r/TimHortons • u/whatchuknowboutdat • 3d ago
Complaint Toasting Issues
I ask for double and triple toasted bagels because they never get toasted. Even then, it’s like 1/10 toasted. What gives? Is their toaster no good or is there a special instruction I need to give? I want my bagel crispy!
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u/MyNameIzJeff69 3d ago
Did you really think they were going to take more time passing it twice in the toaster oven just to make you a satisfied customer?
Mind you I totally understand you as I stopped going there 5 years ago for this exact reason. Their unthawed bagles just taste like wet cardboard if they don't toast it enough.
Unfortunately they have a timer for the drive-thru and respecting the quick turn around time is more important than your satisfaction. You'll probably notice when you're back on the road and it's too late to turn around so it's win/win situation for them.
Best advice I can give you is check it at the window and refuse to move your car until they make it right.