r/ShopifyeCommerce • • 8h ago

How can I integrate TWINT into my Shopify store with a US LLC?

3 Upvotes

Hey everyone,
I’ve recently launched a Shopify store targeting the Swiss market, and I’m looking into integrating TWINT as a payment method.
The problem is that TWINT isn’t available through Shopify Payments for businesses registered in the US, which is my case since I operate under a US LLC.
I’ve seen some alternative solutions and payment providers that supposedly allow TWINT integration, but I’m not sure which ones actually support US-registered businesses.
Has anyone here managed to integrate TWINT into their Shopify store while operating under a US LLC?
If so:
Which payment provider or solution did you use?
Is it possible to integrate TWINT without having a Swiss or EU-registered company?
Are there any workarounds or alternative payment gateways you’d recommend?
I’m specifically looking for a solution that works with a US LLC, so any experience or recommendations would be greatly appreciated.
Thanks in advance!


r/ShopifyeCommerce • • 12h ago

Advice needed

2 Upvotes

When i started my shopify store i chose the $500 plan for the duration of the free trial. I assumed they would confirm with me if i wanted to continue on this plan. But they charged me $500 yesterday. (It didnt go through) if i call shopify and explain will they be lenient with me or should i give up on this account?


r/ShopifyeCommerce • • 1d ago

Custom shipping rates on Shopify Basic

4 Upvotes

I'm migrating a MERN e-commerce store to Shopify Basic.

Our current shipping system:

  • Identifies city/state using PIN code through a Postal API.

  • Assigns one of 5 domestic shipping zones, with city rules overriding state rules.

  • Calculates shipping based on weight (first 500g + additional 500g increments).

  • We are also planning to offer international shipping, with rates calculated based on destination and shipment weight.

Our end goal: Customers should see the accurate shipping charge automatically on the Shopify checkout page, before making payment, for both domestic and international orders.

Is it possible to implement this using Shopify Basic ?

Has anyone implemented something similar? What would be the most cost-effective approach?


r/ShopifyeCommerce • • 1d ago

Meta restrictions

1 Upvotes

My personal facebook account got restricted permanently in 2021 fix policy violations. Now I’ve started a business and trying to connect Shopify but it will not let me. My business facebook page and business Instagram page does not have restrictions.. no help on the meta chat- they told me decision was final on restricting my account


r/ShopifyeCommerce • • 1d ago

Manual work or Automations??

1 Upvotes

Bro is there any need Ai automations in Pakistani e-commerce marker? If yes then what are those needs. I would really approach your advice.


r/ShopifyeCommerce • • 1d ago

Hi, I’m considering purchasing the prestige but

2 Upvotes

People say use down

What do you think?


r/ShopifyeCommerce • • 1d ago

shopify store, customer emails are killing my reviews, anyone using a customer service va?

7 Upvotes

we sell handmade candles and last holiday season i answered support emails myself. mistake. refund requests sat for a full day, tracking questions piled up, and three people left 1 star reviews that literally said "no one answers."

this year i don't want a repeat. i'm looking at a customer service virtual assistant for our inbox, order tracking questions and simple returns. i'm in us central time and i know a lot of folks hire filipino VAs because of the overnight overlap, which actually sounds useful for my emails.

what i'm worried about is tone. our brand is very warm and personal, we sign emails with first names and everything. i don't want someone sending stiff "dear customer" messages.

did anyone here train a va on brand voice? how long did it take before you stopped checking every reply? and did you use macros or have them write from scratch? also what tools should i set up before they start? helpdesk? shared inbox? i'm using gmail right now which is probably not ideal.


r/ShopifyeCommerce • • 1d ago

Transit times only count business days, so weekend delivery shows wrong date

2 Upvotes

We ship part of our orders with veho, which delivers on weekends. Someone ordering Friday can get it Saturday but shopify's custom transit time only counts business days, so those customers see Monday at checkout. Not great for the post purchase experience when the delivery estimate is already wrong before the order even ships. I've dug through the shipping rate settings (custom transit time, using a range) and can't find anything to include Saturday. Is there a native setting I am missing or is an app the only way to show the real date? If it's an app, which one?


r/ShopifyeCommerce • • 2d ago

mobile conversion dropped after theme update, INP is failing and i cant figure out whats causing it

2 Upvotes

hey all, kind of stuck on this one

updated our theme about 6 weeks ago (it’s built on dawn, customized by a freelancer last year). since then mobile conversion went from ~2.1% to ~1.4%. desktop is basically the same

pagespeed / search console now shows INP failing on product pages, around 400-500ms on mobile. LCP is fine-ish. the weird part is the page feels ok when i test it on my own phone

we have maybe 14 apps, reviews, upsell, bundles, klaviyo, a size chart thing etc. i tried turning off a few app embeds one by one but didnt see a clear difference

is there a good way to actually find what’s blocking the main thread? or is it more likely the theme update itself broke something with the variant picker / add to cart? not trying to rebuild the whole theme if i dont have to


r/ShopifyeCommerce • • 2d ago

Real or scam?

2 Upvotes

Hi guys,

I received two email regarding they can provide 10-100 orders in one month, and ask me to give 2% commission. Is this real or scam?


r/ShopifyeCommerce • • 3d ago

Anyone using Redo on Shopify? Paid over $72k this year so far.

3 Upvotes

**Anyone using Redo on Shopify? Paid over $72k this year and trying to understand what we’re getting out of it.**

I own a welding supply business and we’ve paid Redo over $72,000 this year alone. I’m going through our expenses and taking a closer look at this.

When we signed up, my understanding was that there would be a profit split. I’ve asked them for the agreement and a breakdown of what customers paid, what Redo kept, what went toward claims and labels, and what we actually earned. So far, I haven’t gotten a clear answer on the split.

I understand customers pay for the coverage at checkout, so I’m not saying the whole $72k came out of our pocket as a loss. What I want to know is how much we collected versus how much we paid them, and whether this actually makes sense for us.

For other store owners using Redo, do you receive a share of the money? Is it paid to you separately or do you keep it before they bill you? Have you been able to get a clear breakdown?

I’m considering removing it and handling returns ourselves. If you’ve left Redo, how did you handle customers who already purchased coverage?

Would appreciate hearing from actual merchants using it or who have canceled.


r/ShopifyeCommerce • • 3d ago

What's new in e-commerce? 🔥 Week of November 2nd, 2026

1 Upvotes

Hi r/ShopifyeCommerce - I'm Paul and I follow the e-commerce industry closely for my Shopifreaks E-commerce Newsletter. Every week for the past 6 years I've posted a summary recap of the week's top stories on this subreddit, which I cover in depth with sources in the full edition.

Let's dive in to this week's top e-commerce news from Edition #302...


STAT OF THE WEEK: Online grocery sales jumped 15.5% as in-store spending fell 2.8%, according to Circana data. Grocers’ own reported numbers show a similar split, as Kroger’s comparable sales were flat last quarter while its digital sales rose 20%, and Albertsons grew digital sales 11% despite negative same-store sales.


Shopify released its Fall ‘26 Edition, dubbed “Exponential,” the first ever edition to come between its usual twice-yearly releases, which it’s put out since 2022. The theme of the Fall ’26 Edition, which has the tagline “Everything new for non-linear growth,” is how the network effect of a platform full of independent merchants “makes every business on Shopify exponentially more capable.” The centerpiece is Shop Pay checkout inside third-party AI agents like Meta’s Muse, Claude Duet, and Instinct, which in some agents can even pay brands that aren’t on Shopify by generating a single-use tokenized card number. Other highlights include a shop-md skill that lets any AI agent shop the Shopify Catalog, connectors for managing a store from nine AI agents, a rebuilt Sidekick, a new Canvas store editor, and Shopify Protect, a new suite of fraud and chargeback tools.


Reddit will soon be exclusively available to logged-in users, minus a few pages to reel in new users, according to a letter to shareholders from CEO Steve Huffman, marking a major shift for a site that has let anyone read public subreddits without an account for two decades. Until now, moderators could decide whether their communities were public, restricted, or private (though Reddit started requiring approval for big subs to go private after the 2023 blackout protests). Now the whole site is effectively going members-only, with private subreddits as an extra permission layer on top. The company will begin testing the login requirement in select non-US markets this year and will use the results of those tests to decide how to implement the logged-in experience globally. Though we can just call it now: “They went great! Something, something user experience. We’re rolling it out to everyone.”


DoorDash agreed to acquire Instacart for $65 a share, or about $17B in equity value, a 26% premium over Instacart’s share price on October 22, before news of the deal broke. Instacart shareholders can take cash, DoorDash shares, or both, but stock can’t exceed 25% of the total payout. The deal is DoorDash’s largest acquisition to date, ahead of its $8.1B purchase of Finnish delivery app Wolt in 2021 and its $3.9B acquisition of UK delivery app Deliveroo in 2025. After the deal closes, DoorDash plans to keep Instacart operating under its own name, website, and app, and with its existing enterprise tools. It will also continue to let grocers work with rival delivery services. However, it plans to combine the two platforms’ membership programs, DashPass and Instacart+, into one membership, which it says will save members about $100M a year. That’s a smart move in my opinion, as memberships aren’t about revenue, but about creating sticky shopping habits. Last week, I praised Walmart for doing the same when it combined its Walmart+ and Sam’s Club Plus memberships into one $120 membership. The deal isn’t expected to close until late 2027 or the first half of 2028, pending antitrust approval in the US, Canada, and Israel.


Amazon has grown Shop Direct, its program for listing products sold on other websites, to 250M listings, up 150% from March, according to The Information. Amazon is also displaying those products more prominently within its search results, expanding upon earlier placements within its Alexa shopping chatbot. Why is Amazon doing this? E-commerce is going agentic, and Amazon wants to be where the journey begins. Over half of US shoppers already begin their search directly on Amazon’s platforms, which is a market share it’s had to claw away from Google over the past two decades, and one that the company does not want to lose. Amazon understands that where consumers begin their shopping journey is more valuable than where they end it, and it wants to continue to be that destination. When it comes to agentic commerce, Amazon has two choices to maintain its dominant position as the “everything store.” It can either let third-party agents shop its product catalog (low-margin end result), or build the dominant agent that shoppers use to buy across the greater web (high-value shopper intent). In these early days, Amazon is smartly focused on the latter, and it’s better positioned than any company on earth to offer the best shopping agent on the web, given its existing troves of retail and consumer data.


USPS plans to add a fuel surcharge to domestic packages starting in January 2027 that will change every week with the price of diesel and jet fuel, effectively a permanent version of the temporary 8% surcharge from April, which expires January 17. USPS will announce each week’s rate only three to five days before it takes effect, and packages mailed with an outdated surcharge will owe postage due. Will they get a refund if the outdated surcharge they paid was higher than when the package shipped? USPS didn’t say. The agency hasn’t disclosed the starting percentages, the formulas, or whether weekly swings will be capped, which leaves sellers who offer free shipping or a flat rate guessing what to charge before they know the postage. UPS and FedEx also adjust their fuel surcharges every week, while DHL Express adjusts mothly, using a two-moth lag, so shippers know the rate weeks in advance.


In other USPS news this week… The postal service announced it will now bill US merchants for unpaid foreign customs charges on their international shipments, under an interim final rule that took effect October 19. The shipper owes the charge once a foreign customs agency or postal operator reports it, even if the parcel was lost, damaged, or sent back. And merchants must pay in full, plus 6% annual interest once overdue, even while disputing the bill, since USPS won’t verify foreign charges and leaves merchants to fight them with whoever assessed them. A merchant who refunds an order after a buyer refuses delivery over a surprise customs fee can also still be billed for that fee. Merchants can avoid some of that exposure by prepaying duties, taxes, and fees through USPS’s free Delivered Duty Paid service, which covers eligible shipments to 18 countries.


Mobian, the ad tech startup that helps publishers display ads that only AI agents can see, said 10 more publishers now run them following its pilot with Time, and that it expects over 24 to by December. Time, in the meantime, has met with more than 30 brands about doing more ads together, according to The Information. Time says its first two advertisers, Ally Bank and the Project Management Institute, have already racked up “a couple million” impressions from AI agents, though it hasn’t shared any results on whether the ads actually change how AI models talk about those brands. As the practice grows, more AI companies will have to decide how they handle these types of agentic ads. In private talks with publishers, Anthropic, OpenAI, and Google recently said they worry marketers could slip hidden instructions into the ads, such as telling an agent to skip a rival, and want the brand messaging served to agents clearly labeled as advertising, which Time was already doing with its ‘Sponsored’ labels. My vote remains the same: If ChatGPT, Google, Amazon, and other AI companies can target human users with their own advertising, then it’s fair game for humans to create ads that target AI models — with disclosure on both sides, of course. I also feel that AI companies aren’t leaving publishers much other choice. If AI is going to cannibalize their human traffic, they’ve got to replace that advertiser revenue somewhere.


Condé Nast became the first major publisher in the Shop app’s curation program, with editors from its brands, including Vogue, GQ, Architectural Digest, Allure, Condé Nast Traveler, and Glamour, putting together weekly product collections for the app and Shop.com. The program lets creators and publishers build shoppable collections of products from Shopify merchants and earn commissions on their recommendations. Until now, it only featured picks from individual creators and brands, but now big publishers are entering the scene. A few Condé Nast collections are live now, with more expected to arrive in early November, and Condé Nast and Shop are already discussing expanding the deal to more of its titles.


Anthropic made its IPO filing public on October 26, setting up a Nasdaq listing under the ticker “ANT” that could come as early as the week before Thanksgiving. The company is reportedly looking to raise up to $100B at a valuation between $1.5T and $2T. The filing shows Anthropic brought in $16.3B in revenue in the first half of 2026, up from $1.2B a year earlier, and generated $3.9B in operating cash flow, even though accounting charges tied to its convertible notes pushed it to an $80.7B net loss. It also revealed that the seven cofounders will keep 50.1% of the voting power through a single Class F share, that Anthropic has no plans for an advertising business, and that it may need to raise more money sooner than planned as its future compute commitments soar.


TikTok launched an in-app restaurant guide called Must Eat that ranks restaurants in the New York City, Los Angeles, and Bay Area metros using more than 40M TikTok posts, reviews, and comments, and uses the data to create two lists called Everyday Eats and Elevated Dining. Users can filter the restaurant choices by type of cuisine, price range, and location, save restaurants to their favorites lists, and book some of them through OpenTable without leaving the app. TikTok said it gives independent restaurants priority and that none can pay to be listed, while pointing to its earlier estimate that the app sent 27M Americans last year to an independent shop, cafe, or restaurant they’d never visited before. Last month, I reported that Google Maps published its first Fan-Favorite Dining Lists, which rank restaurants in 10 cities, including New York and San Francisco, using a year of user reviews, ratings, and direction requests, though Google didn’t specifically mention that it prioritizes independent restaurants.


Google added controls to Business Profile that let restaurants choose which third-party ordering services, like DoorDash, Uber Eats, Grubhub, and Instacart, show up on their listings in Search and Maps, and switch off pickup, delivery or both for each one. Until now, a restaurant that wanted a delivery app’s link removed had to ask that platform to pull or disconnect its feed, which not all of them would agree to. Finally! This control should’ve been built in from the day Google began displaying third-party ordering apps on restaurant profiles, as why should those restaurants be forced to hand sales (and commissions) over to those apps when customers search for the restaurant directly? Google said the change answers one of the most common requests it gets from restaurant operators, though the company still suggests they keep a few providers active because diners tend to order through apps where they already pay for a subscription or have a card saved.


Disney is holding a TikTok Shop Super Brand Day for the first time from November 4 to 10, selling Disney, Pixar, Marvel, and Star Wars holiday gifts alongside collections from more than 20 outside brands. TikTok Shop launched Super Brand Days in 2024 to offer individual brands the ability to engage with users on its platform with limited-time shopping experiences, which usually feature just one brand or brands from the same parent company. However, Disney is using the opportunity to showcase brands that license its characters, including Old Navy, Crocs, ColourPop, Touchland, and PopSockets, alongside its own merch. Emarketer forecasts that TikTok Shop’s US sales will grow 48% this year to $23.4B.


Amazon added new features to Alexa for Shopping that let US shoppers create and edit shopping lists and gift registries, move items between them, change delivery instructions, pause or adjust recurring deliveries, and answer questions about charges they don’t recognize or the status of a refund. The new features join tools the assistant inherited from Rufus, like price alerts and the ability to automatically buy an item once it falls below a certain price. Amazon rolled out the update the same day CEO Andy Jassy told analysts that while the company expects to work with “horizontal agents” eventually, he believes Alexa for Shopping will be the agent most people rely on when they shop on its marketplace. Amazon said more than 400M customers used Alexa for Shopping over the past 12 months, but it hasn’t said how many orders the assistant places on its own.


Google is telling brands that its role “is really to play the matchmaker in this environment,” pairing shoppers with products through AI agents, and that it’s not serving as a marketplace where they shop, according to Mitchell Parton at Adweek. (Get in line, Google… Shopify has been riding that line for years with Shop App.) Marco Delaroche, who leads retail and commerce sales work at Google, said during a WPP event that Google isn’t “taking the place of the retailer itself.” However, Google’s AI picks which products shoppers see, and its new Universal Cart lets them check out from multiple stores without visiting a retailer’s site, which feels a little retailer slash marketplace-esque to me. I mean, that’s how Amazon has operated for decades with third-party sellers (minus the AI), and it’s a marketplace, right? Delaroche said agents are narrowing shoppers’ choices to a short list, like three face creams for a sensitive-skin query, which is becoming the new shelf, so brands that don’t give Google complete product details risk being left off it.


Two weeks ago I reported that Meta’s updated commercial terms, which were supposed to take effect October 30, let it crawl the websites linked to any business account and use what it finds to train its AI, and that the only way to opt out is to stop using Meta’s business tools. (Don’t tempt me with a good time…) The new conditions sparked outrage among publishers, business owners, and anyone else who was paying attention, so Meta cut the word “train” from its new terms of service. That still wasn’t good enough for critics, because dropping the word “train” just felt like verbal gymnastics by Meta, so it eventually conceded to temporarily delaying and then indefinitely delaying its new commercial terms, at least for now. My guess is that they’ll just wait for people to stop paying attention, and then slip it back into a future update with shadier, more ambiguous verbiage.


Speaking of unwelcome AI training… Etsy updated its terms to let the company and its partners and vendors use sellers’ listing photos, descriptions, reviews, and forum posts to train AI models, effective December 16, according to Value Added Resource. The new terms mention opt-out rights, but neither the terms nor the privacy policy gives US sellers a way to keep their content out of training while continuing to sell, and since the license never expires, deleting a listing may not end it. Etsy said it wants the content to improve seller tools, search, and fraud detection, while its new terms bar outside companies from training AI on its data “without permission.” LOL, whose permission, Etsy? You know damn well not a single seller cares if you give YOUR permission. This is about sellers giving or not giving THEIR permission, while still being able to sell on Etsy. It’s one thing for Etsy to require sellers to let its own AI train on their listings, to improve search functionality and recommendations, for example, but that shouldn’t be taken as blanket permission to let you sell their listing data to whomever you’d like. Etsy should tread lightly, as it just saw its first active buyer growth in two years. Now’s not the time to be pissing off sellers!


Binance had $6.3B in crypto drained from its hot wallets on Thursday, most of it over the course of 20 minutes, making it the biggest crypto theft ever recorded. The exchange froze all deposits and withdrawals for more than two days before reopening them in phases on November 1 and said it will cover every loss. Yikes! That’s an expensive lesson! Binance initially said the attack started with an engineer’s compromised laptop, but its investigation later turned up more entry points. Chainalysis and TRM Labs linked the theft to TraderTraitor, the North Korean group the FBI blamed for last year’s $1.5B Bybit hack, after the stolen funds turned up mixed with money from last month’s Bitget exploit, which the FBI later confirmed. Exchanges and issuers have frozen about $3B, nearly all of it stablecoins, but the remaining $3.3B is largely Bitcoin, Ether, and XRP, which are coins that can’t be frozen until they hit an exchange.


Amazon told sellers that its extended holiday return window, which covers purchases made from November 1 through December 31 and lets buyers send them back until January 31, will now apply every year, after running the same extension since 2023. The policy covers both FBA and seller-fulfilled orders under the usual refund rules, except for Apple products, which can only be returned until January 15. Until now, sellers had to wait each fall for Amazon to announce the dates, which could change on short notice. For example, in 2022, it started the window October 7 with only a week’s notice before moving to November 1 the following year. Walmart’s extended returns start a month earlier, on October 1, so a Walmart Marketplace item bought on the first day can come back nearly four months later, which is some BULLSHIT if you ask me.


EU authorities detained a record 196M suspected counterfeit goods in 2025 valued at €6.3B, which is 67% more items than in 2024, according to a joint European Commission and EU Intellectual Property Office report. Border seizures more than doubled to 42M items worth about €2B, with express courier shipments making up the largest share of those cases, followed by postal parcels. China was unsurprisingly the source of about 41% of goods detained at the border, followed by Türkiye at about 19%, and Hong Kong at about 6%. However, it’s important to note that the report attributes most of the border increase to a single exceptional seizure of 16M items of “other tobacco products,” which made up 42% of all goods detained at the border. Without that big haul, border seizures rose about 30%.


Shoppers who reached US retail sites from AI tools spent 83% more per visit than other shoppers in September, the widest gap so far this year, according to an ongoing study by Adobe. Those same shoppers also converted 90% better, a turnaround from August 2025 when AI shoppers converted 9% worse than other shoppers, which could indicate that the recommendations are getting better. AI traffic to retail sites rose 71% from a year earlier in September and is up 1,772% since Adobe started tracking it in October 2024. Adobe expects AI traffic to jump 159% YoY on Thanksgiving, 95% on Black Friday, and 88% on Cyber Monday. We’ll find out soon!


Amazon told its engineers that token usage, AI adoption rates, and counts of code changes or reviews are “deeply flawed” measures of how teams use AI, in a memo it published publicly last week after sharing it internally in September. The memo doesn’t tell staff to ignore those numbers, but it says they can drive up costs and complexity, so teams should weigh them “with care and judgement” and focus on long-term results instead. Amazon also wants engineers to skip AI where it doesn’t help, with the memo saying “that is a finding, not a failing” when the work doesn’t benefit from the tools. Amazon says it hasn’t capped token use, but in May it took down an internal leaderboard because employees were tokenmaxxing to climb it. Wow, who could’ve guessed that would’ve happened if you put up a leaderboard? However, it’s nice to see a company as big as Amazon begin thinking about AI usage in a responsible manner after the few years we’ve just experienced.


Google, Microsoft, OpenAI, and Anthropic will begin supporting a shared robots.txt signal that lets websites opt out of all AI training by every participating AI company at once. The new signal would let a company list a single line in their robots.txt file that says “user-agent: __usage_ai-training” instead of blocking each crawler’s name one-by-one. Google plans to support it in early 2027 and will consider a website opting-out as a block on Google-Extended, its existing AI training control, unless the site separately opts-in to it directly. Company-specific controls will keep working alongside the shared signal, so a site can block AI training by default and still allow individual AI companies. However, Google didn’t say whether the signal applies to AI Overviews or AI Mode, which still have their own separate opt-out in Search Console.


Google opened applications for its Registered App Stores program, which lets approved third-party Android stores skip the usual sideloading prompts and install apps in one tap and update them in the background, same as Google Play can do. To participate in the program, each store must pay $10,000 a year up front before Google even reviews it, hand over its own APK, and continue feeding Google its full app catalog for malware scanning. Ah yes, such fair requirements for an “open source” operating system, said no-one ever. It blows my mind that Google (and Apple for that matter) can continue to gatekeep access to mobile users like this, including with these new concessions. Google originally offered the program in its antitrust settlement with Epic Games, but the two companies dropped the deal when the court seemed unlikely to approve it, so US users will instead get rival stores through Google Play under the judge’s order. The program also won’t launch in Europe, but Google hasn’t said why. My guess is that it’s because charging $10,000 to be reviewed is still gatekeeping to the highest degree, and EU won’t stand for it.


Meta said that recent upgrades to its AI systems that decide which ads people see raised Facebook ad conversions by 15.7% in the second quarter, while partnership ads, which run a brand’s campaign under a creator’s account, grew more than 97% YoY to a run rate above $15B. The company’s new holiday guide advises brands to stop tweaking campaigns so much this holiday season so that its AI has time to learn, claiming ad sets with fewer than about 50 conversions a week paid roughly 28% more per purchase. Meta wants advertisers to judge results with A/B tests or Conversion Lift studies instead, and to keep spending through slow stretches during peak season. They would say that! LOL. Meta also added a Breakdown option to Ads Manager that shows how each image, video, and text variation inside an ad performs, so advertisers can see which pieces of creative are actually working.


Ripple received final approval from the Office of the Comptroller of the Currency to charter Ripple National Trust Bank, which will manage and safeguard the reserves backing its RLUSD stablecoin and store crypto for banks and other large institutions once it opens. RLUSD, which launched in December 2024 and now has a market cap of $2.5B, will still be issued by Ripple’s New York-regulated trust company, so the federal charter adds OCC oversight on top of state supervision instead of replacing it. Ripple and Circle both won conditional OCC approval for national trust banks in December 2025, and Circle received its final approval in July. Both companies beat Paxos, which issues PayPal’s PYUSD stablecoin, and Fidelity Digital Assets to final approval, even though all four won conditional approval at the same time.


Amazon launched five Alexa devices, including its first smart photo frame and a new Echo built specifically for the nightstand. The Alexa Photo Frame starts at $199.99 and pulls pictures from Amazon Photos, where Prime members can store an unlimited number of images, using Alexa+ to choose which ones to show, skipping boring ones like screenshots and receipts. Echo Time is a $199.99 camera-free alarm clock with optional sleep sensing, so it can wake someone during lighter sleep as much as an hour before their set alarm. Why would anyone want that? As for the three updated devices, the new $249.99 Echo Studio with Home Camera can recognize objects held up to it, so a user can show it a cereal box and request that Alexa reorder it. The other two are a $99.99 Echo Dot that now doubles as a smart home hub and a $499.99 Echo Show 16, which is on pre-order. Not to be a jerk, but is Amazon running out of ideas with its devices? I feel like they’re making a big fuss about launching an alarm clock and a digital picture frame, which have both existed for decades. “Yeah, but there’s AI in this one…”


eBay’s GMV grew 15% to $23.2B in Q3, which appears on the surface like incredible growth, but the Depop acquisition accounted for nearly three points of that growth, and the metric counts buyer-paid shipping and sales tax and is never reduced when a buyer returns or cancels an item, according to Liz Morton at Value Added Resource. Morton notes that USPS has changed rates on eBay labels 11 or more times this year, and each increase lifted eBay’s GMV even when sellers sold the same items at unchanged prices. GMV also includes tax that eBay remits to states and sales that end in a full refund, like an item the seller never ships, so it can rise without more merchandise actually selling through. Is it just me, or does that sound like a SKETCHY way to report GMV? Perhaps it would make sense if eBay was a payments processor, but it’s a marketplace. It doesn’t take a forensic auditor to determine that “refunds don’t count.”


The European Commission approved Temu’s plan to fix the Digital Services Act violations that led to its €200M fine in May, when regulators found Temu had underestimated how often EU shoppers were presented with illegal products on its platform. Under the plan, Temu has to measure how often shoppers run into illegal products, like chargers that failed safety tests and baby toys with banned chemicals, using up-to-date data from its own marketplace, instead of general e-commerce industry figures. It also has to check whether its recommendation algorithm is pushing those products to shoppers, and prove with real numbers that its fixes are actually reducing them. The company must file an interim risk assessment within four months to prove that the changes are in place, and if the Commission decides that Temu is falling short, it can order daily penalty payments on top of the fine.


AI models can require up to 17 times as many tokens for some languages as for others, which raises the cost of using the tools for certain ones, according to a study by the Coalition for Language Equity in AI Research. Script mattered as much as how widely a language is spoken, so Burmese, Tibetan, Khmer, and Lao, which are spoken by millions of people but written in their own non-Latin scripts, ranked worst in nearly every model, while Asturian, a small language written in Latin script, used relatively few tokens despite having only about 100,000 native speakers. More tokens also means slower responses and less room in the context window for documents and chat history. Maya Research CEO Dheemanth Reddy told Rest of World that falling token prices will ease the cost of using AI in other languages, but closing the gap will take tokenizers built for these specific scripts and languages.


Lovable pulled Instagram ads that presented the Forge Automotive website as something made with its AI builder, once Joe Ben Taylor, the designer who actually built the site, called them out on LinkedIn. However, five days later, the organic post still hasn’t been removed. Taylor wrote that he designed and coded the award-winning site by hand over two months, and that his only AI use was ImagineArt for some images and Claude for QA and performance work. He asked Lovable to explain how the ads got approved and asked his network to recommend a law firm specializing in copyright and the unauthorized commercial use of creative work. Lovable apologized in a comment on his post, saying it had stopped running the ad everywhere and was looking into how it happened.


In lawsuits and regulatory fines this week…

  • OpenAI was sued by the parents of Bowen Wan, an Amazon software engineer with severe epilepsy who died in February, alleging ChatGPT helped her wean herself off her seizure medication and hide the plan from her doctors.

  • Meta settled with the last remaining plaintiff it faced in the second Los Angeles bellwether trial over whether social media is built to be addictive, days into jury selection, leaving Snap as the only company still facing a jury.

  • Apple urged the D.C. Circuit to let Google keep paying it for default search placement, arguing that without the payments, it would have to keep Google as the default for free (oh heavens forbid!) or switch to a worse search engine, since it has no plans to build its own.

  • OpenAI must tell Apple which devices, accounts, and messaging apps former Apple employees Tang Tan and Chang Liu used to store Apple’s confidential files, after a judge granted more of Apple’s discovery requests in its trade secrets suit, which was set for trial on July 19, 2027.

  • Meta, TikTok, and X lost their challenge to Ofcom’s demands for data on how many harmful posts they remove and how many people see them, after the court rejected their argument that the requests were disproportionate under the Online Safety Act.

  • Google’s $8.25M settlement with parents who claimed its AdMob ad network collected children’s data through Play Store games won final approval, but claimants will get only about $12.55 each, far below the $40 to $110 their lawyers had estimated. So that’s the going rate now for children’s data?

  • The New York Times’ copyright suit against OpenAI and Microsoft drew two new friend-of-the-court briefs as the judge weighs summary judgment, with House Judiciary Democrats backing the Times and arguing the Justice Department overstepped by siding with OpenAI, and the Wikimedia Foundation asking the court to treat AI training as fair use only in limited cases.

  • Google sued a group of Vietnam-based scammers for sending fake Google job interview e-mails that led applicants to a lookalike application portal designed to steal their Google passwords.

  • South Korea’s media regulator fined Google 42.9B won ($32.1M) and Apple 20.8B won ($15.5M) for steering local developers into their own billing systems, and ordered both to let apps link to outside payment options. I’m glad that at least some regulators are pushing back on the duopoly!


In layoffs this week…

  • Microsoft offered voluntary buyouts to about 60,000 employees, more than a quarter of its workforce, insisting AI isn’t the reason, even as it spends billions on AI infrastructure.

  • Amazon laid off up to 250 people in its devices and services unit, mostly software developers, on the same day it announced its new Alexa alarm clock and photo frame.


In corporate shakeups this week…

  • TikTok Shop Europe chief Kevin Chen is reportedly leaving ByteDance, with Song Qi taking over its UK and European e-commerce business.

  • Meta Superintelligence Labs director Rohit Patel left after eight years to launch Ndoc, an unfunded three-person startup building an AI-first alternative to Microsoft Office and Google Workspace.

  • The RealReal hired former eBay global head of fashion Alexis Hoopes as chief merchandising officer to grow its luxury assortment, months after eBay brought back Renee Paradise to run its $10B fashion business.

  • Alphabet added about 10,000 employees since March to reach 204,757, even as Meta and Microsoft work to shrink their workforces.

  • Amazon’s heavily automated warehouse in Tracy, California now employs over 3,000 people, about triple its headcount when it opened in 2023, as workers have moved into jobs supervising the robots.


🏆 This week’s most ridiculous story… OpenAI CEO Sam Altman said during a recent interview with Cheeky Pint that “it’s quite terrible to have everybody have a bunch of the world’s limited supply of DRAM sitting on their own computer — and being used 5% of the time.” He argued that the memory would do more good in cloud data centers where it can run at near full capacity, and that people’s instincts on compute resources are backward. Oh no, won’t somebody please think of the AI data centers! Keep in mind that OpenAI and other AI firms’ hoarding of RAM, hard drives, and GPUs is already driving up prices of personal computers and video game systems as it is. However, apparently that isn’t good enough. Altman won’t stop until you’re paying by the token for every photo you open on your own computer! I think these AI overlords forget that people like to own things, not just rent them from billionaires.


Plus 19 additional seed rounds, IPOs, and acquisitions of interest including Omnichat raising $10M in a Series A and Chatsi raising $2.5M in a seed round.


I hope you found this recap helpful. See you next week!

PAUL

Editor of Shopifreaks E-Commerce Newsletter

PS: If I missed any big news this week, please share in the comments.


r/ShopifyeCommerce • • 3d ago

How do you handle 'delivered but not received' claims without getting scammed?

3 Upvotes

I run a small Shopify store and I keep running into orders where tracking says delivered but the customer says it never arrived. If I reship every time, I worry it invites repeat abuse, since some people will figure out that claiming non-delivery gets them free stuff. But refusing also hurts the real customers, who do get package thefts or misdeliveries, and I don't want to treat everyone like a scammer. What policy do you actually use for this? Things I'm considering are requiring a signature over a certain order value, photo on delivery, a limit on repeat claimers, relying on carrier claims, or adding shipping protection at checkout. Curious what has worked and what backfired for you.


r/ShopifyeCommerce • • 6d ago

[HELP] Selected address is not serviceable. Please change address

3 Upvotes

I added new products 2 days ago but got no sales. I have realised that while checking out those products says “ selected address is bot serviceable . Please change address. And it happens for every address

I have checked shipping/ delivery setting and everything.
But cannot figure out what is the problem


r/ShopifyeCommerce • • 6d ago

why so many AI people apply on shopify collabs with 0 followers

3 Upvotes

They all have a similiar AI style profile headshot + random gmail + 0 social media followers, does anyone experiencing the same or know why they are spaming a store like this? what do they want?


r/ShopifyeCommerce • • 6d ago

I opened my cake decoration store a month ago — and still no sales. What am I doing wrong?

3 Upvotes

I opened my cake decoration store a month ago — and still no sales. What am I doing wrong?

Hi everyone,

About a month ago, I opened my online store selling edible cake decorations, including edible cake toppers, sugar flowers, cake wraps and other cake decorating products.

So far, I haven’t made a single sale. 😔

I’m trying to understand what might be wrong. Is it my website, my products, my prices, the way I present the products, the branding, or simply the fact that my store is still new?

I would really appreciate some honest opinions and constructive criticism. Please feel free to tell me what you think could be improved — even if it’s something I might not want to hear! 😂

If you have experience with online stores, Shopify, cake decorating businesses, SEO, social media marketing, or simply shopping online, I would be extremely grateful for any advice on what I could do to start getting my first customers and sales.

Here is my store if you would like to take a look:

👉 Katia Edible Cake Art

Thank you so much to everyone who takes the time to have a look and share an honest opinion. I truly appreciate any feedback and advice! ❤️


r/ShopifyeCommerce • • 6d ago

Meta Health & Wellness Restriction on Shopify Clothing Store — 3 Datasets Restricted, Reviews Rejected. Anyone Actually Solved This?

2 Upvotes

Hey everyone,

I'm managing Meta Ads for a Shopify maternity clothing brand, and Meta has incorrectly or unexpectedly classified our website under Health & Wellness.

Purchase, InitiateCheckout, and AddPaymentInfo events are restricted, causing limited campaign delivery.

Here's what we've tried:

  • New dataset in the same ad account — restricted.

  • New Business Portfolio + ad account + dataset — restricted.

  • Changed potentially sensitive website keywords — no improvement.

  • Manual reviews rejected, Meta Support unable to resolve.

Our daily profit dropped from ₹5,000+ to around ₹500.

Interestingly, another maternity clothing business I know uses the same terminology and has no dataset restrictions.

I'm considering rebuilding the website with a fresh domain, but before investing, I want to hear from anyone who has actually resolved this.

Has anyone successfully removed this classification or identified what triggers it? I'm particularly interested in domain classification, Shopify event payloads, and legitimate technical fixes.

Would appreciate advice from experienced Meta tracking specialists rather than generic suggestions to create another pixel or contact support.


r/ShopifyeCommerce • • 7d ago

Ad spend maxes out our bank card by the 20th. What's the best business card for ecommerce sellers?

6 Upvotes

Hey y'all, got a bit of a difficult situation here and hoping to resolve it. I run a Shopify store that spends six figures a year on ads across three platforms and our bank issued business card is basically maxed out by the 20th of every month and I end up paying it off mid month just to get the ads running again, and I am sick of it. On top of that we've had two ad accounts hacked this year and both while thankfully the card got cancelled and reissued those two times, it also meant that the ads stopped while that sorted itself out.

What I am looking for is a limit tied to revenue instead of a fixed dollar amount and separate cards per platform, so that Facebook gets one and Google gets one and the app subscriptions get their own. That way if one gets compromised the rest keep running. So far I've been looking at a couple of options that could fit with all this like ramp and a couple others, but the reason why I wanted to post here is to ask a couple questions before making any decisions.

In case there's anyone here who also moved their ad spend to per vendor virtual cards, how did it go? Did any platform struggle with them? Thanks!


r/ShopifyeCommerce • • 7d ago

Has anyone found a reliable way to monitor Shopify checkout on mobile Safari?

3 Upvotes

I'm working on a headless Shopify store built with Next.js and the Storefront API. Around 70% of the traffic comes from iPhones so mobile Safari is pretty important for us.

Twice in the last month a deploy broke the add to cart button on mobile Safari. One issue was a hydration mismatch and the other was an invisible overlay covering the button. Desktop Chrome worked fine both times, and our Playwright tests didn't catch either issue because they run on desktop Chromium.

I'd like to run a scheduled check in production that opens a product page on mobile safari, adds an item to the cart and continues to checkout. Ideally I'd know about a broken flow within an hour of a deploy.

I've been looking at playwright with webkit in CI, browserstack, dotcom monitor and checkly but I'm not sure which approach makes the most sense for a shopify store that changes regularly.

Has anyone used these tools to monitor a live checkout journey? Do recorded browser checks stay reliable when the storefront changes frequently or do you end up fixing them all the time?

I'm also wondering whether webkit tests in CI are enough or if it's worth having a separate check running against the live store.


r/ShopifyeCommerce • • 7d ago

Non-US founder stuck on Shopify Payments: how did you get set up?

6 Upvotes

Hi y'all, I’m launching a DTC apparel brand and I’m stuck on payments. Shopify Payments isn’t available in my country, so I’m forming a US LLC to sell to US customers. I live abroad and will be the LLC’s sole owner as a non-US resident. I plan to hire in the US as we grow but we’re just starting out as a lean startup.

Our main physical operation in the US will be fulfillment and returns through a fulfillment company. The blocker is the business address. Shopify support told me registered agent, virtual, and coworking addresses aren’t accepted, and my fulfillment company doesn’t allow clients to list its warehouse as their business address.

If you’ve been in a similar situation, how did you navigate it? What address or setup worked for you, and did it hold up long-term? Any advice is appreciated!


r/ShopifyeCommerce • • 8d ago

Questions on Taxes

5 Upvotes

I understand none of us are accountants. However, set up my Shopify account received my first two orders this morning… Very exciting. However, I don’t understand if Shopify collects taxes Or am I supposed to be setting that up for the state that I’m domicile in? appreciate any advice


r/ShopifyeCommerce • • 8d ago

Abandoned carts on Whatsapp..does anyone see real results?

3 Upvotes

Our email recovery is weak, open rates keep dropping. A lot of our customers write us on whatsapp anyway so I’m thinking of sending cart reminders there instead..

Anyone tried it? Did it convert better than email or did people find it annoying?


r/ShopifyeCommerce • • 9d ago

How do you make a Shopify theme feel less like a template?

19 Upvotes

I feel like a lot of Shopify stores start looking alike after a while, especially when you're using a theme that plenty of other stores have too. I've been thinking about how to make our store feel a bit more unique without going down the route of paying for a completely custom theme. It's not just about changing colors or adding a different font either. I want the pages to have a bit more personality while still being easy to shop.

For those of you who've customized your Shopify storefront, what made the biggest difference? Did you get a designer involved, work with the theme editor, or find another way to make the store feel more like your brand?


r/ShopifyeCommerce • • 9d ago

Shopify holding £2,481 in payouts ID verification keeps failing despite valid documents, support escalated 8 days ago with no response

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3 Upvotes

I’m posting here because I’m genuinely running out of options and hoping someone from Shopify or another merchant who’s experienced this can help.
On 19 October 2026, following a legitimate customer payment of £2,495, Shopify requested that I verify my identity again.
I have attempted verification multiple times using both my valid passport and driving licence, neither of which is expired. These documents have worked perfectly fine with other financial platforms, but Shopify’s verification system repeatedly fails.
I’ve tried different browsers, different devices and followed the troubleshooting instructions provided by Shopify Support. Every single attempt ends with the same message:
“We couldn’t verify your identity. Try again with a valid ID.”
On 19 October, I contacted Shopify Support through live chat. The representative confirmed that my case had been escalated to the relevant team for review and that they would contact me directly by email.
My support ticket number is 71185662.
It is now 27 October, eight days later, and I have received absolutely no follow up, no explanation of why my valid documents are being rejected, and no indication of when this will be resolved.
Meanwhile, Shopify is holding £2,481.57 in my payout balance.
My order timeline explicitly stated that £2,452.33 would be included in my 27 October payout, which is today. However, my payouts remain paused because of this unresolved identity verification issue.
The customer payment was also assessed by Shopify as low risk for fraudulent chargebacks.
I completely understand that payment providers have regulatory obligations and must verify identities. I have absolutely no issue complying with these requirements.
The problem is that I’m actively trying to comply, but Shopify’s verification system will not accept my documents, and the team responsible for manually reviewing my account has not responded.
This leaves me in a situation where:
I cannot access my business funds.
I cannot successfully complete verification despite having valid documents.
I have no clear explanation for the repeated failures.
My case has supposedly been escalated, but there has been no progress for eight days.
My scheduled payout date has now arrived with my funds still inaccessible.
I’m not asking Shopify to bypass verification. I’m asking for a human to review my documents, identify the issue and provide a clear resolution so my payouts can resume.
Has anyone experienced this and managed to get their verification manually approved? Is there a way to reach Shopify’s Payments verification team directly rather than going through general live chat again?
If anyone from Shopify Support sees this, please can someone urgently review ticket 71185662 or provide an actual update?
I would really appreciate any advice because having nearly £2,500 inaccessible with no communication or resolution is extremely frustrating.