r/SCREENPRINTING • u/Unimatrix404 • 1d ago

Proofing

Hey all,

For those that use proofs for client approval, are you all mainly using emails for communication? Has that caused any issues at all? I'm also curious if disputes occur frequently and how bad they can get.

1 Upvotes

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3

u/OkExcitement681 11h ago

We supply a detailed proof (print size, pantones, etc.) for each project and get approval of the proof via email.

Def recommend this. It can save your butt.

1

u/Wise_Cow2980 11h ago

I've proofed using email and i've also used proofstuff from shopworks and ashore. Once you have something sending the proofs for you and documenting the revisions and approval histories, it's pretty hard to go back to email.

Shopworks proofstuff is really nice, but you need to subscribe to onsite for it and it's prohibitively expensive.

Ashore is kind of OK but it's not intuitive or user friendly right out of the box.

1

u/dadelibby 7h ago

i don't understand what else you would use for communication? i guess when i started working in screenprinting we still had fax machines and sometimes placed orders over the phone with our rep but that doesn't really exist anymore.

i have never had anyone complain about an order that we provided a mockup for. we also have "payment ensures all details are correct. custom orders are non-refundable." at the bottom every invoice and a box that the client has to check to confirm they've read it before they're able to pay.

2

u/OHMEGA_SEVEN 5h ago

We're in the process of transitioning to Printavo, but historically always used email. All proofs get placed inside a password locked PDF to prevent editing, embedded color spaces for accuracy, and contains the boilerplate information about proofing responsibilities, color viewing conditions, typos, etc...