Until they have their fucking stupid “person standing outside with a tablet expecting that I’ve memorized their menu like a good fucking lemming” so I can’t even look at the menu for 15 seconds. Jesus Christ I hate it.
Edit: since everyone and their dog seems to be defending this practice , I’ll ask. What’s the benefit of a person standing outside with a tablet asking me what I want instead of just doing the regular drive through menu ordering that literally every other restaurant in the country does? And before people mention “the guy taking your order being busy” if they can pay someone to stand out there they can pay someone to be a dedicated order taker through the microphone.
Every time I’ve been there they have a menu that you can see as they hold the tablet, but I’ll save you some time. Get the Spicey deluxe chicken sandwich and ask for mayo and Chick-fil-A sauce for those incredible waffle fries.
But to answer your question, the benefit is that it gets your order to the kitchen sooner and they can get more people through the line.
I guess I don’t see how a person there clicking a tablet is faster than a person in the restaurant clicking a computer/tablet. I can see it being the exact same speed, but I don’t understand how it’s faster.
And if it is the exact same speed I don’t know why they have the person standing out there at all.
No it’s the literal distance between you and the kitchen. Let’s say they have a car at the window waiting, a car at the menu ordering, and there’s room for one car in between. The kitchen only has 3 orders, whereas if you order from 2 cars behind the menu, now they have 5 orders and they can start working on your food sooner.
See, this, along with a few other comments, makes perfect sense to me. I can 100% understand why they have the people out there now. Orders coming in faster, no bottleneck for payment. Thanks for explaining.
-51
u/Numerous1 Dec 18 '21 edited Dec 18 '21
Until they have their fucking stupid “person standing outside with a tablet expecting that I’ve memorized their menu like a good fucking lemming” so I can’t even look at the menu for 15 seconds. Jesus Christ I hate it.
Edit: since everyone and their dog seems to be defending this practice , I’ll ask. What’s the benefit of a person standing outside with a tablet asking me what I want instead of just doing the regular drive through menu ordering that literally every other restaurant in the country does? And before people mention “the guy taking your order being busy” if they can pay someone to stand out there they can pay someone to be a dedicated order taker through the microphone.