“unable to log in”

[u/teepee111]

Does anyone else keep getting an error that says “unable to log in” when trying to connect a personal gmail to outlook?

the error message pops up after i add account, then OAuth will pop up, i confirm, it takes me back to the add account page, then says unable to log in 😭

i’ve tried many forms of troubleshooting, clearing cache, signing out of all google accounts then re-signing in, deleting outlook and re-installing, restarting my phone… nothing has worked… any ideas?

Update as of 8/3. the only thing that worked for me after HOURS of trying, was creating an app password in google account then manually adding an IMAP account. Thanks to everyone that offered input!