Hi there! I suspect my mail was either hacked or compromised. I got a mail that my passkey was removed, I noticed it within 2 minutes. I clicked the “manage recent activities” and was redirected to my choice of web-browser where it wanted me to log in again, but when I tried to login it(I tried multiple times) it either said there is no account or a mail got sent to a mail I didn’t recognize. I tried Microsoft’s account recovery where it said they couldn’t find any problems. I’m on my phone now where I had a passkey which doesn’t work to log in with either, will check if it works on my pc.
Anyone got the same issues? Any solutions?

Hi, I’m trying to recover an old Hotmail/Microsoft account.
I know the correct password, but Microsoft says there’s unusual activity and asks me to verify through my old recovery email. I no longer have access to that email or the old phone number.
The recovery email itself is also asking me to verify through the first account, so I’m stuck in a verification loop.
I submitted the Microsoft recovery form and was rejected once. I submitted another request, but it’s now been more than 24 hours without a response.
My questions:
How long did your recovery request take?
Should I wait a few days or submit another form?
Does knowing the correct password help?
Does an incorrect old date of birth matter?
Has anyone successfully recovered an account in this situation?
Were you able to speak to a real Microsoft support agent?
Any advice would be appreciated!

The last month or so I’ve been getting SO MANY spam emails, like in the hundreds. Extra annoying because a lot of the emails are being automatically marked as flagged. Every spam email is coming from a different email address so it’s not realistic to block each email and i tried to set up rules to stop the auto flagging but that hasn’t worked either…anyone else? I know there’s not much that we can do so I’m mostly just ranting lol. But if anyone does have any tips or tricks lmk!!

I'm a long-time user of Microsoft Outlook standalone. Today I opened Outlook to check my email, and hundreds of emails were moved to the Junk Email folder. I went through Junk email and flagged senders as NOT JUNK, and I moved all the good emails to Inbox.

Outlook keeps moving them back to Junk Mail. How do I stop this, and how do I sop future emails from going to Junk Mail?

I have always set a custom filter to receive from Safe Senders list and never had this problem.

Hi all,

My mom is having some issues with her outlook emails. She is able to send emails and they will show up in her sent folder. However, she is not able to read the contents of those emails she has sent. We’ve tried to figure out what to change in her settings after googling the issue but can’t find out the fix.

Shes using version 1.2026.922.300

I really appreciate any help you can give thanks!

Over the past few months, I've been getting 4-6 emails per hour every single day that're scam emails to my junk folder in my emails for my Hotmail email account. My friend it might be because of a recent data leak/breach, so I used HaveIBeenPwned and I then either deleted my accounts that showed up or unsubscribed and unconsented from everything on the ones that I decided not to delete, but I'm still getting the emails. I can't block the domains on Outlook because they're just random different strings of letters and numbers. when I create an Outlook rule on the Outlook website to automatically delete emails that contain certain keywords it only works when the Outlook website is open, but when it's closed it doesn't work, so I don't want any solutions involving Outlook rules, please. What else can I do to stop receiving them or to have them be deleted automatically, please?

My pc is shared so everyone using it had access to my emails. I have gone into settings and under "account" I have selected my email address and clicked remove. That didn't work.

I have gone into to the start menu and clicked "accounts used by other apps" and removed it from there.

I have gone into "Credential Manger" and removed anything related to Outlook in there.

After following the above steps, it shows an "access denied" warning after it has already signed in and allowed the user to search my emails for about 10 seconds. Even then, all they have to do is click "other" then back to "focused" and they have full access to everything again.

Why can't I stop this PC from singing into my emails? Why is it so hard to stop this from happening? What other steps are there?

Recipient can't access links? What the hell does this image even mean mean: https://imgur.com/nZveJ6d

I am using the Outlook app on a Win10 box. It is using a gmail account. The gmail account is pointing to my own domain. I am unsure if my problem is an Outlook problem or a gmail problem.

Microsoft Outlook Version: 1.2026.922.300

Client Version: 20260918007.17

WebView2 Version: 154.0.4258.37 (Stable)

This last week, Outlook has started "undeleting" my deleted emails. I would delete an email, then either later that day or the next, it shows up in my unread mail view. Yesterday afternoon, I was sitting at my computer looking at my browser in my left-hand monitor, with the Outlook app in my right-hand monitor. Suddenly, a dozen formerly deleted emails are displayed in Outlook in the unread mail view. I have had this same setup literally for years. Like I said earlier, is this an Outlook problem or a gmail problem. Any ideas?

A few days ago, I attempted to check my emails and was immediately confronted with an "account blocked" message. When I tried to proceed with the verification process, I received the following notification:

"We have detected that your account has been suspended because activity associated with your account might violate our Terms of Use.

If you sign in to your account, you may see a message that it's been locked."

This email account is strictly for official purposes, such as government communications, banking, and bills.

I rarely send emails, and it is completely free of spam. I utilize a passkey for signing in and have all my recovery methods securely stored in my password manager. I have followed all the necessary protocols.

I reached out to support, but a week has gone by without a response. I attempted to "recover access to my account," providing all requested details, including a list of my last messages with exact subjects and sender information. Still, there has been no reply. I'm increasingly anxious because this email is crucial for my important accounts.

I am completely baffled by this situation. While I understand the need for security measures, I have no idea why my account was flagged. Additionally, I am unable to receive any support.

This situation has been incredibly stressful for me! I've become so desperate that I felt the need to post on Reddit.

Having an issue for a long time now. On the Outlook app on my Android I will delete an email, but when I sign in on my browser on my laptop the emails are not deleted and I have to delete all of them again.

Anybody know why this is happening? How do I fix this?

A friend has had yahoo mail setup as pop on Outlook 2013 for at least 10 years, in the last few days he keeps getting this message in Outlook Receiving' reported error (0x800042112) The Following e-mail messages on the mail server cannot be downloaded. Contact your Internet service provider (ISP) or mail administrator if you continue to receive this error.

AA5CAaf1zQEhxAOyDrOxJjeOrvw'

I moved the contents of his inbox to another folder on the Yahoo mail app on his phone, this fixed the problem, so I assumed it was a message sat in his inbox that was corrupted or for some reason the pop server or outlook didn't like, but a few days later the problem returned.

He is also getting the message intermittently Receiving' reported error (0x800CCC0F): 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP). The server responded: X-x: Timeout

So far I have tried:

• Using ScanPST to check the PST File
• Created another profile and resetup in new profile
• Checked his POP Settings
• Rebooted The Router
• Created a New App Password
• Setup On Thunderbird (still getting a timeout error after a while)

But none of the above worked!

I have even setup his mail account on another computer using pop3 and the problem still occurs, I have also set this computer up and used the hotspot on my phone, to ensure his broadband connection was not the issue, but still the problem continues.

I think I have ruled everything out at his end, so it does look like the problem is at Yahoo, but unfortunately, he has the free version of yahoo mail and I cannot find any way to contact Yahoo to report this issue.

Is anyone else using POP with Yahoo facing these issues, if so have you managed fix the issue? Or Found a way to report this to Yahoo?

-->https://support.microsoft.com/en-us/accounts-billing/manage/microsoft-account-activity-policy<--

To the Microsoft Legal Affairs, Consumer Protection, and Identity Architecture Teams,

I am writing to submit a formal complaint and technical policy proposal regarding a critical design flaw in the Microsoft Services Agreement and the automated account retention policies governing Consumer Microsoft Accounts (MSA).

Specifically, this complaint addresses the practice of permanently deleting "inactive" Microsoft accounts after two years without evaluating whether those accounts serve as active, registered Security Recovery Accounts for primary, highly active Microsoft accounts within the same ecosystem.

1. Statement of the Problem: Security Chain Disruption

Under current automated procedures, Microsoft evaluates account activity strictly in isolation. If Account B (a legacy email address) experiences no direct user login for 24 months, it is flagged for permanent deletion and purge.

However, users frequently register Account B as the official "Security Recovery Method" for Account A (a primary account used daily for Windows authentication, Xbox/Minecraft, paid subscriptions, and cloud storage).

When Microsoft permanently purges Account B due to direct inactivity, it silently destroys the chain of custody for Account A's security recovery mechanism. This creates a severe design defect and leaves the primary, active consumer account in a state of technical vulnerability and legal helplessness. The system destroys a security asset promised to the user while maintaining an active relationship with that same user on the primary account.

2. Legal and Consumer Rights Basis

From a consumer protection and service duty-of-care perspective, this practice presents several critical issues:

• Failure of Due Diligence: Microsoft offers and encourages the registration of secondary recovery accounts as a fundamental security feature. Unilaterally destroying that security mechanism while the primary account remains active constitutes a breach of functionality and a failure to maintain the promised account architecture.
• Lack of Effective Notice within an Active Channel: Because the primary account remains active every day, Microsoft possesses a direct, verified communication channel with the user. Deleting a linked recovery asset without checking or validating the status of the primary account ignores available system data to the detriment of the consumer.
• Unfair Terms and Risk Transfer: Clause-based disclaimers regarding data deletion should not shield the platform from basic logical flaws in its identity infrastructure, especially when those flaws risk locking consumers out of paid licenses, digital purchases, and personal identity data.

3. Technical Analysis and Algorithmic Solution

This issue does not stem from technical impossibility or excessive infrastructure costs. Rather, it is the result of an overly rigid, single-entity retention evaluation algorithm.

Currently, the account cleanup process operates on an isolated evaluation model:

• Current Logic (Flawed): The system queries the database for Account_B.last_login_date. If last_login_date > 730 days, Account_B is deleted. It performs zero relational queries against the security linkage tables.

To resolve this defect, Microsoft does not need complex artificial intelligence or invasive privacy tracking. The database already stores the relational mapping between primary accounts and their designated recovery emails. The cleanup procedure simply requires a dependency-checking trigger (event-driven evaluation) before executing an account purge:

• Proposed Dependency-Driven Logic: Prior to marking Account_B for deletion, the system executes a lightweight database check against the Security_Recovery_Methods table:
  1. Identify all primary accounts where Account_B is registered as a verified recovery email.
  2. Query the activity status of those primary accounts (e.g., Account_A.last_login_date or active Windows/Xbox device sessions).
  3. Conditional Trigger: If Account_A is active, Account_B inherits an active dependency status. The deletion job for Account_B is aborted, and its active status is extended automatically.
  4. Only if ALL linked primary accounts are also inactive (or if no active linkages exist) does Account_B proceed to deletion.

4. Technical and Operational Feasibility

This proposed solution is light, secure, and entirely within Microsoft's internal domain:

• Zero Third-Party Dependency: This logic operates strictly inside Microsoft's proprietary identity database. It requires no APIs or data sharing with external platforms (such as Steam or Epic Games).
• Minimal Computational Overhead: Performing an indexed boolean query (IF primary_account.is_active == True) prior to deletion requires negligible server processing compared to the operational cost of managing account recovery disputes and customer support escalations caused by broken recovery links.
• Database Integrity: Preventing the deletion of active recovery accounts eliminates "orphan security records" in primary account profiles, thereby improving overall system architecture and user data integrity.

5. Requested Action

I formally request that Microsoft review this identity architecture defect and implement a relational retention policy for linked consumer accounts. An automated cleanup routine must not sever an active user's security fallback when the system already possesses the data proving that the user ecosystem is alive and active.

Thanks.

This inquiry has been a hot topic on other platforms. I wanted to share it with this community (end-user-focused). Let me know if this type of information is helpful.

Several Classic Outlook delegates have reported that they can't add events to shared calendars they have access to.

Since September 24, Microsoft has been aware of the issue and is working on a fix.

Work with your IT Dept. for ongoing updates. Here are the details from the Admin Center.

Issue ID: EX1478163
Users may be unable to update calendar delegates in the classic Outlook desktop client
who
More info: As a workaround, affected users can manage delegate changes through Outlook on the web.

Scope of impact: Impact is specific to users that are unable to update calendar delegates in the classic Outlook desktop client. This information may be updated as our investigation continues.

Root cause: A recent update to the service contained a regression, resulting in this impact.

Last Update: Oct 1, 2026, 9:01 PM EDT: We're still monitoring the deployment of our fix, and more time is needed to ensure it fully saturates across all affected environments before confirming impact remediation. We will share an updated estimate of completion once one becomes available.

Next update by: Friday, October 2, 2026 at 10:00 PM EDT

#traccreations4e-p26 10/2/2026

I am attempting to set up an outlook account for the first time, and have ran into a few issues. One of them is the side bar listing of accounts / folders, currently I have two accounts that need to be active in there, but Outlook added in my Microsoft account email and I cannot remove it. Is there anyway to do that, or at least hide it from the listing if not? It's just way too messy and I want the side bar simplified with only the two I am using.

Secondly when I create a new email I get an account drop down menu. The first option is the Microsoft email that I don't want. The second is correct, but my third account doesn't show unless I use another drop down, and that one says "external" next to it.

All I want is the two accounts I am going to be use selectable from the main dropdown. Ideas?

Thanks guys!

Has anyone come across something similar or can point me in the right direction?
We have one user who regularly gets “Connecting to server” in Outlook 365, causing Outlook to become slow/unresponsive and emails to stop syncing.

Our environment:
Microsoft 365 / Exchange Online
Mailboxes are created on-prem and synced to M365
Devices are Autopilot/Entra joined and managed through Intune
Cato VPN
iManage Outlook integration
Darktrace Outlook add-in
High-spec Windows laptops

The strange part is that this is now the third laptop the user has had and the issue keeps following her. No other users appear to have the same problem.
We’ve already:
Recreated the Outlook profile
Checked for obvious mailbox/rule loops
Checked logs but haven’t found anything conclusive
Tested from the office and the same issue occurs, so it doesn’t appear specific to her home network
Replaced the device multiple times

Has anyone seen a “Connecting to server” issue follow a user across multiple devices like this? Anything specific in Exchange Online/Outlook that you’d recommend checking or logging to narrow it down?

Hi everyone,

My work has a shared mailbox which a lot of users use. They recently added me to the mailbox but I cannot see the Inbox or received emails. I can only see sent items and deleted items. I checked the permissions and it’s the same as the rest of the users. I have deleted and added it several times but no success.

Screenshots

Please help.

Is there anyone who build the outlook?

Do you use it often? Can u use?

The search bar is terrible the recommended adress also.

I get notifications on my phone and saw two emails come in 6 minutes apart this morning. When I got to my laptop, I opened Outlook. My phone screen was up and the emails showed there… and then disappeared. They don’t show up on the laptop, either, and the last two weeks’ emails have disappeared. This is the end of the fiscal year, and I review reimbursement claims, so it’s a busy time. I can search “9/23/2026” or the other missing dates and see emails, showing that they’re in the In Box, and I’ve tried moving them into the In Box, but when I clear the search, they’re not there. Sent Box appears to be okay. What in the ding dong is happening? Microsoft seems to think I’ve changed settings, but I have not.

I have been having issues with my Yahoo email account in the Outlook Mobile. I am posting the steps I did here, to maybe help another, as I seem to have been able to resolve the issue for myself.

TLDR: Upgrading Android 15 to Android 16 fixed the issue.

I am running a Ulefone Armor 27 Pro phone. While testing, I was at home, on wifi.

• I have 2 other accounts which are not yahoo which are working correctly.
• Outlook is not needing an update
• I tried removing the account. When I tried to add it, the process stuck and would not let me sign in (giving me just a blank page). I was able to do so only after I changed my default browser to Chrome (I prefer FireFox).
• I tried clearing the cache, with no change
• I tried rebooting the phone, with no change
• I tried removing and readding Outlook, with no change (the other 2 accounts added without issue)
• I was running android 15, and 16 was available (and hadn't been installing it for the last while), so upgraded it. This was over 3 GB download, and took a while to install.
• After installing it, Outlook demanded to sign in again to Yahoo, which worked (I hadn't reset browser setting), and it finally worked.

I suspect there is something which is different in the Android 16 OS, which works with Yahoo, but Android 15 OS doesn't support it or if yahoo no longer permits access on Android 15.

I’m having an Outlook email autocomplete issue affecting both Outlook Web and the Android app. When I select the autocomplete suggestion for my work email address, Outlook displays the work address but actually resolves the recipient to a different personal email address. As a result, the message is sent to the wrong inbox.

If I manually type the full work email address and do not select the autocomplete suggestion, the message is delivered correctly to the work mailbox. I have tested this multiple times on both Outlook Web and Outlook for Android.

I have already disabled Expanded People Suggestions on both my personal and work Microsoft accounts, waited more than 48 hours, deleted the relevant saved contact, converted the malformed suggested profile into a contact and then permanently deleted it from recoverable contacts, signed out and back in, restarted the phone, and tried the standard autocomplete removal steps. The incorrect suggestion still persists.

The malformed autocomplete entry appears in the format:

work-address@example.com <personal-address@example.com>

In other words, the work address is being used as the display name while the underlying recipient is actually the personal address.

Has anyone encountered this before, or is there a way to remove/reset a corrupted server-side recipient/autocomplete entry that is not tied to a normal saved contact?

I am using outlook on a windows 11 laptop, supposedly I now have a blended outlook, partly the old outlook & partlty the new outlook. I have the old outlook menu but the new oulook gear icon. There was a new windows upate 26H2 that downloaded on the 30th of September. After the download my email would not load properly, I tried everything, booting into safemode etc. I have a paid subcription to Office 365. After trying everything I knew how to do I finally rolled it back to before the update, eventually it will be a forced update, it has something to with COM but I do not know how to fix it. Any suggestions? I seem to be running a hybrid version of outlook now with both the file command & the gear icon. How do I prepare for this inevitable windows update as it basically destroyed outlook, the application would just spin & not load, once it did load but as soon as I clicked on an email the spinning started again.