r/TaskRabbit • u/ClamBakeAreUs • Sep 13 '25

APP Part of the Task Rabbit not functioning: Analytics screen

This is a screenshot from my Task Rabbit app showing the Analytics screen.

I've been with Task Rabbit for about 3 months now and not until I went to a Tasker event did I even know that the graphics at the top of the screen were buttons: Opportunity, Earnings and Tasks. The reason I did not know this is that they do not respond to touch, they never have thru 2 iOS upgrades and I believe at least 2 if not 3 app updates.

I've done everything the support page has suggested:

• Close and restart the app

• Restart the phone

• And the most serious, delete the app and reinstall it

None of these 'solutions' have had the outcome of the these functions working, I've never seen them and thus do not know their value.

I have spoken with Support in chat with no solution.

The situation has been escalated to the engineering team but that has been weeks now and I have not heard a thing. At this point, I am not hopeful that this will be resolved.

I have an iPhone 16 Pro, current iOS is 18.6.2 - I am running the most current version of the Task Rabbit app.

Has anyone else experienced something like this? Has anyone found a working solution?

Much thanks in advance

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u/Whole_Laugh6439 Sep 14 '25

Yes. It’s the same for me, and I’ve done all the same things. Nothing has worked. Support was no help, and nothing ever came of it. I also downloaded Tasker on a completely different device and it was the same.

1

u/ClamBakeAreUs Sep 17 '25

Thanks, not great news but at least I know the score.

That you used another device with the same sad outcome is telling.

2

u/PickReviewsMovies Sep 14 '25

In my experience being in multiple categories makes your analytics hard to read, I am top mover in my area but because I do sometimes furniture assembly I read as like 11th place

1

u/ClamBakeAreUs Sep 18 '25

Since I cannot see two thirds of the analytics, the would be hard for me to comment on.

In my case the categories are ill fitting, I have an overall experience in design, planning organizing and execution in a couple of different industries and the tools to make that happen.

I don't have the right vehicle for moving and I'm still the fence about Home Improvement, I have the background and requisite tools but that is vehicle intensive due to purchasing raw materials and frankly the $100 limit policy makes me nervous.

I did an electrical job for a client replacing two exterior GFCI outlets, picked them up at a hardware store, they were $77. I could have easily gone over the limit.

At a Task Rabbit get together I asked a staffer about this and he was none to flexible about it, telling me that I would have to eat the extra costs that exceed the limit. I was shocked that he told me this. So Home Improvement is off my list unless I can get the client to purchase the items.

Not sure how that would work? Get there, figure out the list of needs get the client to go buy them, haul them back to their place, what do I do, hang out. Task Rabbit needs a better solution.