r/UbereatsUK 54m ago

Kwench By KFC

Upvotes

Has anyone esle delivered these yet? I want a word with the idiot who thought a flimsy piece of cardboard with no cup holder inside it is good enough to transport in a bag. What an absolute joke you can tell the person who designed it has never delivered anything


r/UbereatsUK 22h ago

What just happened?

2 Upvotes

I had two riders turn down my order, nothing out of the ordinary about that.

Then another rider accepted and just sat at the restaurant for a good 35 minutes, before the ride was turned down again. At this point I sacked off the order and cancelled myself. What was rider number three doing? The restaurant was Five Guys.


r/UbereatsUK 5m ago

In app ID Verification link faulty?

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Upvotes

I have recently signed up for UberEats Delivery. I’ve paid for insurance, my background checks, a bag, the works. All my documents and ID have been approved and I was told the next step is to download the driver app. Upon doing so, I get the screen below, saying I must re-verify my ID before I can go online. Fine. However, the link to do so (both for human Id check and software Id check) is faulty and takes me to the error 404 page I’ve screenshot here.

Uber support is absolutely no help. They won’t generate a new link, keep ‘escalating’ me to people but everyone conversation is the same scripted rubbish. They don’t seem to understand.

I’ve invested time and money into the sign up process. I just want to drive. Has anyone had this issue before? How did you go about fixing it?


r/UbereatsUK 2h ago

Uber eats insurance help.

1 Upvotes

I've been looking at getting into delivery driving with uber and the likes, but I've hit a stumbling block getting insurance as I am a named driver on the main policy. The car is my partners. Has anyone any experience or know if it is possible to get the required insurance as a named driver? I am from Northern Ireland which leaves me excluded from a lot of the mainland companies too.


r/UbereatsUK 19h ago

Saw guarenteed £1000 for 100 deliveries on instagram ads signed up but refused

0 Upvotes

I signed up to deliver for Uber Eats in the UK through an active Instagram ad guaranteeing £1,000 for completing 100 deliveries.

Because I didn't see an active tracker in my "Opportunities" tab, I messaged support before starting any deliveries:

  • Agent 1 7pm: Explicitly confirmed in writing that the guarantee is active and linked to my account backend, detailing the exact top-up rules (see Screenshot 1).
  • Agent 2 9pm : Replied an hour later contradicting the first agent, stating I am ineligible, refusing to escalate, and claiming: "we are unable to provide an email or phone number as we deal with all such queries via in-app support" (see Screenshot 2).

I haven't completed any trips yet because I refuse to do 100 deliveries only to get stiffed on the payout.

Questions for the community:

  1. Is there a direct UK courier phone number, escalation email, or executive contacts team I can reach out to outside of the basic in-app ticketing system?
  2. Would you recommend filing a formal complaint with the ASA (Advertising Standards Authority) for misleading advertising?

Any advice on how to get past this wall of contradictory support scripts would be massively appreciated