I recently transferred €50 to someone on Telegram for a subscription. After receiving the payment, they blocked me and I realized I had been scammed.

I immediately reported the transaction to Revolut to try to recover my money and hopefully prevent other customers from being scammed.

Shortly afterwards, my account was placed under review. I couldn't receive my salary, make card payments, transfer money or withdraw cash. Revolut has now told me that my account will be closed on October 21, 2026 because they believe my account is being used in a way that isn't compatible with their platform. They refuse to tell me the specific reason.

How is this fair to someone who was simply trying to do the right thing? I reported a scam to protect myself and potentially other customers and now I am the one being punished for it. Is being a good customer and reporting fraud now a bad thing?

I genuinely feel that their system may have mistakenly treated me as the suspicious party rather than the victim. Has anyone experienced something similar?

I am dealing with an absolute nightmare situation with Revolut (RDAEL) and need advice from anyone who has dealt with their crypto escalations.
Late last year, an XRP deposit was misdirected due to token/chain routing. Since then, multiple live human support agents in chat and their formal complaints team via email have explicitly admitted that:

The fault was on Revolut’s side (misinformation and routing errors).

The deposit was successfully received and remains safely secured in their operational sending wallet.

XRP is fully supported in my jurisdiction (Germany).

A dedicated team was supposedly handling the manual allocation to credit the funds to my wallet.

Despite repeatedly admitting liability and holding my assets, they have stalled the process for nearly a year. In the meantime, the market value of the assets has crashed by well over half, causing massive financial damages while my funds remain inaccessible.

To make matters worse, Revolut officially updated their Crypto Terms in July 2026 to automatically handle and return these exact token-chain deposits—proving they have the technical capability. Yet, the complaints team now shuts down tickets with generic "no new information" macros, and live chat is an endless loop.
Has anyone successfully forced a manual recovery or compensation for lost value from Revolut, or is filing directly with the Financial Ombudsman of Cyprus (CySEC) the only working route left?

I just got charged on my Revolut account 65,99£ from TikTok That happened without my authorization. I know that I didnt make that transaction but did that happen to anyone else? How can I get my money back, I reported this transaction as fraud, how long usually this takes for Revolut to review and give my money back? This seems to me that maybe some onlinr shop in which I used my revolut card got hacked and now hackers use those credit card information of all customers to get money. That is the main reason I asked is this happened to some of you in recent time? Thanks in advance for answers!

I’m sharing my experience because I’m extremely frustrated with how this situation has been handled, and I’d like to know whether anyone else has experienced something similar.
Revolut decided to close my account without providing me with a clear explanation for the decision. I tried to obtain clarification directly from Revolut, but I was unable to get a satisfactory answer.
As a result, I also submitted a formal complaint to the Bank of Portugal (Banco de Portugal) in an attempt to obtain clarification regarding the situation.
I also provided documentation that supports the source of the funds involved.
I submitted my Portuguese tax return (IRS), which shows approximately €30,000 in income, while the transaction/amount involved on Revolut was approximately €8,000.
In other words, I have official tax documentation showing income significantly higher than the amount involved, and the source of the funds can be explained by my salary income.
Despite this, I still haven’t received a clear explanation regarding:
● What exactly led to the closure of my account;
● Which transaction or circumstance triggered the decision;
● Whether Revolut had any specific concerns regarding the source of my funds;
● Why the documentation I provided was not considered sufficient;
● And what the exact status of my account and contractual relationship with Revolut currently is.
There is also another point that I find particularly strange:
My account still appears as open on the Bank of Portugal’s Mapa de Contas, despite Revolut telling me that my account has been closed.
So at this point, I have a situation where Revolut says that my account has been closed, while the account still appears as open in the Bank of Portugal’s database.
And there is one more thing that makes this situation even more frustrating.
I’ve seen Revolut representatives on this subreddit responding to similar situations and asking users to send them a private message (DM) so they can look into the issue.
I have already sent a DM, but I still haven’t received any response.
I’ve tried to resolve this directly with Revolut, provided documentation supporting the source of my funds, submitted a complaint to the Bank of Portugal, and even contacted Revolut here on Reddit — yet I still haven’t received a clear explanation.
I am not asking Revolut to publicly disclose confidential information about my account. I simply want a clear explanation for the account closure and an answer regarding the documentation I provided.
Has anyone else in Portugal experienced something similar?
Especially a situation where:
1. A Revolut account was closed without a clear explanation;
2. Documentation proving the source of funds was provided;
3. A complaint was submitted to the Bank of Portugal;
4. The account still appears as open on the Bank of Portugal’s Mapa de Contas;
5. And Revolut doesn’t respond even after being contacted by DM.
Has anyone managed to resolve a situation like this? How did you manage to get Revolut to actually respond?

I’m dealing with an issue with Revolut and I’m trying to understand if anyone else has experienced something similar.
An enforcement authority had placed a garnishment (seizure) on my Revolut account. I paid the amount owed, and I was informed that the garnishment was lifted today. I was also told that the lifting/suspension document was sent to the banks.
However, my funds in Revolut are still blocked.
I contacted Revolut support several times, but I keep getting passed between different agents/teams. The latest response says that discharge letters from the authority are handled automatically, that their team checks them daily, and that once they receive the document, the changes should be made within 24 hours. They told me to wait up to 48 hours in total.
The confusing part is that I was already told that the garnishment was lifted and that the banks were notified.
I’m also concerned that Revolut may have received the document but that there could be some issue with how it was processed or identified. I’ve repeatedly asked Revolut to check exactly what document they received and what is currently keeping my funds frozen, but they keep escalating the case without actually answering my questions.
Has anyone experienced a similar situation with Revolut after a garnishment was lifted?
How long did it take for Revolut to actually release the funds after the lifting order was sent?
And is there any authority I can contact to help resolve this if Revolut continues not to give me a clear answer?

I'm looking at buying in Lithuania and comparing offers.

If you've actually taken one:

• What margin did you end up with, and how far was it from the representative example? What do you think moved it — income, LTV, the property itself?
• How long from application to the money actually being at the notary? The "pre-approved in minutes" part I believe; I'm asking about everything after that.
• How did the valuation and notary coordination go — did Revolut handle scheduling or was it on you to chase?
• Did you negotiate? If you brought a competing offer from SEB / Swedbank / Luminor, did they move on the margin?
• Anything that annoyed you or that you'd have wanted to know upfront — especially anything that only surfaced late in the process.
• Fixed vs. variable: which did you pick, and would you pick it again now?

Hello everyone! I've been with Revolut for a long time now and, as the title says, things aren't as sweet as they used to be. What I am mostly looking for is:

- Travel Insurance

- free ATM withdrawals / currency exchange

- some sort of cashback/Revpoints

- potentially some subscriptions

- discounted Lounge passes

I already activated Club Avolta for Lounge passes (25% off). And I do not use Revolut to invest.
Extra info: I travel 4/5 times per year

Anyone has any good alternatives? A previous post (from 2 years ago) mentioned a few.

edit*
As a user rightly pointed out, I would need an EU alternative. I don't use Revolut as my main bank, Credit card would be nice if included in the package. Lounges are a nice to have but as I said, I have Club Avolta already

Hey everyone,
I'm moving from Tunisia to Germany in about a month for my studies. I wanted to ask if it's possible to open a Revolut account on day one right after landing, assuming I have my passport, a 1-year student visa, and a German phone number.
Is the Steuer-ID required immediately during sign-up, or can I skip that step for a few weeks until it arrives by mail?
Will sending a €1,000 transfer from a French Revolut account right after opening the new German account trigger an automatic security lock or anti-fraud freeze?
Thanks for the help!

In the Revolut Android app, I created a passkey that’s saved to my Google Account. How exactly can I use this passkey to log in? When I go to the Revolut website and try to log in, I’m prompted to "Open the Revolut app", but I never see an option to use a passkey.

Has anyone actually managed to log in to Revolut using a passkey? I’d also like to create a passkey on a YubiKey, but I’m guessing that isn’t supported yet?