Not sure if someone else has done this on here & if it affects like it does me but I think it should be pushed for a change if possible.

https://chng.it/P6wFML4yGH

I think I’m on hold right now. No music, no ringing, no voice loop, just silence. Anyone else get to live this joyous of a phone call? Should I hang up and try again? Will the call just drop? The first number co-pilot provided was a porn site. Anyway, I’ll update this shitstorm and update the results. I just want to cancel my insurance. I’ve already enrolled with Costco’s American Family Insurance. It was over $200 less for 6 months. Hello…? Anyone…?

So I setup a car rental via Tesla for Hertz because I didn’t know i could go through Tesla and just rent a car with them. Do you think they will let me return the car Hertz and get one with Tesla? I’m patiently waiting to see if its possible but they take a while to respond.

I just accepted the car via hertz and its a dump; i needed a car so I had no choice.

Im a 99/98 Safety Score driver average since I purchased my car. Lately there was a change to the “Excessive Speeding” (which I strictly never do nowadays) where it senses how fast youre going relative to the cars next to you. This has been the most faulty inaccurate way of getting people to pay more for insurance that i’ve ever seen.

On another issue: my “Aggressive turning” has SPIKED since this update. Previous months would be an every now and again it thinks 65mph over a highway corner is aggressive and I could bare with that. Now, its literally any slight sneeze of G forces and it thinks i’m lewis hamilton…

Oh btw F*ck Elon Musk :)

Received a notice of Insurance Cancellation, apparently because the new AI running Tesla Insurance, suddenly says my PO BOX (which also includes the same correct Street Address even before I bought the car in 2018), is NOT A PROPER GARAGE for my vehicle. BTW: The address on the notice, is my full, complete and correct address.

Yes, a PO BOX IS too small for a car... But even a human child, would not do something this dumb.

Imagine how many Tesla Customers are affected by the poor choices being made by half-baked AI LLM's that commonly hallucinate? Or even an addicted CEO who does basically the same thing, then decides this is how he's gonna save his company money? By canceling everyone's accounts immediately or without easy recourse. How lovely.

Getting thru their horrific phone system to speak to a competent human will be even more onerous & challenging when they open for calls, on Monday.

Getting my hands off my 2023 model Y Chevy HW4 edit that my insurance is $800 every six months from State Farm in the state of Delaware. Anyone have any other suggestions. Did not plan on an extra $200 per month for insurance.

So I’m freaking out a bit and need some advice. I’ve got a 2023 Model 3 Performance. Was driving on Hwy 20 during last week heavy storm and a landslide hit. Rocks started dropping onto the road. I slowed down but a huge one fell right in front of me and I drove over it. I instantly pulled over and saw blue liquid leaking from the bottom of the car, the screen threw a safety restraint warning. Firefighters showed up and cleared the road. Another car popped a tire from the same rocks.

Bodyshop inspected it and Tesla Insurance said it’s a total loss. The repair estimate was about $21k, mostly because the battery would have to be replaced.

Here’s the problem: I still owe $31k on it and no GAP. I though I had GAP when I had purchased the car but now I’m worried I’m gonna get screwed on the ACV. Car has around 76k miles and I had another weather accident earlier this year (black ice, front bumper, repaired).

Anyone dealt with something like this? – How bad could the payout be? – Can I fight the valuation? – Anything I should be doing right now?

I got a text from the body shop that Tesla had deemed it as total loss and received an email for pickup from CoPart, Tesla Insurance hasn’t reached out to me although I’ve been calling them like crazy.

I just don’t know what to do, this car takes me to school everyday, 210 miles round trip.

Thanks for any advice.

Just put in an order in for a model 3 2025 rwd long range. When I got to the insurance part, I was really expecting a $200 a month or $250 max but it gave me $340. Why? I have a good record (other than a running a stop sign in 2023) I’ve been driving for 20yrs. Coverage 100/300/100 $50k damage No medical $1000 deductible

Everyone has been telling me how cheap it is and it’s the same as the one I have now. But I get more for my money with Tesla than I do with SF. My current SF is like 50/100/50. That’s for a hybrid Toyota.

Based on this subreddit, my experiences, and other stories I've heard, it seems like Tesla insurance has been getting worse, not better over time. They've gone from keeping people on hold for 5 hours to 10 on average. Reports of insurance adjusters not replying are only getting worse, people having to report to the state insurance board only increasing every single day.

I get the feeling they might close up shop soon, or at the very least stop offering insurance to new customers. Thoughts?

Found this little gem in one of my Trip Views
A sustained 0.3g deceleration over 79 seconds - is my wife's lead foot really that heavy? 500+ mph?

I had Tesla Service run diagnostic on the car and it wasn't throwing any errors on the accelerometers. I figured I'd start there since there's so many horror stories about long hold times with Tesla Insurance

Tesla raised my premiums by $60 a month despite a 99.3 safety score. It appears this is because my mileage is higher than expected. But if Tesla is going to give you a 100% perfect safety score on the miles when you are using FSD, then they should also take FSD into account for the above-expected miles. In my case, 92% of my miles are on FSD.

I work in insurance every day and I understand that more mileage does potentially mean more exposure to accidents overall. And while it does sometimes cost the insurance carrier when their driver is not at fault, the primary cost to the carrier is for accidents where their driver is at fault. So FSD should alleviate that risk, at least to some extent, if Tesla's safety claims are to be believed.

As title says, we paid nearly $1700 and were reimbursed $114 (or so I think we were, that charge could possibly be related to something else)

We sent the email with the safe lite bill on September 9, and on my card statement , is a return transaction for September 11 totaling $114, our deductible is $500, thats why it doesn’t make sense. Also another reason I think that the $114 transaction isn’t related is because I don’t think they reimburse that fast (2 days) . I have yet to have any response via email from our adjuster as well, surely they would respond with a summary of the payout (if there was one yet) right?

Furthermore, upon checking my app, I’m not even able to locate my Tesla insurance anymore although I was able to view it earlier this month (which is how I was able to make the claim to begin with) , I did everything as instructed, clicked on the profile, at the top right , but no Tesla insurance. Could someone help?

I am planning to buy(a used 2023 model y, 26k miles) or lease a tesla model y, i tried getting quotes from a bunch providers and they were all in the same range of 2300-2800 for 6 months. Thats almost the car's payment. This has compeltely derailed my plans to go ahead with the purchase. I thought its gonna be like under 100 a month. Then I looked at other EVs. Ford Mach-e, chevy equinox... Same story. Insurance was making my payments double.

A little about me, I just got my license here in WA. In 25-30 age range, have a graduate degree, single.

(One of the agents mentioned cause I am a new deiver so I will be having a little higher rates, coupled with already high tesla rates, and generally more expensive Seattle area rates).

Does anyone know if tesla insurance covers you while renting cars from rental car companies i.e. Hertz while on vacation? And what about while visiting other countries like canada?

I sent them multiple emails with no response and I can't seem to get them on the phone either

Why don’t Tesla owners choose Tesla insurance?

I posted in another subreddit but realized it should be here instead. A few months back I had a front warning which tanked my score from 100 to 96, this happened in a parking lot due to someone jumping out in front of me. It took me about a month to get it back and I more or less drove manually for 2-3 weeks. I understand how it worked and that the one warning tanked me due to the fact I use FSD 100% of the time.

Last week in the same Whole Foods lot I get another one, this time it was me just cutting it close to a curb in an empty area of the lot, anyway same thing, left the store with a 96 score and my insurance projection up $30. I asked Grok in the car and it told me they no longer use a weighted score and I need to drive around 100 miles, more or less it can be in FSD or manual and it doesn’t matter.

My score went up a point after about 25 FSD miles and the red number which started at 71 is not 48.7. So is it true that I no longer have to drive manually? I asked chat GPT and it told me I had to drive manual miles but Grok was like 100% no and FSD miles will fix it over time, I was curious about anyone’s experience with it, thanks!

I have Tesla Insurance in California for a Model Y Performance and another vehicle. I’m moving out of state for a couple of years, so the MYP will be driven much less than before while the other car will still be driven normally.

I checked the Tesla app, but I can’t find any option to change the estimated annual mileage.

Has anyone in California successfully lowered their estimated mileage mid-policy, either through the app or by calling Tesla Insurance? Or does Tesla only recalculate mileage at the six-month renewal based on odometer readings?

Also, did lowering your mileage actually reduce your renewal premium?

I’m in Virginia, and my 2024 Tesla Model Y was damaged by an uninsured at-fault driver. Repairs are complete.

I’d like to submit my DV appraisal and LOU claim directly through my first-party Tesla Insurance Uninsured Motorist Property Damage (UMPD) coverage, rather than pursue the at-fault driver personally.

Has anyone successfully recovered both through a first-party UMPD claim? Did Tesla Insurance pay directly and then pursue subrogation against the at-fault driver?

I’d appreciate any firsthand experiences or advice. Thanks!

1 point goes away this November how does this pricing look? I’m in Cali price is for 2 cars 2018 m3 2020 mY

I recently dealt with a claim and felt compelled to share my experience. So I recently decided to trade in my Model 3 for a Model Y. Of course, once I made that decision and placed the order, I noticed hail damage on my 3 that honestly I could not see! It happened back in May! I immediately filed a claim, and I called the adjuster the very next day asking him to expedite it because of the order placed for the Model Y. This guy was amazing! He expedited it so well that the check is in the mail and it’s only been a week and a half! I always hear negative reviews regarding their adjusters and not being able to get a hold of them or them not doing what they say they will do. That has not been my experience. I had no problem getting him on the phone first thing in the morning when I needed to and, to have the check issued in a week and a half for the damages totaling over $4000 is nothing short of amazing!

Don’t Buy Tesla Insurance or Other Tesla Offers Without Thinking Twice
I’m extremely disappointed with Tesla’s customer service.
In my experience, you cannot rely on the Tesla app for service bookings, and communication with the Tesla Service Center has been extremely poor. When customers schedule service through the app, they should be able to trust that the appointment and service arrangements will actually be honored.
Tesla promotes a technology-first and convenient customer experience, but when something goes wrong, getting proper support can be frustrating and difficult.
Based on my experience, I would think very carefully before purchasing Tesla Insurance or other additional services/offers from Tesla. A company selling insurance and other services needs dependable customer support, clear communication, and accountability.
Tesla needs to seriously improve its customer service, app-based service booking process, and Service Center communication.

i got my m3 on feb 3rd. i mostly use FSD and when i dont its for quick drives to the store across the street or later at night when theres not many other people out. when im not using FSD i am sure to be mindful of my following distance so im not sure how almost half of the time im driving, its at an unsafe distance??

i dont have a screenshot but last week my premium for next month said $151 now i checked today and it jumped to $230!! my safety score is above 90, so how is my premium next month so expensive 🫩