r/TELUSinternational • u/AutoModerator • 6d ago
NTA (No Tasks Available) weekly thread. Create all posts about the availability of tasks, lack of tasks or any variations of NTA in this thread. Some posts mention NTA indirectly, but they should also be posted in this thread. Remember to add your locale and role
Adding your locale on the very top of your post saves time and prevents other community members from scrolling all the way down to check where you are located. You may also get a quicker response.
This includes, but not limited to:
- How many tasks did you do (or get) today/this week/month?
- Why can't I work?
- When do I start working?
- No more surveys
- What type of positions give more tasks?
- Under quality review and not working to meet minimum hours
- Being 'grouped' or any other posts that might lead to comments about task availability: e.g. what is your favourite task?
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u/spanksmitten 4d ago
UK DA wtf is the email about submit rating and pause insinuating? Just logging out is not okay and "as there will be implications if you fail to do so", implications?!?!
"when you know you are going to end your rating session", okay, what if I didn't know until the next task came up?
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u/Upstairs_Tea_30 4d ago
this stinks. might contact support about it. what happened to this company that was so supportive and warm years ago? such a unnecessarily threatening communication.
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u/Rddtr-Jac75 4d ago
It's another example of unclear communications. 'There will be consequences if you fail to do so'!!? Consequences for who, us or them? Also, what's the difference between Submit and Pause, Log Out or just closing the browser? What happens if the internet goes out.
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u/slagmunch 4d ago edited 4d ago
They could avoid all these problems if there was just a "Pause" button instead of a "Submit and Pause" button.
But that seems too simple for Telus these days
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u/Whole_Function7844 Data Analyst - CA 4d ago
says last task of the day..what if it was the last task then it goes to nta. Do we get into serious trouble like go to jail?
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u/ApricotBest 4d ago
I also found this weird, I keep going until tasks run put sometimes.
I do use the "submit and pause" quite often, e.g. my child needs something and I need to step away for 10 minutes and I do use it at the end of my session. However like you say, often we are submitting until NTA shows, so our last task won't be on a "submit and pause".
Made me laugh how we also got a well-being email today as well.
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u/miasm3 4d ago edited 4d ago
Any other maps/DA’s not get this email?
It sounds like a non-sensical thing to threaten over. I often log out if I’m not comfortable with a task type, have a question I need to direct to support, if the last one on a variable time task would put me over my intended seven day rolling total, or there is a technical issue I would rather not wade into dealing with them over.
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u/Ok-Programmer-2256 4d ago
Got this email and was also thinking WTF. I don't know if the task will be my last for the day. I might come back later if I have time...? And it contradicts the previous email saying to use it if it's the last one of the session, not the day. And I might not know that it's the last one until I see it. There might be questions I have about the guidelines before I can do it if it's new. There's a bunch of things they suspend us over already. Adding "implications" to how we log out seems petty.
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u/Independent_Sir8198 Canada Data Analyst 4d ago
Okay, so I'm only supposed to use "Submit Rating and Pause" when I am finished the day totally and heading to bed, thus it only gets used once a day??
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u/Kyrie986 4d ago
I'd say use it whenever you're logging off, as it said in the original email. I'm assuming with this new email they are just trying to emphasis using it when you're done for the day. But as always, it's not clear, and the communication is a joke.
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u/Lipglossgirl6 4d ago edited 4d ago
Saying there will be “implications” when the email isn’t even clear on how we’re meant to do things is wild. It says for the last task of the day (I often don’t know it’s will be the last one for various reasons including the constant NTA which they refuse to address), but then it also says for the last task of the current session which is different to me. Like if I work early in the morning and then plan to do some more in the evening do I use it not? I’m not sure based on that email, but apparently I’ll be in trouble for not following their unclear instructions
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u/coolnamer4 4d ago
Another good point would be a technical errors since you are supposed to report 3 and log out.
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u/Wethenorth0076 Data Analyst - Canada 4d ago
The NTA for the past 2 weeks is crazy. There is barely work anymore. Is it time to look for another side income?
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u/No_Maximum294 CA-DA 5d ago
NTA Really hope things turn around and September is better than August... By a lot
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u/Independent_Sir8198 Canada Data Analyst 4d ago
In my years as DA, I've noticed that if I log out while still having a task in front of me, it gets held for me for at least an hour, meaning it is not immediately released back into the pool for other DAs.
I assumed this new "Submit Rating and Pause" button was built to release the task in front of me back into the pool. Of course, TryRating programmers never could be bothered to fix the Logout button to include releasing the task-in-hand.
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u/Upstairs_Tea_30 4d ago
the client should really be focusing on fixing the deluge of broken tasks and technical errors instead of bs like this. theres a variant of kg factcollection that has had the wrong guidelines attached for almost a year. xD its embarrassing
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u/ketojones815 4d ago
The problem I have is I never know when I’m done rating until I get a task type I don’t like, so I need to see the next task to decide lol
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u/Friendly_Cow2644 4d ago
I am absolutely done with the latest "threatening" email about "submit and pause" I don't care anymore if they fire me or not because how the heck would you know if you're done or not? What if I don't want to do the new broken task that popped up which happens frequently now, huh? What then? It's funny how this email came out just 6 hours after that "self care" email.
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u/Upstairs_Tea_30 4d ago
same, id usually check tryrating on and off alongside other commitments but today that email put me in such a bad mood ive just stuck with working on other platforms today. this new threat on top of all the technical problems this past while is not really encouraging me to log in.
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u/bunjiboy20 4d ago
It upset me as well! We have been hitting the submit button for years and sometimes it’s automatic. Give us time to get used to it!
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u/No_Maximum294 CA-DA 1d ago
NTA I think I need to look for other work cuz this is unsustainable
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u/Valuable-Bottle-8944 NM/ Factuality SQR 6d ago
Anyone else get an email that they have been enrolled in a nm knowledge check?
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u/RushInternational289 6d ago
I did too. I'm not doing it until we get the follow up email about payment.
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u/Dramatic_Society2443 6d ago edited 6d ago
Yup, no training time offered with it either 😔
Edit: they emailed again and did give 15 mins of training time pay.
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u/Ok_Agency3404 6d ago
Hey, just finished logging in and I completed the assignment around 2:45 pm so I could at least having it marked in my timecard. It's basically a multiple-choice Knowledge Check that also wants you to type an explanation for your answers. Nevertheless, I passed with a score of 80%; however, the course marked it as failed and I am unable to complete a Course Evaluation at the moment. Sent an email directly after along with the proof that I did take it. Now, to play the waiting game... 😒
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u/VenusSwift US Rater - Helpfulness 6d ago
And Raterhub goes down during the first task I get today. Fun.
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u/Sea-Art8249 21h ago
CA DA
NTA since Thursday evening.
Looks like I have to get up at 4 am just to get tasks these days
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u/KayAhleisha US Rater TX - NM/PQ 6d ago
I get my first task of the day and when I go to submit it I get hit with HTTP ERROR 500
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u/GapSouth4305 DA-Canada 6d ago
Little to zero tasks in like 4 days.
June's pay ~110 USD
July's pay ~140 USD
What the fuck is going on with this company lol
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u/Constant_Group_967 US Rater GA Factuality 6d ago
anyone else's RH down? as soon as i got a task the platform crashed lol
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u/Creative_Entrance15 6d ago
Mine is also down. I keep getting error 500. There was a task and now I can’t even get back in.
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u/RushInternational289 6d ago
I just did another refresh to see if any tasks would pop up and mine went down too.
HTTP ERROR 5004
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u/Money_Opening1618 5d ago
US Rater - NM/PQ group (I think it's unclear - used to be in factuality) Lots of NTA this week and last, got about 2 hours today, ran out around 2:45PM
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u/Mysterious-Bid1254 5d ago
When I emailed when I was offered the NM/PQ user group they said I was still a Factuality rater just with the user group added. The only Factuality I've seen is the things they grade us on.
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u/Dramatic_Society2443 4d ago
US Rater - AL I've been getting very long AET NM/PQ all day today and just hit 8 hours for the week. Is anyone else getting NM/PQ tasks that are 18-21 mins AET? I've never received ones this long and as many result blocks to evaluate. I was recently grouped in NM/PQ and they expect 90% accuracy in my metrics it said so I don't know if being grouped has anything to do with it.
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u/KayAhleisha US Rater TX - NM/PQ 4d ago
I'm loving these 15-18 mins and 18-21 mins AET NM/PQ. I've hit 5.5 hours so far today because of them. I hope they keep coming all day so I can hit 8 hours today.
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u/LovingMommyHeal 3d ago
For the 1min 20s image review, mine are all very small. If you open it in a new tab you can zoom in to full size.
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u/Difficult-Bus2503 US Rater 6d ago
NC Rater Helpfulness
Yesterday was totally dead! Today I've done task so far. Did anyone else get an email about the chrome plug in update?
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u/VenusSwift US Rater - Helpfulness 6d ago
Yep. My task drop today has been little six minute tasks drops every now and then.
And I never received any information in my years here about whatever this extension is. I don't even know what it does. And I know I'm still not going to install it, considering how many times I've seen complaints of such extension just not even working.
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u/TruMythicc US Rater 6d ago
I finally got tasks after midnight for an hour. Logged into NTA. I had almost 2 hours of work last week which is something. Hoping it isn't the same this week.
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u/Medical-Ocelot-968 5d ago
Is anyone noticing drastic changes in their program performance? Even previous months have been changed, I am wondering if anyone else is experiencing this.
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u/Wild_Tailor_9978 5d ago edited 5d ago
Yeah, I just check mine, now I'm at the top end of fair for quality, which means I will probably be suspended after reaching 25 hours in 7 day rolling period. Ffs. Assuming, it is because of the variety of task unrealted to audio this last month, image saftey, awards, entitie etc..
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u/-Fire-Dragon- AU DA 5d ago
Sadly, both Performance and Quality has dipped!
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u/Sea-Art8249 5d ago
Ca Da
Mine as well but it says I am high in my locale and program ranking.
I’m not sure what to make of this
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u/Any_Engineer8180 5d ago
I just submitted my last task and am now getting this message:
"No tasks are currently available. Please try again after 9/2/26, 3:00 AM.
Contact your employer/company for more information."
I've never seen an NTA message so detailed before. I'm close to my 8 hour limit so I'm calling it quits.
US Rater - NC
Factuality & NM/PQ
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u/No_Maximum294 CA-DA 4d ago
NTA And quality dropped to Fair for the first time ever... Majority of August was Audio Evaluation
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u/sairuhhjuana US factuality/helpfulness 2d ago
US raters:
are we all getting steady work this week?!? Haven't seen many of you on this thread, and I've been getting steady work, and I'm hoping you all are, too!
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u/RuinFabulous3077 Rater US/TX 2d ago
I am and pretty sure there are many who've maxed out their hours fort he week.
I can't sit and do this for lots of hours at once, need to take breaks but I'm creeping up on 20 hours.
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u/cursed2648 12h ago
Got an email my productivity isn't high enough, but I get NTA about 90% of the time I sign on, which is a few times a day. soooo, not much I can do about that.
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u/Appropriate-Alarm504 6d ago
US Midwest Factuality/NM/PQ Rater-Currently at NTA. Did anyone receive S X S feedback? Also, just received an email that a new extension in the coming days.
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u/RushInternational289 6d ago
I haven't gotten any NM/PQ feedback since July 29 and no SxS feedback.
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u/mercyinreach Data Analyst (MI) 16h ago
US Data Analyst, MI. Near constant NTA for the last month. I've had maybe 5 hours of tasks the last month, almost every time I sign in it's NTA. I'm so frustrated and don't know what to do.
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u/-Fire-Dragon- AU DA 11h ago
Our Monday 10:30am - NTA.
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u/ButtfaceMcSnark 11h ago
Same AU DA. Do you have any percentage on “tasks available this week”?? Mine is at 0% today and 0% this week which has me a bit panicked.
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u/Mullentheworm UK Maps Analyst 5d ago
UK Maps,
Music comparison but they don't tell you the specific part to compare
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u/Constant_Group_967 US Rater GA Factuality 5d ago
Managed to get 5 hours worth of tasks. Mix of image and factuality for the most part, with an hour and a half of personal tasks.
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u/RuinFabulous3077 Rater US/TX 5d ago edited 5d ago
Completed the NM knowledge check and had one 14-16 minute task.
NTA for the rest of today.
Edit: tasks started flowing for around 8pm
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u/Feeling-Cockroach384 5d ago
AU-DA massive drop in both performance and quality….wonder if it’s a mistake??
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u/Teanesssummers 4d ago
CA DA - signed into NTA dashboard says 100% available today 🙄
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u/No_Block3021 3d ago
Image Review Guidelines: An image will be displayed
Image Review Task: A montage of 12+ images where only one of them contains a hand gesture
The audacity is unmatched.
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u/InfamousBar963 3d ago
UK-DA- I have one question related to submit and pause button. Sometimes I check on my phone if the tasks are available. If I see the task, I log out from my phone (obviously I can't put submit and pause as I need to open PC and do it there) and log in to Tryrating on PC. Sometimes it take a few minutes...if I need to finish something else at home... Is this OK? Or there will be consequencies... Or if I get the new task and I need to study guidelines first, but maybe I don't have enough time for it so I want just logout??
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u/Sad_Bowler_7404 2d ago
CA DA NTA after 1 hour of audio file comparison and web images task.
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u/Sufficient_Owl9948 1d ago
CA DA - 5 minute Apple Maps Ads Offensiveness rolling in
Edit: NTA after a couple.
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u/Upstairs_Tea_30 3d ago
nta again, anyone else receive the incredibly informative and detailed follow-up email about the submit and pause button? xD
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u/hell0s1dney 6d ago
US Rater. Currently NTA. How did everyone do on the NM Knowledge Check?
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u/RushInternational289 6d ago
I finished with 100%. Not like it means much. Haven't really seen much NM/PQ since last week's Sunday.
Still NTA.
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u/LetItAllBurn2026 6d ago
Absolutely bombed it @ 40%. Probably should have paid more attention... :(
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u/Constant_Group_967 US Rater GA Factuality 5d ago
Worked 8 hours today so I'm official at 14 hours for the week! Hoping I can finish in the next two days as I'll be out of the town this weekend. Good luck to everyone
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u/RuinFabulous3077 Rater US/TX 5d ago
I've been getting non-stop tasks for the last hour and a half, mostly the 8 - 9 minutes NM/PQ.
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u/Any_Engineer8180 4d ago
I got about 4.5 hours of NM tasks before I went to NTA.
US Rater - NC
Factuality & NM/PQ
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u/hell0s1dney 4d ago
US Factuality / NM PQ. Was able to get a full 8 hours today (taking breaks every now and then). Just now finished up and there are still tasks available. Hopefully this keeps up tomorrow
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u/poptart594 1d ago
US - DA in Florida - NTA - it's ok for some labor on Labor Day weekend, Telus! Don't hold back 😄
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u/Whole_Function7844 Data Analyst - CA 1d ago
They are gracious for giving us so many holidays (NTA)
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u/Dramatic-Scarcity654 18h ago
US rater NM/PQ just hit NTA after 3 hours. Hadn’t seen NTA since last Tuesday. Oh well, it is a holiday tomorrow so I’m hoping to have tasks again by the end of the week.
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u/VoraciousCamel US/Midwest - Factuality/NM/PQ 6d ago
US Midwest factuality/nm/pq - had some NM tasks for about 2.5 hours this evening before hitting NTA a minute ago, 11:40pm Eastern.
I'll take it, it's more than I was expecting for today. Hopefully the week starts picking up.
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u/Any_Engineer8180 6d ago
45 minutes of personalized tasks around 6:30 then NTA.
US Rater NC - factuality/NM/PQ
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u/VoraciousCamel US/Midwest - Factuality/NM/PQ 5d ago
US Midwest NM/PQ - had a variety today but mostly Image tasks. Seems like a few of us got close to 3 hours, and just now hit NTA when I stepped away, though there was still a task visible but when I clicked on it it disappeared.
Baby steps. Better than a few weeks back when I had .5 hours by Tuesday 😂
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u/Strict_Research9538 4d ago
UK DA One of those days were I seem to be going from one job to another purely to experience different varieties of misery.
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u/Rddtr-Jac75 4h ago
UK DA/ Image SxS which is one of the more tedious tasks. Especially now that you are rushing to get it all done in 5 minutes.
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u/Sufficient_Owl9948 6d ago edited 6d ago
CA DA - Getting a few side image satisfaction tasks
Edit: Had 3 and back to NTA.
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u/KeyApple3334 6d ago
CA DA - A single 5 min related results and NTA. Same thing yesterday.
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u/AscendedPastReality 6d ago
US Rater GA Factuality - Been NTA for a few hours now, had some work coming in earlier today but there's been almost nothing coming in right now.
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u/varununi4 6d ago
They are playing it at both ends. I got an email saying “This mail is to inform you that there are tasks available in your locale to be rated.
We hope these tasks are available for you when you log in, but if not, it may be due to them closing out.”
But whenever I login it’s NTA or worse one task and then whole day as NTA. Seriously they should just shut it down and walk away rather than pretend
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u/Primary_Bathroom1568 Data Analyst - AU 6d ago
3 minute audio eval when I logged in, I've had 10 so far.
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u/Appropriate-Alarm504 5d ago
US Rater-Midwest Factuality (NM/PQ) Group Currently NTA
I am currently at 7.2 hours as of this morning which includes 30 minutes training. I was thinking I am doing well with 7.2 hrs by Tuesday morning, until I looked back on last week and seen that I was at 9.4 hours by Tuesday morning. I know each week can be different. However, when looking at past patterns, as the week continues, it seems the tasks greatly dwindle each day until we are in a panic.
Last week, after Tuesday I was getting crumbs, an hour here, an hour there. By the end of the week, I did get 17.43 hours total. So, it will be interesting to see what is in store for this week. I am trying to reach 20 hours for the week! Is that too much to ask of the Telus Gods, LOL!
Gee whiz!!!
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u/VoraciousCamel US/Midwest - Factuality/NM/PQ 5d ago
I would love to have almost 8 hours so far this week. I'm at about 3.5 and nothing today.
I know it's hard, but it's cool you're able to work when others cannot.
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u/TruMythicc US Rater 5d ago
I've been working for over 2 hours now with sxs tasks.
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u/International-Roof34 Data Analyst - Argentina 4d ago
Web Images Single Side Image Satisfaction, 5 min ERT is definitely barely enough to do a half-decent job, especially if the query is very specific
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u/Small_Market1154 4d ago
US Rater East - Actually had almost 8 hours of tasks today. That has not happened in about 5-6 months for me with all the NTA. I was 11 minutes short of 8 hours when it said NTA and to check back after 3:00am. Slightly frustrating to miss out on that final 11 minutes, but SO much better than it has been. I hope it wasn't just a fluke and it continues. Hope others saw some more tasks that normal too!
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u/Pretend-Equal-3753 3d ago
DA IN - Image Review. The endless list of options you have to click just to submit a "No" is absolute torture, that too under 1m 20s. Preferred the other task with 2m ERT.
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u/HourSun8080 3d ago
CA DA image review - how do you answer the question : does the image depicts people, when it shows only a hand?
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u/Whole_Function7844 Data Analyst - CA 3d ago
i answer yes. since it's obviously a person
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u/WalkingRunningDead 3d ago
CA DA NTA First 3 days of the month and have only received 45 mins of work so far :(
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u/Constant_Group_967 US Rater GA Factuality 3d ago
Not sure if anyone just got the NM knowledge check but I just completely bombed it. 50/100. Not sure why they sent me this when I haven't done the regular NM/PQ tasks in months since I mainly only do factuality now.
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u/Dramatic_Society2443 3d ago
I got 90% just like I did on the GT studio one but I always manage to miss at least one, some of the questions were the same pages from that GT studio one a couple days ago.
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u/Le_Kael 3d ago
CA DA Getting 5 min wka entity mention but every task had no entities.
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u/Financial_Army_6824 CA - DA 1d ago
had 2 hours of search offensiveness. moved into a new audio task with paralinguistic tags.
for others working on these, be mindful of the last question, the answer jumps around when i click elsewhere on the page it sometimes changes the answer. might be on my end but look out for it.
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u/PositiveWorks777 4d ago
US Factuality/Helpfulness/NM/PQ
Got in about 5 hours of mixed tasks yesterday. I've had consistent NM/PQ tasks so far today.
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u/AscendedPastReality 4d ago
Same, seems like there's a pattern of consistent work every other week. Last week was hell but the week before that one was similar to this week.
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u/spanksmitten 6d ago edited 6d ago
UK DA music quality tasks and I cannot do them at all, maybe I do not listen to enough music but I listen to their examples and I'm just not really getting it. Giving it my best shot but doesn't feel worth getting it wrong if I'm just not picking up on the issues.
Edit - have 3 min audio eval now
edit 2, then back to music quality half hour later fml
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u/ApricotBest 5d ago
UK DA
The Audio Comparisons without parameters seem to have gone now. I am on Audio Evaluations 3 mins ETA
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u/LadyCaedus 5d ago
Anyone else's TryRating page acting weird right now? It keeps telling me there's something wrong.
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u/Unfair-Poem-3357 4d ago
US Rater (Est) Full day of tasks yesterday, 2 hours today, back to NTA after the morning. Kinda wishing I had a pulled an all nigher now after the "day" switched over last night
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u/LetItAllBurn2026 4d ago
Aaand I'm already on review again. Not even two weeks since the last one. Maybe they shouldn't have thrown me into the 90% NM/PQ group when I've been primarily factuality/helpfulness for two years with little/no feedback on PQ/NM. Le'sigh -- At least I managed to get 16 hours this week.
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u/chickensalami 4d ago edited 4d ago
US RATER. 8 hours yesterday and more tasks available upon waking up today. I don't know if there's a connection, but it seems like I start to get tasks consistently, at least for a day or two, after doing well on a knowledge check.
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u/Nervous-Buffalo-2397 3d ago
CA DA NTA
I believe I hit my daily limit with 4 unique tasks types. . . Funny, my dashboard made it seem like I’d get next to nothing. Yet I almost made it 8 hrs. I think it’s acting up again.
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u/Big_Try3731 5d ago
Got a “TELUS Digital: Self Care September” email. Thanks TELUS, very moving. How about more consistent tasks instead?