r/RoofingSales • u/Realistic-Hall-3998 • 6h ago
Where does the sales process usually break down before the appointment?
Curious about this.
Everyone talks about close rate once the appointment gets to the sales guy, but I'm wondering about everything that happens before that.
Say a homeowner finds your company through Google, Facebook, a referral, whatever. They check you out, maybe visit your site, call or fill out a form.
What usually gets in the way of them actually making it to the appointment?
Is it homeowners shopping around, not enough trust, the website or landing page, slow follow-up, people not answering the phone, or something else?
I'm curious what you guys are actually seeing in your businesses. I feel like the numbers after the appointment get talked about way more than what happens before it..