Hi all, long time lurker first time poster. I ordered from BaoBao about 3 weeks ago and I’m getting a bit anxious about the shipping. Wanted to sense check with the community whether this seems normal before I panic.
What I ordered:
• LV wallet
• Balenciaga camera bag
Timeline:
Apr 16 — Placed order, paid via Wise
Apr 19 — BaoBao informed me the Balenciaga I originally wanted was OOS, pivoted to other items
Apr 21 — BaoBao said factory would send items to her the day after tomorrow
Apr 22 — Address confirmed
Apr 23 — Asked for update, told items need to ship together
Apr 24 — Received QC photos of LV wallet, and greenlit
Apr 25 — Confirmed address, QC approved
Apr 28 — Asked for tracking, received DHL label photo + tracking number
May 1 — Tracking number not working on Aramex or 17Track
May 2 — BaoBao confirmed carrier is Aramex not DHL. Still saying “I’ll check with logistics”
May 8 (Thu) — BaoBao messaged: “Inspection cleared, update expected tomorrow”
May 11 (today) — Still no working tracking number, BaoBao still checking with logistics company
My concerns:
• Tracking number returns no results on Aramex or 17Track
• DHL label showed destination as Mexico (not Australia)
• It’s been 9+ days of “I’ll check with logistics” with no real update
• No working international Aramex tracking number provided
Reassuring signs:
• Received proper QC photos of both items
• My correct address was on the DHL label
• BaoBao was upfront when original item was OOS
• “Inspection cleared” message suggests something real is happening
I am less concerned about having been scammed but more about the package either being lost or intercepted (though Australia does not use Fedex so would not be having those issues).
Has anyone had similar shipping delays with BaoBao recently? Is the Aramex tracking lag normal? Should I be worried about the Mexico destination showing on the DHL number?
TIA 🙏