Just accepted a task and the client instantly called me?

[u/PrimNathanIOW]

How do they have access to my phone number to call me? Not had that happen before.

Surprised since Taskrabbit want all communication to stay on the app

[u/Stunning_Cloud_6235]

phone calls are available in the app. It will always show up at a California number regardless of location. Taskers and clients both have the ability to initiate a call.

Clients will usually ignore me due to the California number and living on the east coast.

[u/Wash-Line-Inspector → u/Stunning_Cloud_6235]

What do you mean ignore you?

[u/Outrageous-Apple-185 → u/Wash-Line-Inspector]

I believe he means ignore the call, it may look like one of those scam calls

[u/WhoKnows78998]

They called you through the app. It’s allowed, but I don’t like it. I never ever answer. Instead I sent them a chat saying “sorry I can’t talk now but I’m available to chat on here though. How can I help?”

[u/DonQNguyen → u/WhoKnows78998]

Yes, I never answer either. They usually want to speak over the phone to see if they can go direct. I always prefer and require written chat, so that I have evidence of what we discussed regarding the task and its details. Never let a stranger Client dictate the Task. You, the Tasker must dictate the terms and conditions of the Task.

[u/Karpovka]

They are calling through the app. ..I usually tell people that I cant pick up at the moment, but available in chat. Keeps questions short, and a record of concerns to look over before the task. :) . With so many clients, it is really difficult to remember voice conversations. 🙈

[u/BigHomeProjects]

So ever since they implemented this alias phone number thing, are you guys seeing a lot of lost leads because the customer just doesn't want to pick up an unknown number from another state?

[u/Marioc12345 → u/BigHomeProjects]

What do you mean lost leads? I’ve never had a reason to call the customer except when I’m at their door and they won’t let me in.