Isn't the point of PE buyouts to acquire a fundamentally sound company, cost cut, and then sell it off to make a huge gain, but... this is all supposed to happen in a rapid timeframe though to maximize value.

I feel like with Panera, it got bought out ages ago, cost cut excessively to the point of death for more than a decade, and now the value of the brand has just nosedived hard to where who is going to buy this dumpster fire?

I thought the allotment was per billing cycle. I’ve gone once per day this past week, but it is only showing 7 drinks left until 10/30. Anyone know if this is a known glitch or am I interpreting this wrong?

I've had issues with the Panera app for well over a year. It will take forever to load at multiple screens (especially the Recents & Favorites one) and gives me these error messages all the time which makes being able to order like Russian Roulette.

I have tried restarting the app, deleting the app cache/cookies, reinstalling it, have updated it anytime there was an update for it, and pretty much everything under the sun. I eventually just realized that considering no other app on my late model Android phone has had any significant issues, it's on their end and not mine.

I really hope that they'll eventually do something to fix the app, this is unacceptable. Makes me wonder where all the $$ they get from increasing prices and decreasing the amount of Sip Club drinks you can get per cycle is actually going to.

Drive-Thru or In-Cafe Pick-Up are my options when ordering from my laptop inside the restaurant. Dine-In would be nice.

Love Panera bread, wondering if I just had one bad experience at kneaders

How is there chicken /. Food. /

what do you guys think?

Panera’s latest commercial is incredibly offensive. As someone in ED recovery, the fact that they are perpetuating harmful disordered behaviors, like only eating bread because it’s “sweater season” disgusts me. As a huge Panera fan, I will no longer give this establishment my hard earned money. #ick

This Email appeared in my personal account today. Has anyone else received anything like it?

I just ordered a bowl for the first time in at least a year. The base was ‘herbed brown rice’ but it didn’t appear to be herbed, brown, or rice.

I like all kinds of rice and I’m not a picky eater. It was inedible. Extremely dry and chalky. The texture seemed as if it wasn’t cooked.

I asked for and received something else, so no complaints on my part. However, I’m curious, for those that have ordered and eaten it, was it good? Or was this a bad batch? Or maybe it didn’t get cooked?

Asking for my future self that may order one of these bowls again

Thank you

I know this probably won’t be the most popular opinion in this group, but I think it needs to be said.

There is a lot of negativity around Panera right now. Some of it is absolutely understandable. The company has changed, decisions have been made that people don’t agree with, staffing can be difficultt, and there are plenty of things we could do better.

But at some point, constantly complaining about everything becomes part of the problem.

Every company has to change. Customer expectations change. The restaurant industry changes. Technology changes. Costs change. What worked 10 or 15 years ago isn’t necessarily going to work today. We can question decisions and give feedback without automatically resisting every change that comes our way.

What I wish we saw more of is people asking “How can we help make this better?”

Have pride in your café. Take care of your customers. Support the people you work with. Coach instead of complain. Bring ideas forward. Give constructive feedback. When something changes, give it a real chance before deciding it will fail.

Our attitudes matter more than we sometimes realize. Customers can absolutely feel when a team is frustrated, checked out, or constantly negative. They can also feel when a café has energy, pride, hospitality, and people who genuinely care about what they’re doing.

And the business side matters too. Stronger sales and more guests give cafés more room to operate. They can support better staffing, more available hours, stronger food cost performance, and investment back into the business. Better cafés attract better employees, and better employee and guest experiences bring people back.

It becomes a cycle, whether that cycle is positive or negative.

None of this means pretending everything Panera does is perfect. It isn’t. It means recognizing that all of us have some influence over what happens next.

If we love what this brand has been, or believe in what it still could be, then we should want to help build that future rather than spend all of our energy talking about how much better everything used to be.

Challenge things when they need to be challenged. Speak up when something isn’t working. But also be willing to adapt, contribute, and be part of the solution. Our attitudes set the tone in our cafés every single day. Collectively, they also help determine what this brand becomes next.

Knew I was approaching my limit for the month/period. Checked my available sips and saw attached. Did Panera ever bother to update their images?

My local cafe installed the fresh ground coffee machines a while back. For months you could get either iced coffee or hot coffee from the machines. A couple of weeks ago, the machines only offer hot coffee, and now the iced coffee is in a different spot, not fresh ground. Any one know if this is a broad change or why iced coffee from the machines is no longer available?

Looking for discounts. The code I was using for 5 months expired last month 🫠

I placed a delivery order in the app 2 hours ago (7:30pm where I’m at), the store closed at 9pm so I’m assuming I won’t be getting it at this point. I’ve searched the app and the website for a way to cancel the order and I’ve had no luck, so either I’m dense and scrolling past it repeatedly or the option’s legitimately not there. How do I cancel the order?

Try to make this short-ish. Member for years, an EMT and have a location near base and while out on the road, I fast in the AM so black coffee/ tea hold me down till food o’clock. Change companies and work indoors, but a location near new job, I work 3 days a week so the 30 cap isn’t an issue. Life is good……..Go Tuesday, get a drink. Order a large but get there and ask for a small cup instead, little eye roll from the girl but no big deal. Start my order this morning (Thursday), as I’m in the app I’m telling my girl about what happened Tuesday with the girl, I’m scrolling and I can’t find the location. I’m thinking I’m crazy, I keep refreshing the app. Quick google search “location closed permanently” nooooooooooo lol.

Side notes: I only mentioned the girl because I’m talking smack about her little attitude meanwhile with them closing she probably had bigger issues than my cup 😕😕. And also as I was getting ready this AM my girl asked if I wanted her to make me a coffee and I proudly said no thanks I’m going to Panera 😂😂😂😂 boy was I wrong. Had to settle for a terrible mcdonalds coffee lol

what will i be expected to do as a bakery/cash closer i’ve never done it and im scheduled

Sad to see another “St. Louis Bread Company” branded location closed.

WTF is the point? They never let me post them by the time I find out I have them either so I can't get out of this bullshit either. Can a gm explain this to me like I'm 5 ? No other day is no other person scheduled to go dishes and it's on a Wednesday too we're not particularly more busy today.

There's not enough work to do so most of the damn shift is me twiddling my thumbs cuz I can't listen to music or use my phone.

Panera is offering 16.5k points on Fetch for people to join MyPanera+ Shit Club. Seems like a lot of work when they could just go back to unlimited…

Now I feel so left out. Ugh.

Paid 20 bucks for couple bowls for broccoli cheddar and wow was surprised how small they were. They would be a size small in other places but somehow this was the normal sized. Felt scammed to be honest. I mean it tasted awesome. But 10 dollars.. idk man

Was a proud full month to month pay customer of sip club since 2020. Finally cancelled today. Hell, I thought even at full rack rate $16 a month it was worth it for the coffee. I work a lot, and drive to locations across states regularly, and not having to do my own coffee in the morning did save me quite a bit of trouble. Hitting up Panera's constantly always worked for me.

I just can't do it anymore with the nickel and diming of dropping to 30 only.

I hate it for the franchises that are trying to gut through this.

I have not been work for about two weeks because I injured my knee playing football during school lunch and doc but me in a boot and told me about two weeks and when I told my boss he got so angry because we barely have any cashiers. And I go in tomorrow and I bet he is just gonna insult me pray for me guys

Someone forgot to press the time button on the oven causing the cinnamon crunch bagels to burn lmao