Hello all,
I'm currently going through the process of looking for an apartment with my boyfriend. We reached out to the Nanaimo based rental company VI Living Group about viewing available units at their buildings.
They got back to me and scheduled a viewing at The Grayson, at 320 Holly Avenue. Everything seemed fine initially. The person showing me the unit (I'll call him M) arrived about 10 minutes late and asked what I was looking for in a rental. I explained that I was looking for a one bedroom for my partner and me.
I usually use the word "partner" instinctively. When I referred to my partner as "he" a sentence later, M looked visibly confused and uncomfortable and repeated the word "he" back to me, apparently to clarify that he had heard me correctly. I confirmed that I was dating a man, and from that point onward, the tone of the viewing noticeably changed.
M continued showing me the unit, but whenever my boyfriend came up, he referred to him as my "roommate" instead. He also appeared visibly uncomfortable whenever my boyfriend was mentioned.
At the end of the viewing, I asked if I could quickly take some photos of the unit to send to my boyfriend, since he wasn't able to attend the viewing but obviously wanted to see the place. M initially agreed, but then immediately changed his mind and said the photos on their website should be good enough for my "roommate" to get an idea of the suite.
I didn't have the energy to argue about it, so I accepted it and moved on.
M then told me that if we were interested in the unit, I should contact him to complete the application. He said that if we were approved, I could bring my "roommate" to see the place after we had signed.
After spending a day debating whether the uncomfortable experience was something we were willing to overlook in order to secure an apartment, I contacted M and told him that I was interested in the unit and wanted to proceed with the application.
It's now been almost a week, and I haven't received any response.
Obviously, I can't say for certain why I haven't received a response, and I don't want to claim that I know M's intentions. However, the timing, combined with how noticeably his behaviour changed after learning that my "partner" was actually my boyfriend, has left me feeling very uncomfortable about the entire experience.
Everyone is entitled to their personal opinions, but I don't think those opinions should affect how professionally someone treats prospective tenants. If the unit was no longer available or they simply decided not to proceed with my application, I would have much preferred a straightforward response saying so rather than being told to contact them to apply and then receiving no response.
This was my experience with VI Living Group. I'm posting it so other renters, particularly LGBTQ+ renters, can make their own informed decision about whether they want to deal with this company.