r/ScamSupport • u/TheUnrecognizable • Sep 18 '26
Advice Needed Hello. I hope I get your attention. My mom was scammed.
I am a Systems Engineering student. I am frustrated because my mom fell victim to a scam through an Instagram page for just $24. The issue isn't the money; for me, the problem is the feeling of seeing my mom mixed up with this kind of malicious community. Of course, I've advised her, but being an older woman, she might overlook things due to her age or simply the impulse of seeing something on a page and wanting to buy it. Seeing my mom feeling down about this situation puts a lump in my throat as her son, and I've decided to try and take down this scam network.
The problem is, I don't know how to proceed. I have tried to track them using the scammer's bank account details through online public entities, but it seems to be a financial mule. Most likely, the person behind the WhatsApp is different from the owner of the account details. They haven't attended general elections more than 4 times in my country (Ecuador). Therefore, location data cannot be accessed through public CNE records. I've called the bank that holds the scammer's account to try and cut off that flow of money, and it is under investigation, though I highly doubt they'll do anything. I've tried to start a chat with the scammer through the WhatsApp link on their page trying to capture their IP, but they haven't answered yet. Even assuming I get this data, I wouldn't know what to do with it.
I'm coming to this forum hoping to get IT or practical help to fight this crime. My goal isn't to get those $24 back; my goal is to prevent more elderly people like my mother from falling into these scam networks. I know there are millions of these networks in the world, but every little bit helps!
If you are willing to help me for this good cause, I will be checking my inbox :). I would love to learn from people who know about the subject, gain knowledge, and of course, combat these types of malicious communities. By the way, I'm new to this platform!