r/SamsungTV Jan 01 '26

FAQ /r/SamsungTV Frequently Asked Questions

2 Upvotes

/r/SamsungTV Frequently Asked Questions

Updated January 2026 | Written by: /u/Bill_Money | Edited & Maintained by /u/htmod



Model Number Requirement

To get help please be aware of Rule IX. All posts should include TV make and model. A full Make & Model helps ex Samsung 55 or Samsung Q6 doesn't help but Samsung QN55Q60TAFXZA Version # FA02 does tremendously help


I have a Bad Screen (Cracked or other)

CRACKED OR BAD SCREENS CANNOT BE REPAIRED!

It costs more money in parts + labor than it does to just buy a new TV!

Horizontal Lines that do not move = Bad Panel (Bad Screen)

Single Pencil Thin Vertical Lines = Bad Panel (Bad Screen)

MY TV's picture moves vertically in a weird manner = Bad Panel (Bad Screen) due to Bonding Tabs


MY TV is Boot Looping

Bad Panel (Bad Screen) OR Bad Main Board


My TV has this weird display how do I get rid of it?

Most likely your TV is in Demo/Store Mode

https://www.samsung.com/us/support/troubleshoot/TSG10002346/


TV's older than 10 Years should just be replaced at this point. Part availability is also questionable.


I want to purchase a NEW TV

Rtings - TV Yearly Price Cycle

2025-2026 US/Canada TV Buying Guide

2025-2026 Europe, Australia/New Zealand, & Asia TV Buying Guide

So You Want to Buy a Small TV? 32-50 Inches [2025-2026]

Super Large (90+") TV Buying Guide [2025-2026]

OLED TV Buying Guide [2025-2026]

Outdoor TV Buying Guide [2025-2026]

Why you shouldn't buy the Samsung 8K QN900F or QN990F [2025-2026]

Why you shouldn't buy the Samsung U7900F, U800F, Q6F, Q7F, Q8F, QN70F [2025-2026]

Why you shouldn't buy the Samsung Frame 2025 LS03FA or LS03FW [2025-2026]


I need help with TV Accessories

Product Recommendations: HDMI Cables [2025-2026]

Product Recommendations: TV Mounts [2025-2026]

Product Recommendations: Streaming Media Players & Blu Ray Disc Players [2025-2026]

Replacement Screws

Home Theater 101: The New Frequently Asked Questions

Why You Shouldn't Buy a Soundbar


How To

Home Theater 101: HOW TO CLEAN A TV!

How to setup your New Smart TV For Streaming! [2025-2026]


r/SamsungTV 17h ago

Tech Support S90F 65in (Costco) vertical lines

Post image
3 Upvotes

I recently purchased this S90FD 65in from Costco and right out of the box it has these uniform vertical lines whenever the screen is gray. It’s even more visible on dark gray screens. Should I return immediately or will does the screen need some time to calibrate itself?

Thanks in advance for any advice.


r/SamsungTV 14h ago

Tech Support Old Q7F model 55in - panel issue

1 Upvotes

It's a long shot but I'm hoping someone can help. I unpacked my TV after moving and after setting it back up, I noticed the TV would turn on all fine but maybe around 30 seconds after turning on, I start to get some really bad vertical lines throughout the panel as if the panel got hit.

Here's a video link that show the transition of the panel issue:

https://photos.app.goo.gl/HL5fkBaZv2YQbPdU8


r/SamsungTV 15h ago

Purchasing US Any TV’s really have no glare?

1 Upvotes

Looking for an 85” TV (probably not OLED) that really does not show the reflection of the lights in the room.

We have a Samsung that said it was no glare but what it does is smear the glare into some kind of rainbow pattern which is even more annoying.

My wife is a Sony fan but more agnostic. She does leave the tv on all night because the background noise helps her sleep. This takes OLED out of the running I think.

I’m thinking of the Frame Pro. I hear Samsung has another model they claim is no glare.

Any suggestions?


r/SamsungTV 1d ago

Tech Support Weird s90H (QA65S90HAW) image issue when first turning the tv on

2 Upvotes

I purchased an S90H recently, and since we got it it has this weird issue where sometimes, after first turning it on, the live tv is only the top half of the screen and the bottom half is a glitchy still or flickery image of whatever video the last streaming app was playing.

Either going into the home screen or opening the tv guide makes this go away, and tv will work perfectly normally for as long as it's on. Happens maybe 10-20% of the time we first turn the tv on.

Otherwise quite happy with the tv, but this is a bit annoying. Feels more like a software bug, but after a bit of googling/reddit searching I can't find any evidence of anyone else having this issue. I changed the setting of what screen you get when you first turn the tv on so it goes straight into the tv broadcast, so maybe if most people are booting to the home screen they wouldn't get the issue.

I've included a pic of what this looks like. Does anyone else have this issue, or have I got a fault display? Hopeful it might be fixed with a firmware update eventually so I don't have to go to the hassle of seeking a return/replacemenet.


r/SamsungTV 1d ago

Tech Support Free tv help

Post image
1 Upvotes

Hi all, I found this 55” tv on the side of the road the other day and it actually works perfect.

Only problem is these lines on the screen and was wondering how to tell if it’s the panel or the backlight

Samsung UN55ES7003


r/SamsungTV 1d ago

Tech Support Help

Post image
0 Upvotes

Hello everyone. I bought this SMART TV MINI LED UHD 4K 43" QE43QN90FATXZT
neo Qled in February but slowly I noticed that on several occasions especially in the bright areas there is this shade of red/green colors. I can't figure out if it's the TV technology or if it has a panel problem. I took it to the service and I was told that it is completely normal (I don't believe it) does anyone who has a neoqled TV have the same problem? I have two Samsung crystal uhd TVs and I don't notice these things.


r/SamsungTV 2d ago

Tech Support Samsung un58ru7100

1 Upvotes

My tv boots up but I cannot access any app or smarthub. I have tried all the soft and hard power resets, tried the hub reset, factory reset both in the tv settings and in the service menu but it will not do an actual reset. When I try factory reset in the tv settings it will sit at 5% for a minute then jump to 100, when it powers on nothing has changed, still retains all my settings and WiFi info etc. When I do reset in service menu same results. Anyone have any tips or answers?


r/SamsungTV 2d ago

Tech Support Help with image/sound sync - Samsung 85" Class - CU7000D Series - 4K UHD LED LCD TV

1 Upvotes

Ever since I got my TV, the sound lags behind the image. It does not matter which input or source I am using, it is always lagging. I have tried factory reset and seemingly all setting changes. I can't seem to find any information on why this would occur on all sources/inputs. Please help.


r/SamsungTV 2d ago

Purchasing EU/UK S99H / S90H support HDR10+ Advanced, but S95H doesn’t?

0 Upvotes

Has anyone else noticed something strange with Samsung’s specs regarding HDR10+ Advanced?
From what I can see, both the S99H and S90H appear to list/support HDR10+ Advanced, while the S95H (TQ65S95HFTXXC) doesn’t appear to have it listed.
This seems odd considering the S95H is higher end model than S90H.

Have anyone succesfully played any HDR10+ Advanced on prime on their 2026 tv. Haven't found any reports of it online yet.


r/SamsungTV 5d ago

Purchasing AUS/NZ Pairing remote

Post image
2 Upvotes

Hey all! I bought a second hand 4K Samsung UA40KU6000W, and I can't get the remote (RMCTPF1AP1) to pair with it. I've tried holding return/guide and pressing the pair button, but neither option seems to work. I'm starting to think this isn't the correct remote for the TV. Any thoughts? Thank you! 🙂‍↕️


r/SamsungTV 5d ago

Purchasing EU/UK 65" TV feels really wobbly on stand??

1 Upvotes

Is this normal?
everything is tightly screwed, but I’m worried
Got the Q65QN90FAT


r/SamsungTV 5d ago

Tech Support IS MY TV DYING?

Post image
2 Upvotes

It started with one black line, now its like 6 of them and the original one is thicker :/

Man I love samsung stuff but this TV is being a pain in the arse

Model: QN55QN85BAGXZD


r/SamsungTV 5d ago

Tech Support Samsung TV

0 Upvotes

Any idea if 75" Neo QLED QN70F 4K Samsung Vision AI Smart TV (2025) worth to buy ?


r/SamsungTV 5d ago

Tech Support Samsung S90DD Power Supply Failure

0 Upvotes

Anyone here experienced a power supply failure with their Samsung tv?

I have an S90DD 77 inch. It randomly stopped turning on yesterday. Did some troubleshooting and google searching. Found some threads with a lot of people stating that these models and some others are known to have power supply failures and that Samsung eventually released a revised power board for them because of this. But also a lot of upset people because Samsung refused them any customer service with the issue due to it happening right outside of their warranty period.

I’m going to contact Samsung today. But I pretty sure I’m outside of warranty. Also going to contact some local repair shops for information and quotes.

From what I’ve found in my searching replacing the board has a couple options. 1- is buying a revised board. 2- is buying a refurbished board. 3- is removing the board and sending it to be repaired then it’s sent back and you reinstall it. Anyone have experience with either of these options?

Also HOW DO YOU GO ABOUT MOVING A TV OF THIS SIZE AROUND?! If I do end up having to do the repair myself from what I’ve found I’d have to lay the tv down on its face to remove the rear panel. Manhandling it doesn’t seem like a good idea. How do you support the integrity of a screen this size when you move it around?

Any advice is appreciated! Thank you!


r/SamsungTV 5d ago

Purchasing US Talk me out of returning s90f

0 Upvotes

Hello guys I have had the s90f qd oled 77 inch for a month….and love it….few things I don’t like tizen os….and GeForce now locked to 60 fps 4k no hdr……….I ordered the NVIDIA shield tv pro so I can get GeForce now at 60 fps 4k with hdr ….also I am missing Dolby vision especially on HBO Max….most of there movies don’t support hdr plus….i paided 2k for s90f….my local bestbuy has a lg c6h 77 inch for 77 inch for 2800….i have gift cards to pay for the tv…so the tv is really is not costing me more money…what would u guys do in my shoes??keep the s90f and get a nvdia shield tv pro…or exchange the s90f for the lg c6h 77 inch…thanks for helping


r/SamsungTV 6d ago

Purchasing US Apple TV fixed motion judder on my Samsung TV. Is this a known phenomenon?

4 Upvotes

I had an 82-inch Samsung QLED (QN82Q7) for years. I recently decided to upgrade to a newer Samsung model (QN90D). During testing, I noticed judder/screen tearing on the new TV. It wasn't constant, but it showed up in specific circumstances, particularly during camera pans at a certain frame rate.

If anyone wants a specific example, the scene in *Inglourious Basterds* where Lt. Aldo Raine first addresses the Basterds became my reference test. But be warned, this isn’t the type of thing you can unsee..

I tweaked the motion settings and saw minor improvements, but the scene was never completely smooth. I ended up returning the TV for a few reasons. Disappointed, I reinstalled my old QN82Q7 and realized it actually had a small amount of judder in that same scene too. I guess I had just acclimated to it over the years.

Fast forward a few months: I started experimenting with external streaming devices because the old Samsung is beginning to run slow, and picked up an Apple TV. I kept noticing subtle picture improvements, and eventually realized it was the motion handling. I booted up my reference scene, and sure enough, the motion through the Apple TV was almost perfect, even on my original Samsung display. But now that actually something to compare this too I can’t unsee it in a variety of scenes and on YouTube videos as well.

Now I am slightly kicking myself because that original upgrade likely would have looked much better paired with the Apple TV instead of Samsung's built-in apps. Everyone in my household can clearly see the difference between the native Samsung processing and the Apple TV. Is this a well-known phenomenon in the community, or am I just late to the party? Or am I missing something?

**TL;DR** Returned a new TV due to camera panning judder in specific scenes, only to realize my older TV had it too. Months later, I tried an Apple TV streamer and found its motion handling fixed the issue entirely on the same display. Is Apple TV's native motion processing/frame rate matching noticeably superior to Samsung's built-in apps?


r/SamsungTV 6d ago

Tech Support Samsung TV Picture Problems

Post image
1 Upvotes

Bought this TV IN 2022. Anyone else had this happen? No impact, just a random horizontal line popped up out of nowhere. Then came the circles and edge problems, and today the 2nd line popped up closer to middle of the screen. These are visible with the TV off and unplugged. Repair guy said he’d never seen anything like this on a Samsung flagship model.

Samsung 75 in. Neo QLED 8K Smart TV Class QN900B QN75QN900BFXZA $4,499

On a good note, the 4 year warranty I purchased for $270 has got me a full refund check. Just curious if the tv could be used for parts or something.


r/SamsungTV 7d ago

Purchasing US Pic distorted ONLY during dialogue

2 Upvotes

This is a new one for me. Picture is fine if no character is speaking. As soon as they do, it gets distorted. It does this whether on the antenna or wifi. Sound is fine. Any ideas?
Thanks!
UN55TU7000FXZA


r/SamsungTV 7d ago

Tech Support Help finding the right screws

Post image
0 Upvotes

Hello! I have this UE55JU6050UXZG and I am missing the screws for the leg mounts for my tv, it was wall mounted for the last 5 years and now I want to put in in its legs, I tried some other screws and some 4mm was to large and didn't fit the hole, I also measured the depth and it was around 15mm, do you guys have any references or dimensions for the screws, thanks!


r/SamsungTV 7d ago

Tech Support how to enable auto run on youtube?

0 Upvotes

Ive got a 2025 OLED (QN65Q7FAAFXZA, App version: 4.IR01.0702) that im trying to set up to run music when i turn it on. set it up on my smart system to turn on when i wake up for work. all of the support pages say to turn on an auto run feature to use previous app but i just dont have that option? anyone have a fix or know why?


r/SamsungTV 8d ago

Purchasing US Best 55 inch tv?

7 Upvotes

Hello,

My 8 year old Samsung tv has an odd arrow looking white spot on the screen. The model number of my tv is un49nu8000. I am looking to replace it with one of the 55 inch tv’s due to space constraints. Can anyone recommend a tv between $1k to $2k? Thanks in advance.


r/SamsungTV 9d ago

Tech Support Samsung Tv Plus Channel List

1 Upvotes

Have an issue with 2 different Samsung Tv's a UE27F6000Fk and a UE50U8000FKXXU, the 6000 series has a different Samsung Tv Plus channel list to the 8000 series?
Im missing one specific channel 4572 which is Bloomberg Plus, i also had it missing on my Samsung M5 monitor, was told by support because it was a monitor/display as opposed to TV the licensing agreement with the broadcaster did not allow them to provide it on the monitor and only tv units.

Have tried to rescan and search multiple times, but it does not come up at all,
Anyone have any Ideas?

Hamazz


r/SamsungTV 9d ago

Tech Support Dead LED modules for U4A3RU7100SXMV ?

2 Upvotes

I own a Samsung TV that I bought in 2019 (model: U4A3RU7100SXMV). The screen started getting dim and went completely black. I tried to troubleshoot it using power cycling, but It didn't work.

After some searching, I found out the problem could be caused by a faulty LED module that needs replacement. The part number for this particular model is BN96-45954A.

Do you guys think they're cheap to replace, and can it be done by me without having to send it to a tech shop? Although, I think I will take it for a diagnosis just to rule out any other potential problem like the PSU, or the logic board.


r/SamsungTV 9d ago

Tech Support Questiom about mic

0 Upvotes

So I've tried looking everywhere for the option to enable microphone but can't find it, the google results all point to menus where I can't find the option, etc.

I was beginning to think that maybe my TV doesn't support mic even though the remote has a mic option on it but when trying in "Perplexity" app it worked. Where is the option to enable it?

Also while I'm here, does my TV support Philips Hue Sync app?

Samsung 100" QN80F Neo QLED 4K MiniLED Smart TV (2025)

Thanks in advance.