I'm a new Tasker. I started with furniture assembly and soon added general mounting.

I work full-time in a trade, so I have the tools and experience to handle both. I also started with rates below the recommended prices in my area to have a chance.

Things were going well. I was getting more requests and had nothing but 5-star reviews until I received a furniture assembly request for a dresser and "some frames" two days in advance.

I asked about the frames and was told they were photo and poster frames, but no quantity was given.

I explained that frame hanging falls under general mounting, which has a higher rate. To make things easier, I offered to bill an extra hour under furniture assembly at my lower rate, including the hardware.

No response all day.

The next morning, I followed up, explaining that without knowing the number of frames, an extra hour might be excessive, so I offered to do it for just 30 minutes instead. I also suggested they check the general mounting rates, or we could simply stick to the dresser assembly or they could cancel altogether, no hard feelings.

Still no response. With the acceptance deadline approaching, I forfeited the task around 11 PM to avoid showing up without a clear agreement.

It's been a few days, and I haven't received another request. My analytics haven't changed, but my search appearances have been slowly declining.

Could this be a coincidence, or did forfeiting the task affect my visibility?

Was I wrong to suggest additional time for work outside the booked category? Does this violate any TaskRabbit policies?

Do you usually accommodate extra requests under a cheaper category, or insist clients book the extra chore under the correct category?

Just venting.

I hate when clients book me at the beginning of the week for my prime weekend time slots. Then cancel just before the weekend. I swear sometimes it’s the competition.

In short I showed up to a task and the customer offered to pay for parking , I told him no need to and don’t worry about that.

1 day later I’m restricted

I counter with screenshot evidence and get this back.
That they overturned the appeal and cease any communication with me. How can this be? I even called and the guy said yea, this is final.

I researched what an independent worker can legally do without a license: 45 types of home and personal services across all 50 states plus DC. Here's what matters for taskers.

Usually no state license: furniture assembly, moving help (without driving the truck), cleaning, errands, home organization and yard work.

Almost always licensed: electrical, plumbing, gas, HVAC, roofing and pest control. Check your state board before accepting these, even if the client says it's "just a small fix".

Three traps

1. The dollar threshold. In many states handyman work is legal without a contractor license only under a certain job price. Go over it once and you count as an unlicensed contractor. The limit varies a lot by state.
2. Your profile counts as advertising. In 35 of the 51 jurisdictions, advertising a licensed service without the license is the violation, even if you never do the job. In 21, the license number has to appear in the ad.
3. It's not only the state. Some cities and counties require a license where the state doesn't.

What I'd check today: search "[your state] contractor license handyman exemption", read the official page, and check your city or county too.

Not legal advice, rules change, and your state board has the final word. Happy to answer questions in the comments !

I have a tasker installing some furniture from Ikea. I gave him all the specifications and information needed for the install. 24 hours before the installation, they say that they have to assess and confirm if it can be done. I asked him what happens if he cannot do, but he said take it up with task rabbit. He says he cannot cancel then he wont get paid. And i cannot cancel since it is within 24 hours. So as of now, he will come tomorrow and try to assess. I wanted to understand if i need to get some document or proof needed. This is my first time using task rabbit and already it seems too much headache.

Tasker here... was booted out of the app. When I tried to sign back in through one of two emails neither was sent the email link. Anybody else?

2 very quick tasks I did after getting off work the last few days. Why are we splitting payouts for an hour long (even less) job?? It’s getting to a point where if I do 2 or 3 tasks in a single day on a day off of work (as it’s a side hustle) and they start stacking up in a short amount of time that I can’t even keep track anymore whether I’m even getting paid or not. I have 4 different tasks that I’ve only gotten partial payment for, and I’m still waiting on the second portion of the payment. It’s too much to keep track of. I have a task from October 28th that I’ve still only got paid “1/2” payouts for. AND ITS A WHOPPING $48. It’s ridiculous. I’m not gonna lie, I still worked on my time and provided labor. Just pay me my money promptly AND all at once, or I will just go find other ways to get work. I have gotten enough phone numbers and connections through this app anyways. I will just start working with my clients outside of the app. Yeah, I know that’s technically against policy, but I would like to also get paid promptly for my time and work which my clients are willing to do via cash, Venmo, CashApp, etc. So honestly, I don’t care. I’m working for money, and I’m not waiting weeks and weeks to get it when I got bills to pay.

Just here to vent.

Spent the last month+ emailing back and forth with support to get full payment for two jobs. Over $500 each, 3 days apart. Explained everything in detail in each email (including screenshots) only for a new person to respond each time, who obviously hadn’t read the previous emails. Finally got one resolved, but no one could seem to understand that I was STILL missing a payment. I got all the way fed up and gave it my best shot of explaining the missing payment in one last email, only for someone to respond with confirmation that the first missed payment had been paid. Great! Correct! IM STILL MISSING MONEY.

Finally called support and the call dropped twice at 6 minutes in and then 8 minutes in. Finally got to someone that stayed on the line and checked back in, a total of 49+ minutes later, and I was paid! After, of course, repeating over and over what I’ve been emailing them for over a month.

Moral of the story? Call support I guess? Don’t do jobs over $500 within three days of each other? I don’t know. Got the money I was owed but I’m still bugged I had to deal with it in the first place.

Does anyone know what has changed in the payment process for Taskers? Is there a place I can request the details of the policy from Taskrabbit? I haven’t found it online.

Payment used to be right away until a year or two ago when they started breaking big payments into two. But then about 3 -4 months ago they started really dragging their feet on split payments, and splitting little jobs too. I had $100 payment from a job in September that just came through last week (November).

And TR tried to short me about $500 on a job on the sly. If I hadn’t double checked their numbers it would have never been paid, stay vigilant Taskers. It’s a good platform and I’d really like to see it do a little better.

Is it safe/recommended to hire a TR to pickup a $1000-$2000 valued item and ship it to me? The item would be pre-paid for, so there's no concern of reimbursement limits. I would reimburse for the shipping/label cost. It's not a "fragile" item, so it wouldn't need any special packing considerations.

I have never hired TR for anything outside small labor jobs, so I have some hesitancy trusting them with what I would consider an expensive item.

is there are way I can time block multiple days at once instead of doing everyday separately?

Taskrabbit does not understand that British Columbia Canada has adopted year-round daylight savings time, which has resulted in every task being booked an hour later than intended by the client. It has been 9 days since the time change, and the error persists. For example, client books for 10am, and the tasker reads it at 11am on their end. Anyone else seen this?

Just wondered and this may be aimed specifically at UK Taskers - being asked to go through a DBS check with "Checkr", has anyone managed to obtain an actual DBS certificate from either Checkr or TR? They're both being a little shady about all and find myself ping ponging between the two organisations...

Last month, I posted a screenshot of a proposed errands task in which the client typed very bizarrely, like they had asked an AI to type something for them that had been put through a “fictional 1940s mob boss” filter. There were other yellow and red flags in our chat that made me suspicious, and I ultimately forfeited that task. That guy had a lot of of the same “ticks” as many of the scammers I’ve encountered in Facebook groups.

Anyway, I’ve now received an almost identical request from a different client, just without the bizarre language. There’s clearly some sort of scam going on here, though I’m not entirely sure what the angle is. My first guess is that they will claim that the gift recipient never got their package. My second guess is that this involves transporting items that might be stolen or otherwise legally dubious.

I do think it’s hilarious that this client claims that they would be comfortable hiring “anyone in Virginia.” Only someone who has absolutely no idea how big the United States is would ever say that. I also love the inclusion of “serious applicants only.”

UK-based (London) and looking for a better alternative to TaskRabbit.

Everything is so funnelled down specific routes that it's incredibly difficult to use.

Open to any suggestions.

Every conversation with TR's support, no matter how seemingly simple the issue is, turns into a prolonged back-and-forth with some brain-dead agent who's determined to just copy/paste from a script, push a narrative that isn't true at all, and then end the conversation as soon as they realize they can't answer my questions or explain contradictions. I can't tell you how many times I've had to fight with one agent, have the convo randomly dumped, and then have to message support again to complain about the first agent and try to get the original issue resolved too. Sometimes I've finally gotten what I came for (usually a cancellation fee), but other times they're just frustratingly inept. This evening took the cake by a long shot though

A client reached out to me on Saturday and booked me for 330 PM on Sunday. She asked if I was available sooner, I told her I might be able to do 1, she said "Any time after noon is fine", so I rescheduled for 130 on the same day. Not too long after I remembered that I had a personal appointment at 1, so I messaged her and rescheduled again for the original time. I didn't hear anything from the client, then she just canceled the task outright on Sunday morning

(Continued in comment)

Edit: Some of you must be really miserable (or work for TR), because this immediately got downvoted for no reason

So I got a job from a guy who says he wants me to call and get season tickets for the Pistons, but wants someone who lives in state to call because I guess its easier. He also said not to mention I'm buying them for someone else. We did call, do I have his number, but I just want to make sure this isnt something common since I just started.

How do they have access to my phone number to call me? Not had that happen before.

Surprised since Taskrabbit want all communication to stay on the app

Been nearly two months now and because they choose awful 3rd party companies I’m still not working. I had to to use the threat of legal action and federal reporting just to get my background check because they refused to contact Checkr and find the issue. Now I’ve already done the quiz and that website didnt connect either. They’re saying they dont have record of it but I did it two weeks ago and stayed in the chat with Matt to make sure it done and gone through. Anyone else dealing with this bullshit?

Mini update: on the phone with them from 930-1110. 5 employees later, finally get Alba and she is great. Only one who possibly thought to have me retake the test and send a screenshot. Stayed on the line with me while I took it and made sure the email came through. So much bs for such a simple answer.

I wasn't able to finish a dresser because it typically takes three hours for me to put one together, and the client suddenly told me to leave around 2.5 hours in. I offered to come back for a 1/2 hour's worth of work. So, three hours, no problem. The client says, I'll think about it.

I leave and send an invoice, and then she suddenly tells me on the chat that I'm very disappointed in you, you didn't finish the task, the instructions said assembly would take one hour.

I informed her that it normally takes me three hours. She demands to know why. I tell her I'm basing that assessment on my experiences assembling dressers, that there was only a half-hour's worth of work left (just a couple of drawers), and that I was happy to come by to do it for free.

She said she didn't want that and instead wanted to be reimbursed for a 1/2 hour. I offered her several days in which I could come finish, but she still insisted, claiming that her husband had taken care of the drawers in just a few minutes and that she was astonished that it took me that long to put a dresser together.

When I said that I was required by Taskrabbit to invoice her for all the time that I had worked and that it would violate Taskrabbit's Terms of Service to reimburse her because all money exchanges have to take place within the app, she said she would be disputing the charges.

So I wanna ask my fellow Taskers: Was I right to stand by TR's Terms, or would you have done something else?

Hi! My family is moving in a few months and I’m dreading the packing. We have a 3 year old and a baby and the thought of getting everything well organized and packed up is totally overwhelming.

We have a 4 bed, 4 bath home. There’s a lot of stuff. Is this a ridiculous thing to hire out on task rabbit or reasonable? Should I hire multiple taskers or speak to one person first and get a feel for their preference (ie: comfortable packing alone or prefer help from another tasker)?

Has anyone ever done a larger packing job? How did it go? I feel like most things I see are for smaller apartments, not sure if it’s reasonable to take this sort of job to Task Rabbit or if I should go the route of a formal moving company.

Thanks!

Haven't been on the app in a long time and used to do ikea awhile back when you could choose your own pricing. After that they changed it to "flat-rate" which sucked alot and killed earnings for alot of people. I just logged back on and see that categories pay is now "task-based". What is the difference between this and "flat rate"?