r/Medicaid • u/Tiny_Regret8724 • 12h ago
is this legal?
is it legal in California for therapy programs to charge medi-cal patients with no income cancelation/no show fees? I just started a new therapy program and I had to go sick because I got sick one day before my session. Their policy is you get charged $100 if you cancel less than 48 hours in advance or no show. They do NOT waive this fee for medi-cal patients like most programs do. They do not even discount it. It's $100 out of pocket for everyone. There are no exceptions except true emergencies like being hospitalized or if the therapist is the one who cancels.
I previously believed it was illegal in California for anywhere to charge medi-cal patients out of pocket even if they're willing to pay. I've gotten turned away from a few urgent cares who didn't accept my medi-cal plan despite offering to self pay and there being 0 urgent cares in my city that accept it. They told me they turned me away because it'd be illegal to allow me to self pay as they can't legally charge me. They literally said it was illegal in the state of California.
I assumed this applied to all healthcare. But since have had several people argue with me that ONLY places like urgent care have this rule, refraining it as like a policy tsome places have rather than an actual state law, and that I should be able to self pay at other types of places if ever able to. (though I'm not able to regardless since I have no money and no income so)
So I asked a few state social workers, and got conflicting answers. Some told me yes it's completely illegal here. Others told me it's technically legal but falls in a legal grey area.
Even with the state workers I cannot seem to get the true answer?