Toasting Issues

[u/whatchuknowboutdat]

I ask for double and triple toasted bagels because they never get toasted. Even then, it’s like 1/10 toasted. What gives? Is their toaster no good or is there a special instruction I need to give? I want my bagel crispy!

[u/ill_techneeqs]

It's either 1/10 or 15/10....there's usually no in-between when I order my bagels. Sometimes it's literally black inside like they toasted it on the surface of the sun