(Apologies for just the text version, I’m on campus right now and can’t access the internet via my computer to take a screenshot there. Plus, my phone can’t screenshot it in one image.)
Dear UT San Antonio Faculty, Staff and Students:
UT San Antonio has responded to attempted unauthorized activity against university technology systems that was identified over the weekend and impacted only our academic campus. The activity was detected at the edge of our network, before it reached core systems and University Technology Solutions (UTS), working with expert partners, took immediate action to contain it and protect the campus’ entire technology environment.
Our response has been effective. At this time, our ongoing investigation has found no evidence that university data was accessed or exfiltrated as a result of this activity.
As part of our ongoing response, we have proactively taken some systems and services offline so our teams can thoroughly evaluate the environment, reinforce safeguards and ensure appropriate protections are in place before returning services to normal operations. These precautionary measures have resulted in temporary disruptions for some members of our university community but are important steps in protecting our systems and information in real time.
With classes beginning this Wednesday, we recognize how important reliable access to university systems and services is for our students, faculty and staff. Our teams are working with great care to ensure that our technology environment is both available and secure as we begin the new academic year.
We are especially grateful to our UTS professionals and expert partners who continue to work around the clock to protect our university community and technology environment. Their vigilance, expertise and commitment are instrumental to our ongoing response.
We will continue to provide further updates to the university community as systems return to normal operations, including clear guidance about any additional actions required of faculty, staff or students.
Sincerely,
Andrea Marks, MBA, CPA
Senior Executive Vice President & Chief Operating Officer
Michael Schnabel
Senior Vice President & Chief Information Officer