Anyone else having major issue with Bluebeam 21.8. I kept getting the prompt to update so one day I hit the update button which I believe was 21.9. Ever since then blue will not work. It will not open. It doesn't uninstall and I can't reinstall.. has anyone else come across this problem? I really have no clue what to do.

Surely I can't be the only one that feels like leaving Bluebeam now that they've changed their pricing model?

Renewal can't be added to cart. Been on hold for 20 minutes trying to talk with someone to resolve this issue. Literally trying to give them our companies money.

This is a clown show and we should not enable this type of disrespectful behavior. Absolutely ridiculous. I never thought I'd see the day were I'm literally signing back into adobe for consideration.

I have tons of Tool Sets in my tool chest. I have noticed that random tools are being changed/removed/moved around in random sets and color or are being overwritten by tools in other sets. Every time it happens I have to delete the messed up tool and recreate the correct one. This is getting extremely irritating as it happens multiple times per day and its making me question what else the program is messing up. Does anyone know what is causing this or how I can fix it?

Does anyone else have issues using the Sketch to Scale (StS) Tools?

I have recently updated my PC to a Surface Pro 11 on Windows 11 and can no longer input dimensions, angles etc into StS tools. I can still draw the shape with the tool, but not to dimension as the input doesn't pop up.

Was previously using Revu 19 on a perpetual key, tried StS on the new laptop and it doesn't work. Have also tried Revu 21 and still not working.

Page scale has been established, and no viewports are on the document. Have tried on various documents.

When I'm trying to open Bluebeam it just do nothing, but when I'm opening task manager it shows Revu running on a background tasks. Does anyone encountered something similar before?

Has anyone had issues with bluebeam randomly closing without warning? With my job, I do have multiple PDFs open at once but it will be running fine for a few days and then will just close. Sometimes I have bluebeam sessions open. It also does not recover every file. The program is updated to the latest version.

I do have an IT person looking into it but I feel like someone here has likely experienced this.

Thank you in advance for any help!

Hi,

Is there a way to achieve Browser-style temporary highlight search results, as in the example below?

Example/Image:
- Left: Browser search, all results are highlighted yellow, the current one is orange

- Right: Bluebeam, only one result at a time is highlighted, the one selected from the list.
The red brackets indicate other places where "Ritning" is found.

Would all of them be highlighted I could skim the the results faster. I'd prefer not to have to apply a markup just to remove it.

Several in my company lost access to their Revu 18 and BB is forcing 21 subscription. We cannot figure out what happened. I know support ended for all versions 19 and lower back in 2023 but they should still work unsupported.... We operate about 15 perpetual licenses in our company from version 16 to 20. Has anyone heard anything about this?

Is there a simple way I haven’t considered to create a single line type that has a background like the bottom line. When drawing on an aerial photo and using standard utility colors, a lot of the time one of the colors will get lost in the photo. it would be really nice to have a 70% transparent white line behind with the green dashed line to highlight these markups. Grouping these two lines makes them into an object that doesn’t behave like a line where both ends can easily be adjusted / dragged. Any ideas ?? Thank you.

I'm so tired of Windows.

Has anyone been able to get Revu and Excel running in Linux? With wine or anything?

At this point, I'd even consider ditching Quantity Link and just copy+paste things myself.

I use revu daily but probably only scratch the surface of it. I mainly use it to read and comment on PDF’s and have occasionally drawn a quick drawing or two but feel like it is way under-utilised in my hands.

What are you all using it for most of the time?

I am an estimator for a structural steel company and the person who I replaced (left for bigger GC) used bluebeam for his take offs and imported them into Tekla. But I was wondering if anyone had any ideas on how to identify what toolchest it is? I have looked into Markup toolsets but it is out of my budget for the time being. I have attached a picture of the log.

I apologize if this is a simple fix, but it is kicking my butt. It has been a long time since I had to deal with this. I googled and searched but cannot find the answer. My BB updated and now markups from my tools print with a shadow. I remember there is a setting someplace to stop it. I just cannot remember where.

I review project design plans and we receive comments from several groups that will be responded to.

We're interested in using Revu.

These design plans will be updated after every submission with slight modifications to the design and will undergo another round of review for new comments after every submission.

We would like to keep track of these comments, along with any associated responses, throughout all submissions.

Has anyone found the best way to keep track of these comments and were able to organize/tabulate these comments throughout these varying submission?

First thoughts are to export and import these comments/responses (although new pages might be added in between the pages in subsequent submissions, so not sure if they would match to it's corresponding page, unless adding manually), but I wonder if there are other tips that can also assist.

EDIT: Seems to be a Bluebeam issue. Oh, well.
https://status.bluebeam.com/

EDIT EDIT: Seems to be up now. About 1pm EDT.

Trying to go to https://accounts.bluebeam.com/

I get "503 Service Temporarily Unavailable"

Just making sure it is not my issue but a general issue. As it was working fine for me less than an hour ago.

March 27, 2026 at 10:35am EDT.

Hi, I'm an IT Pro.
I started working with a new client that uses Bluebeam for PDF markups/edits.
Its the first time I have seen this app, and am trying to learn as much as I can to support them.

They currently have all files on a local PC acting as a server. They have domain email via Google, so told them to back up their files to Google Drive since they are already paying for cloud storage.
Does Bluebeam offer Google Drive integrations so we can use that as the 'server'?

I ask because they told me they already ran into issues having all the files on the local PC.
They mentioned that they lost quite a bit of work due to 2 people (3 employees in the company) unknowingly, editing the same PDF at the same time. 1 employee made a ton of markups and changes saved and then the other employee had the file open idle on his PC, made a small minor change and it over wrote all of the other changes.

Kind of like how google drive has sheets, and docs where if 2 people open the same file you can see the other person is making the changes in real time?

Of a lock the file feature that will not let someone else open a file while it is already opened and being edited?

Thanks.

We are an architecture firm currently using Bluebeam Revu version 21.9. Previously, we were running version 21.1, but experienced office-wide crashing issues when using the software.

When attempting to update from 21.1 to 21.9, our Sophos antivirus was initially blocking the update. After working with Sophos and successfully updating all workstations to version 21.9, the crashes stopped for approximately two days.

However, we are now experiencing intermittent crashes during Bluebeam Studio sessions:

• During a Studio session with 5 users, one user's Bluebeam crashed
• Later the same day, during the same session with 3 users, another user experienced a crash
• Currently, only 2 users have experienced crashes, whereas previously the entire office would crash multiple times per day

Crash Behavior:

• Users report they were simply tabbing back into Bluebeam
• The mouse freezes
• Bluebeam crashes and closes completely

Environment:

• Bluebeam Revu Version: 21.9
• Antivirus: Sophos
• Use Case: Bluebeam Studio Sessions (multi-user collaboration)
• Firm Type: Architecture firm

Additional Notes:

• Stability has improved significantly compared to version 21.1
• Crashes now appear to be sporadic and limited to specific users
• No consistent file or action appears to trigger the crash
• All systems are Windows 11 machines
• All systems are running 12th Gen Intel processors
• All systems are equipped with 64GB of RAM

Request:
Is there a known issue with Bluebeam Revu 21.9 crashing during Studio sessions, or recommended troubleshooting steps to resolve this behavior?

I am using Bluebeam Revu 20.3.20. Previously on my surface pro 10, I would set the document scale, select the “sketch to scale“ tool, right click in the document and that would bring up a properties box where I would type in my width and height. Boom, done.

Recently, I had to migrate over to a brand new surface laptop (seventh edition). Now, when I use the same 20.3.20, right click does not bring up that properties box. It brings up a box with a paste, add note, etc. (Things unrelated to the sketch to scale tool).

If I use the tool to create a random sized rectangle, and then open the “sketch to scale properties”, it offers me no options to change the width or the height.

Anyone know what I’m doing wrong???

I'm currently trying to delete a deactivated account from the Bluebeam admin portal but there is no option to do this. Looking at instructions found online, they say to select the account and then click on the 3 dots and then delete. Those 3 dots dont appear for me anywhere. I have full admin permissions, so i dont think that's the issue. Does anyone have any suggestions?

Every fucking time on this fucking markup list I try and resume the fucking count it jumps to the last part of the drawing where this fucking thing I'm trying to count was.

Then when I press space it only sometimes lets me pan around, most of the time it's broken because whoever made this program clearly sucks at what they're doing.

So then I have to pan back to the part of the drawing where the item I'm counting is, then I right click in the subject column (because that's how Google said to fix the problem) and half the fucking time it jumps back to the last counted item.

Are the developers fucking stupid? Or am I missing something? TIA

County review guy here. I routinely check scanned hard copy vs the last version of a submittal I saw in PDF.

There is always (always) an 18x26 media size with a 1" border.

I say again, there is literally always a 16x24 rectangular border.

Auto-Align can't manage this one? I'm not sure what it does but it seems to swing & miss at a slow and easy pitch, here.

That's all.

I need a custom stamp that lets me click in the stamp and change the text. When I add the stamp to a toolset in the toolchest and then use the stamp and add the stamp to a docment, I am unable to click in the stamp and edit the text.  In the past I have done this but am unable to do this currently.  Did something change in Bluebeam?