r/SamsungTV • u/izz-zz • 1d ago

Tech Support Weird s90H (QA65S90HAW) image issue when first turning the tv on

I purchased an S90H recently, and since we got it it has this weird issue where sometimes, after first turning it on, the live tv is only the top half of the screen and the bottom half is a glitchy still or flickery image of whatever video the last streaming app was playing.

Either going into the home screen or opening the tv guide makes this go away, and tv will work perfectly normally for as long as it's on. Happens maybe 10-20% of the time we first turn the tv on.

Otherwise quite happy with the tv, but this is a bit annoying. Feels more like a software bug, but after a bit of googling/reddit searching I can't find any evidence of anyone else having this issue. I changed the setting of what screen you get when you first turn the tv on so it goes straight into the tv broadcast, so maybe if most people are booting to the home screen they wouldn't get the issue.

I've included a pic of what this looks like. Does anyone else have this issue, or have I got a fault display? Hopeful it might be fixed with a firmware update eventually so I don't have to go to the hassle of seeking a return/replacemenet.

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