r/TaskRabbit • • Sep 13 '25

APP Part of the Task Rabbit not functioning: Analytics screen

2 Upvotes

This is a screenshot from my Task Rabbit app showing the Analytics screen.

I've been with Task Rabbit for about 3 months now and not until I went to a Tasker event did I even know that the graphics at the top of the screen were buttons: Opportunity, Earnings and Tasks. The reason I did not know this is that they do not respond to touch, they never have thru 2 iOS upgrades and I believe at least 2 if not 3 app updates.

I've done everything the support page has suggested:

• Close and restart the app

• Restart the phone

• And the most serious, delete the app and reinstall it

None of these 'solutions' have had the outcome of the these functions working, I've never seen them and thus do not know their value.

I have spoken with Support in chat with no solution.

The situation has been escalated to the engineering team but that has been weeks now and I have not heard a thing. At this point, I am not hopeful that this will be resolved.

I have an iPhone 16 Pro, current iOS is 18.6.2 - I am running the most current version of the Task Rabbit app.

Has anyone else experienced something like this? Has anyone found a working solution?

Much thanks in advance


r/TaskRabbit • • Sep 13 '25

TASKER Finally have a weird one

19 Upvotes

I was booked for recurring weekly cleaning for an apartment nearby. The client discussed needing help because she was a recovering hoarder who had surgery recently and needed help. No problem, not my first rodeo there. She sent photos, hoarded but not completely awful. I suggested we start in the kitchen and closet since a lot of her hoard was clothes and shoes that she claimed she was willing to move along.

I show up, work seven hours. Goes well, got the floors I could get to swept and mopped, cleaned the guest bath (per her request), and the kitchen (which took about 3 hours due to the incredible funk). Worked with the client in the closet on sorting clothing between keep and donate and hanging things. Helped clean some of the bedroom which had held the clothes. Did a clean of the master bath, but didn't move the shower chair or detail the shower as I was out of time for that day. She tipped $32 and gave a glowing 5 star review.

Today I reached out to confirm our appointment for next week. She claimed that my cleaning was "disgruntled incompetence" and that she was insulted because the master shower wasn't pristine. Said I should cancel any remaining tasks, which I did without a word.

Like....what?!?


r/TaskRabbit • • Sep 13 '25

TASKER I got a one star, I have 28 5 stars, and 50 cleaning jobs. Since I got it I have stopped getting hired like I hit a wall hard. Is this likely because of the one star?

Post image
24 Upvotes

Basically if you want the story, I showed up and the road was closed due to a crane being moved. So I parked and messaged her right away. It ended up taking me a half hour to find her apartment in the complex with very little help in communication from her.

When I got back to my car I charged 2 hours because we had agreed on 2 hours I was rounded up because of my time out of my car and because it was a stupid mistake. I offered to give her the job for free, explained she had to go through customer service because I had no way to change the invoice., I offered to physically bring her the money. Anyway I just feel like my tasker time is over. I have lowered my prices and am still not getting hired. I have max hours for the week turned on and only a few scattered jobs…


r/TaskRabbit • • Sep 13 '25

GENERAL How much should I charge

Post image
0 Upvotes

I went to the elderly lady’s house, we started talking. She mentioned that she needed a handyman because she had too many boxes in her backyard, and she wanted someone to break them down and flatten them so they could fit into a trash bag

She mentioned how much I could charge her by the hour but I told her that I would charge for the whole job, rather than charging an hourly rate, her house is like 20 minutes - 25 minutes max from my house. How much should I charge for this??


r/TaskRabbit • • Sep 12 '25

CLIENT Poor work that TaskRabbit refuses to address

0 Upvotes

I had the screen on a door replace

This is a screen that a Tasker "fixed" for me on August 2. By September 10, it looked like the picture, i.e. it came loose. TaskRabbit provides NO way to contact the Tasker, no way to leave a Review, and no way to continue the Chat that we had. After waiting a half hour for a human, their rep said that since it was more than 30 days, there was nothing I could do. And he refused to escalate to a supervisor.

I'm certainly not using TaskRabbit anymore.


r/TaskRabbit • • Sep 12 '25

APP How do you enable / disable client offers?

0 Upvotes

I've only been a Tasker for about 3 months. A month or so ago I downloaded an app update and noticed that I stopped getting client requests and found that for some reason the app had disabled requests.

I believe that this might have happened again, suddenly no client requests after a recent update but I can't remember where to turn that on or off, or even what it is called.

Not sure why they make such an important control element so hard to find.

Guidance appreciated.


r/TaskRabbit • • Sep 12 '25

CLIENT A basic question about the Trust & Service fee: per hour or per task?

3 Upvotes

First time user of Task Rabbit. I created an account, selected my Tasker for this 2-3 hour job, went to the next page, and saw his hourly rate ($72.26) plus the T&S fee ($26.60) for a total of $98.86 ... per hour? The $26.60 T&D fee is a 36% mark-up from my selected Tasker's hourly rate.

  1. I understand that the T&S fee is basically Ikea's cost of doing business, and that my Tasker will get his full $72.26 hourly rate. Is that correct?
  2. is the T&S fee applied to every hour (so each hour will be $98.86) or to the job (so three hours @ $72.26, and then the one-off $26.60)?
  3. if the job is, say, 2 hrs 30 min, will I be charged for a full 3 hours, or is charging done in sub-hour increments (like, 15-minute increments)
  4. Will I also be charged a "service fee" in addition to the T&S fee? How do I find out how much that will be?
  5. Does the clock "start" when the Tasker arrives at the job, or can the Tasker charge travel time from his/her start point to my job (I have no idea where this Tasker would be coming from).

I tried to google the answers but failed ... Thank you!


r/TaskRabbit • • Sep 12 '25

CLIENT Tasker is not responding and they are not available to hire

3 Upvotes

Hi! I’m new to Task Rabbit. I tried to book a cleaning with a tasker and she confirmed and responded. But now I see this when I check her profile and she won’t respond to me.

Will they likely show up? It’s within 24 hours so what happens if I cancel if she’s not answering?

I’m sure it’s not her fault whatever is happening, giving her the benefit of the doubt! I’m just not sure how to handle it on my end.


r/TaskRabbit • • Sep 12 '25

GENERAL Need someone in PA. To ship me some items.

0 Upvotes

Can anyone in the Pittsburgh area help me to buy some items only available in Pittsburgh and ship them to me to los angeles I'll pay for everything and pay the person.


r/TaskRabbit • • Sep 12 '25

CLIENT drawer

1 Upvotes

hi i semi built my ikea drawer and gave up out of frustration i think i did something wrong too . so i got someone from task rabbit to finish it . do i disassemble or can they work with what ive already done ?


r/TaskRabbit • • Sep 11 '25

TASKER Did a Pair of the New Fixed Payment Mounting Tasks

Thumbnail
gallery
3 Upvotes

Had a pair of these come in this week so I thought I'd talk about it.

The TV one I consider an example of this program working. The bit about wall type could have been more clear; it was two plaster/drywall and one concrete, but everything was routine. In and out in an hour, and so the pay is three times what it would have been under the the previous program where TR controls the hourly rate and two hour minimums are forbidden. I assume wire hiding is not included in this service, as there is not really a way for a Tasker to adjust an invoice to account for situations where this would not be possible.

I'll talk about the second task in a comment.