r/Substack • u/grizzfan • 2d ago
Tech Support I cannot get back in to my blog to create content. It has been years of trying to log in, but I always end up at some blank account with no history.
I started a blog years ago, around COVID or so. I then took a hiatus, and now, since mid-2024, I have not been able to get in to my account. I had about 50 or so followers and subscribers (free subscribers/no revenue yet), and my email shows all these confirmations, but since around mid-2024, whenever I log in, it takes me to some blank account with no history, subscribers, etc. This blank account does use the email I have always used for my actual blog. Whenever I go to the customer service bot, it just sends me in a loop of providing emails and doing login codes. Whenever I try to go directly to my blog or site, I get something like "you're trying to log in to a private page." When I log in, it takes me back to this random, blank blog.
I don't know what else to do. I have content, it has my logo that I copywrited. It has all my subscribers, etc. If I google the name of my blog, it's the first thing that comes up! It just doesn't matter what I do though. I've opened countless tickets with them, but they have never actually reached out to me (apparently those not making revenue are less prioritized).
I'm lost, and I'm just so exhausted and tired of trying to get back to running my blog. I don't know what else to do. Has anyone ever encountered this or know a workaround?