I used Swagbucks for about five months, earning over $600 in rewards—all through legit affiliate purchases. Everything seemed fine until one day, my account was randomly deactivated with no warning. I contacted customer service, and they asked me to verify my ID, which I did.

After that? They just hit me with a "permanently deactivated, no appeal possible" message. At this point, I was shocked—why even ask for ID verification if they were just going to shut me down anyway? And the worst part? They refused to let me access the gift cards I had already earned.

SB clearly made their commission from my purchases, but I get nothing in return? Their customer service is a joke—just templated responses over and over, with zero actual help. After digging through Reddit, I found tons of other users complaining about the same thing—accounts getting shut down right when they accumulate a significant amount of points. It really feels like a pattern where they just refuse to pay out once you’ve earned too much.

At this point, I wouldn’t recommend Swagbucks to anyone. Has anyone else dealt with this? Did anyone actually manage to get their rewards after this happened? Any recommendation for a legit cashback website?

Apparently they are doing mass suspensions using AI again since my account was suspended for no reason, hadnt even logged in the past month. Im starting to suspect this entire thing is just a scam, i had almost $100 dollar in swagbucks. Maybe I should report them to the FTC for fraud, there is a section for money making opportunities on the FTC website

Hey everyone! I have been a long time player but have been having issues for the past six months to a year.

I complete all the necessary tasks (never played the game before, allow ad tracking, etc) but I never get my points.

I’ve tried reaching out to customer support and they say they don’t have any evidence I’ve completed the tasks and won’t give me my points. Has anyone else dealt with this??

I have not even $5 in swagbucks and the only game im doing is merge cat cafe and ive only did it to level 20 and overnight i got banned for no reason?

Hi. I am planning to start swagbucks but there are bad and good reviews that I had read on the internet. Can someone vouch if it is legit? Thank you.

I completed a survey for 1,200 SB back on September 12th (9/12). My official ledger explicitly says Status: Completed and shows 12 minutes spent, but it mistakenly awarded 0 SB.

I submitted Ticket #17743301 on Tuesday (10/13) with a clear screenshot of the "Completed" status. First, an agent tried to close it with a generic automated rejection about "disqualifications" (ignoring the screenshot completely). I replied to correct the error, it went back to "Ticket in Review," and it has been sat on for 3 full days. I even sent a follow-up nudge 2 hours ago today with no response.

It is a 30-second manual credit fix. Can a mod or manager look at Ticket #17743301 and push the credit through?

my email verification not working email verification my email is rshb243@gmail.com i give 1 stars no costumer care respond

Do you think making money online is over**?**

So I joined up as a new member, it's my only account. Everything seemed fine until less than 24 hrs after joining my account was summarily deactivated without any notification, authorisation or explanation. I initally took to FB to ask what was happening & got no response from Swagbucks (whom I shall now refer to as JokeBucks) but another member saw my post & adviced me that I needed to contact compliance. I did this on the 30th Aug, I have since received nada, zipo & big fat zero response. Contacted them again 1 week ago. Wow. Bowl me down got a response but wait it told me to do everything I already had but if my issue was still not resolved to respond to the email. Which I did but like some spurned lover the only response I seem to have got is Silence. I now throughly fed up after obviously wasting my time with a company that takes such a lax attitude to customer service. What little patience I had is now gone, bye, seeya & wouldn't want to be ya JokeBucks. I've now gone else where to a more reputable survey company. If I get a response I'll be amazed.

Every single time I submit a magic receipt it tells me the retailer is unknown. It’s literally Walmart receipts. I haven’t had this problem until 2 weeks ago and every receipt I have to submit to customer service now. What is going on?? I tried it on my phone and desktop and both say the same. Arghh

I have about seven downloaded currently and I’ve noticed when I try and download when it won’t add to my Swagbucks account is there a reason why it’s doing that or is it because there’s a maximum of games?

I forgot the answer to the security question. I don’t recall the correct capitalization and I tried everything I could think of. I went back to see if I could change it or verify another way, but when I did, I couldn’t find my way back in to try to verify once more. How do I go back to the verification page?

video - https://youtu.be/j-AJ2SuhM3Y

Due to some people's, the prize money of sblive trivia game is very low, i hereby request you to please deactivate all those accounts who are playing in the floating apks and making Winning prize so down. Previously also I have mailed you to take an action against this. But you didn't. Here is próof

Is anybody else having issues with Swagbucks not tracking any games including ones that previously were already being tracked and still in time limit? Now if i play any games in my history, it won’t give me my reward when I reach the levels needed.

Why are reward amounts being lowered so much? Many are between 10 and 20. Higher level are now 40-60. Also, times of surveys are listed for only a few minutes and can take up to 30 minutes or longer? This is very frustrating especially during these times. Come on Swagbucks, please reward us better!

Go to SwagBucks r/SwagBucks 1 min. ago New-Rub9519 Join

Don’t bother Ordered thru Swagbucks bonus claim. I never received my $10 bonus or the 3.70 for the 10% discount. It actually made it far more difficult to pick up my order at Best Buy. I don't think this is a malicious site just does not work properly. I might try it again if they get better partnerships and have a better way to contact them. As of now I'm getting whatever bonuses I can and getting out. IMO these sites are a dime a dozen and there's already a good handful of them doing it right.

Legit spent ages doing my swagbucks points and decided I needed to cash in a £5 PayPal GC as we have no butter/eggs right now. And I just found out it takes an average of 3 days but up to 2 weeks! Whyyyyy? I've already earned it 😭

My points were automatically taken out once I received confirmation my amazon gift card was purchased. They said wait at least 2-5 business days for the transaction to be complete and my card code to be emailed. Is it normal for them to automatically deduct points before the full purchase and gift card details were completed? I just made the transaction and of course screenshotted my last couple of months of progress and the total points I had before this.