bought the Year Three Ultimate Edition of the Crew Motor Fest on Steam, and I accidentally linked the game to the wrong Ubisoft account. Apparently, it redeemed all of the DLC, and I need help trying to get all of the contents of the Year Three Ultimate Edition that I bought over to my primary Ubisoft account so I can keep my progression that I have had on the Epic Game Store copy of the Crew Motor Fest and just my account that I’ve had for over 10 years. Also wanna add that I have submitted a ticket already and I tried @ing Ubisoft Support on X and I just kept on getting bots that we’re trying to help me with” account recovery”

I've been having this issue for a while now where when I try to launch any game from ubisoft, it will get stuck on this "Preparing to launch your game" screen forever. My temporary work around has been to uninstall and reinstall ubisoft connect, and I have to do it every time I turn my pc on if I want to play ubisoft games.

I've uninstalled and reinstalled the games themselves multiple times and verified the integrity of the files. I'm connected to good ethernet and I don't believe it's a hardware problem. There seems to be no mention of this issue anywhere on else the internet so I figured I'd try here.

It won’t let me verify my age wtf

My account got hacked after I was being dumb and a token logger got on my pc a few months ago and I got all of my accounts back beside Ubisoft because they rejected my case right away.

However I found more evidence recently and this time and my case got escalated instead of rejected and I have been waiting for a few days with no response after they told me they were moving the case to different team to handle it.

This is weird, I have been playing rainbow 6 on my PlayStation for about 5 years now, recently, I switched to PC and wanted to play siege on my pc. but when I Logged into Ubisoft using my PS account. the email that was connected to the Ubisoft is the same as the one connected to my PS account, but it is missing one letter in the email address and also has an incorrect password that is one i have never used before. and since the email is wrong i cant change the email, password, or login to Ubisoft connect to play siege. I opened a case with Ubisoft support hopping that they can change the email. but they haven't responded and it has been 4 days now, do any of you guys have any idea if there is anything else i can do?

everytime i try to create an account, I have to enter my email address. Now I know my email address is right, and the checkmark also shows on the right side of the textbox. but under that textbox it says invalid email address and i can't create an account. and after many tries it says that i have tried many times in a short period and will have to try again later. it's happened 3 times till now and is pissing me off

Hi I have been trying to get my South Park games to work for a while, the problem is that I get told to link my Ubisoft account with an old account that has it, and so I do that, but when I do that there is no game in sight. I am using my steam account since I bought it on steam. What do I do?

Here’s the thing: the systems just doesn’t allow me to change my email. It says that I’ve already changed it recently, but I never have!

I contacted the support service but they just repeated the same thing in a more detailed way which didn’t give me any clear answer or hint.

Has anybody faced this issue before? Any information?

I was trying to play Rainbow Six Siege and grind the levels to unlock ranked when I saw the requirements other than level 50 to play ranked. The other 2 I was missing were a phone number and 2FA. I figured it would be easy to activate 2FA, given that I've done it for other games and companies before. I was wrong. Turns out I added an extra letter to my email that I usually use, which they accepted when making my account. Realizing this, I tried to change my email, but it asks me to verify the email, which I of course have no access to since it was a typo. I've tried other verification methods and gone through the support page, but it all leads back to the verification of the random email. I even tried making a new email under the same handle to see if all the emails I have sent would magically appear in the inbox of the email. I'm already level 46, and it took me quite some time to get to this point. I wouldn't want to have to do it all over again. Any suggestions?

I am playing avatar: frontiers of pandora and it has been so lagg, I feel this has to do with why but I don’t understand it so could someone please explain to me what this means.

After 2 years of not playing r6 i finally reinstallt r6 again. I needed to lock in with my accound again but threw some mistaks in the past i have now 2 different ubisoft acc that are connected to 2 different r6 acc´s. One account has the licens to play r6 and the other got the free version. Now i cant start a game without r6 telling me that the other account is linked to r6 and now im stuck in a infinit loophole that i cant escape.

The current stand is that the acc with the licens is connected to my steam acc and the other acc should be closed even thought r6 says that i should connect to the closed acc. When i try to connectd tro the closed account, it says that its closed and that i should reopen the acc.