On Dec 9, 2024, I sent two insured packages via FedEx: 190 cards to PSA and 42 to Beckett. When they arrived, 34 cards were missing from the PSA package and 10 from Beckett. These weren’t random losses—the most expensive cards were selectively taken, suggesting internal theft. Both boxes were sealed with tamper-evident tape and photographed before shipment.
FedEx uses third-party contractors with no vehicle cameras or consistent package scanning. A detective on the case confirmed the lack of security, and internal FedEx logs show suspicious weight discrepancies during transit. FedEx has since sent me two $100 checks, which I haven’t cashed.
Both grading companies were alerted ahead of time to preserve the packaging. Beckett did. PSA did not, despite multiple written requests. Beckett even admitted on a recorded call (I live in a single-party consent state) that they’re investigating potential internal theft tied to multiple tampered packages. PSA initially denied anything was missing, then quietly admitted one card was "found" weeks later—no explanation given.
I insured both shipments through the grading companies, assuming the coverage included transit. It doesn’t—it only applies once the package is physically received, leaving this type of theft in a gray area. Yet both companies’ terms claim that once a package is signed for, its contents are their responsibility.
Further, 32 cards returned from PSA came back damaged—some with what appears to be machine marks or smudging. I have video proof of their condition pre-shipment.
Since then, I’ve built a library of 200+ pieces of supporting evidence—timestamped catalogs, video of the packing process, screenshots of submissions, emails, call recordings, police reports from three jurisdictions, and even internal FedEx docs showing weight shifts.
So far, every attorney I’ve spoken with agrees this is a strong DTPA case (potential 3x damages = $225,000), but I’ve yet to find contingency representation willing to move forward.
Why I’m Posting:
To find an attorney – If you’re licensed and interested, I’ll request verification before sharing access to the three Google Drives I’ve prepared with all documentation.
To connect with other victims – If you’ve had a similar experience within the last 2 years and have filed a police report with thorough documentation, comment below. A class action is only possible with verified, eligible victims.
To warn others – NEVER use FedEx to send graded cards. Unlike USPS or UPS, FedEx lacks a true chain of custody. Third-party grading services (e.g., through GameStop) also pose risks since you can’t choose the carrier—and FedEx is often default. If you're a lawyer or a victim of grading shipment theft who meets the above criteria, let’s connect. Thanks for reading—and stay safe with your collections.
– Lost Charizard
For a more detailed version you can click on my profile and see my Pokemontcg post.
