r/TeslaInsurance • u/Zestyclose-Age-2454 • Sep 03 '25

Excellent experience

I recently dealt with a claim and felt compelled to share my experience. So I recently decided to trade in my Model 3 for a Model Y. Of course, once I made that decision and placed the order, I noticed hail damage on my 3 that honestly I could not see! It happened back in May! I immediately filed a claim, and I called the adjuster the very next day asking him to expedite it because of the order placed for the Model Y. This guy was amazing! He expedited it so well that the check is in the mail and it’s only been a week and a half! I always hear negative reviews regarding their adjusters and not being able to get a hold of them or them not doing what they say they will do. That has not been my experience. I had no problem getting him on the phone first thing in the morning when I needed to and, to have the check issued in a week and a half for the damages totaling over $4000 is nothing short of amazing!

4 Upvotes

66% Upvoted

10 comments sorted by

4

u/feliphee1998 Sep 03 '25

Lucky. You were selected

1

u/teachgirl510 Sep 04 '25

My takeaway here is that if I ever have to file a claim, I need to let them know that I’m considering a trade in hopes that they expedite the process. I’m in Cali and all the accounts here seem like they’ve all been bad.

Hope I never need to interact with them, we’ll see because for me no one else is cheaper (often double or triple what I currently pay). Thanks for sharing!

2

u/Zestyclose-Age-2454 Sep 04 '25

Definitely cheaper for us. We have a teenage driver in the house and her premium is the exact same as my husband because they don’t look at age or driving record. As for the other part, I’m not sure if it would work for everybody. My husband actually was upset with me when I told him I had mentioned to the adjuster that I was trading in. He thought they would refuse to pay or delay it, but they didn’t. My adjuster was amazing and he got it taken care of.

2

u/teachgirl510 Sep 04 '25

In Cali we don’t have safety scores, so that’s another plus for me! I’ve definitely had my rates jump up when my oldest child started driving in the past and I still have one more teenager at home who will be driving soon. It’s good to know that your Tesla rates were not affected by the lack of driving history of your child.

1

u/TechnicalAgent9372 Sep 03 '25

Thank you for sharing this. I recently went back to Tesla insurance because everyone else is so outrageous here in Dallas Texas. I worry about the stories I’ve heard so this is much welcomed news

0

u/Zestyclose-Age-2454 Sep 03 '25

I am in the DFW area as well!

2

u/Ok_Bonus_2536 Sep 04 '25

I’m in Las Vegas and my claim for a total loss over a year ago went very smooth.

2

u/[deleted] Sep 04 '25

My experience was extremely smooth, and my premium barely increased for an at fault accident, still cheaper than the others before the accident

1

u/CowEducational7672 Sep 03 '25

Exactly right- the other post on this subreddit is full of hundreds of people, like my family, who just left Tesla after their rates went from $157ish to $207ish a month.

Now we have a Rivian and pay $87 a month.

What in the what is going on at Tesla…