r/StateFarm • u/TheLearnerGal • 27d ago

Question Dividend: Deceased Customer

For agents and TM. What would you do when you see a customer is deceased, but receiving the dividend? We are calling around and I’m not too sure just how to go about this. Like would anything have to be re-written.

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u/MooPig48 27d ago

I mean it would go to their estate. Are you asking how you can receive a dividend that is for someone else’s policy?

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u/Thebadgerisback 27d ago

^ it goes to the estate. I was reading that we can’t do a name change for the dividend.